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Best Western Hotel Plaza

4.0 star property
4-star hotel near Port of Naples

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Photo gallery for Best Western Hotel Plaza

View from property
City view from property
Family Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing
Reception
Shower, rainfall showerhead, free toiletries, hair dryer
Reviews
7.2

Good

Popular amenities

  • Breakfast available
  • Air conditioningAir conditioningAir conditioning
  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Piazza Principe Umberto I, 23, Naples, NA, 80142
  • Popular LocationNaples Underground16 min walk
  • Popular LocationNaples National Archaeological Museum2 min drive
  • AirportNaples (NAP-Naples Intl.)4 min drive
  • Popular LocationPort of Naples5 min drive

Room options

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds

8.2/10 Very Good
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Multiple Beds, Terrace

Junior Suite, Multiple Beds, Terrace | Minibar, in-room safe, desk, soundproofing

Junior Suite, Multiple Beds, Terrace

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

7.7/10 Good
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing

Family Room, Multiple Beds

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Triple room

Minibar, in-room safe, desk, soundproofing

Standard Triple room

7.8/10 Good
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Bed is French Bed)

Standard Room, 1 Double Bed (Bed is French Bed) | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed (Bed is French Bed)

9.4/10 Exceptional
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

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Exterior
Holiday Inn Naples, an IHG Hotel
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Free WiFi
Restaurant
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4.0 out of 5, Very Good, (1018)
The price is $152
per night
$188 total
includes taxes & fees
Jun 17 - Jun 18
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About the neighborhood

Naples

Naples City Centre stay.Your stay at this Naples City Centre hotel places you within 2 miles (3 km) of Port of Naples and Molo Beverello Port. Naples National Archaeological Museum and Via Toledo are also within 2 miles (3 km).

What's nearby

  • Naples Underground - 16 min walk
  • Naples National Archaeological Museum - 2 min drive
  • Via Toledo - 3 min drive
  • Molo Beverello Port - 4 min drive
  • Port of Naples - 5 min drive

Getting around

  • Principe Umberto Tram Stop - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 5 min walk
  • Naples Intl. Airport (NAP) - 5 min drive

Restaurants

  • Pasticceria Eredi Carraturo - 3 min walk
  • McDonald's - 2 min walk
  • Mimì alla Ferrovia - 2 min walk
  • Pizzeria Vincenzo Costa SRL - 4 min walk
  • Ristorante Pizzeria Azzurra - 3 min walk

About this property

Best Western Hotel Plaza

4-star hotel near Port of Naples
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Best Western Hotel Plaza. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Naples hotel.

  • 1 building
  • 57 guestrooms or units
  • 5 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Best Western Hotel Plaza offers 57 accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Naples hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Covered self parking fee: EUR 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Contactless check-in is available.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Plaza Hotel
Best Western Hotel Plaza Naples
Best Western Plaza Naples
Best Western Hotel Plaza Naples
Best Western Hotel Plaza Hotel Naples

Frequently asked questions

How close is Best Western Hotel Plaza to the airport?

Best Western Hotel Plaza is 2.7 mi (5-min drive) away from the Naples Intl. Airport (NAP) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Hotel Plaza?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at Best Western Hotel Plaza on Jul 4, 2024 start from $141.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hotel Plaza have an airport shuttle?

Best Western Hotel Plaza offers an airport shuttle 24 hours a day, on request, for a charge of EUR 30 per vehicle, one-way.

How close is Best Western Hotel Plaza to the beach?

This hotel is 7.9 mi (36-min drive) from Gaiola Beach and 19.5 mi (51-min drive) from Spiaggia di Miseno. Don't forget your sunscreen!

Does Best Western Hotel Plaza offer free breakfast?

Free breakfast isn’t provided at Best Western Hotel Plaza, but buffet breakfast is offered for a fee of EUR 10 for adults and EUR 10 for children.

Is there a casino at Best Western Hotel Plaza?

No, there is no casino at this hotel.

What time is check-in at Best Western Hotel Plaza?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Best Western Hotel Plaza?

Free parking is not available at this hotel. Self parking is available for EUR 20 per day.

Does Best Western Hotel Plaza have a pool?

Best Western Hotel Plaza does not have a pool.

Does Best Western Hotel Plaza have a spa?

There are no spa services available at this hotel.

How close is Best Western Hotel Plaza to downtown Naples?

Best Western Hotel Plaza is 0.5 mi away from Naples.

Best Western Hotel Plaza Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 106 out of 605 reviews" "
Rating 8 - Good. 258 out of 605 reviews" "
Rating 6 - Okay. 152 out of 605 reviews" "
Rating 4 - Poor. 58 out of 605 reviews" "
Rating 2 - Terrible. 31 out of 605 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

REBECCA, New York

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind! The breakfast on the roof was both plentiful, delicious, and beautiful. It was so quiet at night and we slept well in the clean room. Very close to the train station and easy to navigate to delicious food.
Stayed 2 nights in Apr 2024

6/10 Okay

Dawn

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

4/10 Poor

BERNICE

Traveled with family
The one thing the BW Hotel Plaza in Naples has going for it is it's close proximity to the Centrale Train Station. It is about a 5 minute walk pulling suit cases to get from the trains to the BW location. However, you are walking thru what has to be one of the very worst part of Naples (??).... I certaintly would not stay here if I were a young female and had plans to go out walking in the evenings to go to dinner. (The heavy metal doors that lock on the front of hotel give you some idea of it's location). The hotel had the worst 'sewage' type of smell of all time. We hoped it would go away once we were in our room, but it was even worse. The noise of constant sirens and horns blaring went all night long. The beds were twins, which we had asked for, but, very very very narrow twin beds. The linens were nice :) And, the hotel agent did arrange for us a 30 euro ride via taxi to the airport in the morning. All in all, I would not stay here again. We just considered it was a Best Western and would have the same standards as what we are somewhat use to.
Stayed 1 night in Nov 2023

6/10 Okay

andrew

Stayed 2 nights in Oct 2023

8/10 Good

Sharon

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Ok
Stayed 1 night in Sep 2023

6/10 Okay

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facility itself was fine, clean. Would have rated it a 4. However the neighborhood was quite unsettling. Staff at least got us a taxi for us to go to a better part of town for dinner. Wish the facility had a bar and restaurant on site for this reason, but they did not.
Stayed 1 night in Sep 2023

10/10 Excellent

R J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plain but serviceable!
I’d stay there again. Conveniently close to Napoli Centrale station and the Metro. Quiet. Well maintained older hotel.
Stayed 13 nights in Sep 2023

8/10 Good

Shay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling in Italy
I traveled with my son. The hotel was very nice. Good breakfast very clean. One problem was the parking. I had to pay 20 earo for a day and that’s a lot. You must help your guests
Stayed 3 nights in Jul 2023

6/10 Okay

Shona

Traveled with family
Liked: Cleanliness
The surrounding area felt shady. I would not walk alone at night.
Stayed 1 night in Jul 2023