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4.5 out of 5

"Beautiful view of the ocean, great location in the heart of naples. " More

By a verified traveler on Wed 07 Sep 2022

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Hotel Description

4.5-star beach hotel near Clam Pass Park

Oceanside stay

Your stay at this Pelican Bay hotel places you within 2 miles (3 km) of Waterside Shops and Clam Pass Park. Also, Vanderbilt Beach is within 2 miles (3 km) and Naples Beach is within 6 miles (10 km).

Poolside dining

A full-service spa, 3 restaurants, and 3 outdoor pools are all featured at this luxury hotel. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Enjoy the 15 outdoor tennis courts and perks like a free beach shuttle.

Naples Grande Beach Resort ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Naples Grande Beach Resort

Everyone (5) Couples (6) Family (3)
2 out of 5
I,m so disapointed with this visit, my husband and i has been visiting this hotel since 2000 when was the Registry and never had a bad experience, this time we feel that the management was so unprofessional, in the parking garage we park in an space that do not indicate no parking, at 2:30 am we received a call requesting to move our car or the car can be tow, really guys ?, you can not wait until the morning ?, we are two senior citizens and they show no consideration at all, on the other hand be careful when you go to the beach that the chairs are included in the resort fee but not the umbrellas wich they charge 18.94$ each without telling you previously, in general not a plesant stay at all in a hotel so espensive.

Posted by , from miami on May 29, 2023

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Comment from Hotel Management

Jun 1, 2023 by Ceren

Thank you for bringing this to our attention. As a loyal customer, we truly value your feedback as it helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. We hope you will give the Naples Grande another chance with a return visit in the future.

5 out of 5
Great beach service

Posted by on May 7, 2023

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Comment from Hotel Management

May 17, 2023 by Nathalie R.

Dear Javier, Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

5 out of 5

Posted by , from Vienna on Feb 28, 2023

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5 out of 5
Beautiful view of the ocean, great location in the heart of naples.

Posted by , from Fort Myers on Sep 7, 2022

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Comment from Hotel Management

Sep 24, 2022 by Ceren

Thank you for your great review and kind words!

5 out of 5
Very convenient. Everything was in walking distance

Posted by on May 20, 2022

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Comment from Hotel Management

Jun 14, 2022 by Ceren

Thank you for your kind words and wonderful review! We hope to see you and your family again at the Naples Grande!

4 out of 5
The property was very beautiful on the exterior, and the lobby was gorgeous. The interior hallways showed wear, and the rooms displayed the same.

Posted by , from MIAMI on Apr 12, 2022

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Comment from Hotel Management

Apr 14, 2022 by Front Desk

Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

4 out of 5
Mario and Rafiel at the pool were great! The check in process was very quick and efficient. Our suite was a little dated. The "kitchen" area definitely needed up dating and up grading. The indoor and balcony space were quite large, larger than most suites that we stay in.

Posted by , from MAINEVILLE on Apr 11, 2022

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Comment from Hotel Management

Apr 14, 2022 by Front Desk

Thank you for choosing The Naples Grande Beach Resort as your resort destination! We would like to sincerely apologize for the mishaps you experienced regarding the maintenance issues.

5 out of 5
Outstanding property and Staff

Posted by on Mar 1, 2022

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Comment from Hotel Management

Mar 4, 2022 by Brandon

Thank you for choosing The Naples Grande as your resort destination! We thank you for taking the time to provide us with your experience! We are glad to hear to hear that you had a Grande time with us! Again, thank you for your feedback and we look forward to welcoming you again in the near future!

5 out of 5
This is a very nice and clean place to stay. We felt very comfortable and the staff is great. The beaches are beautiful and the kids had fun in the pool. We would stay here again.

Posted by on Aug 6, 2021

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Comment from Hotel Management

Aug 7, 2021 by Brandon

Thank you for choosing The Naples Grande Beach Resort as your resort destination! We thank you for taking the time to provide us with your feedback about your recent stay. We are delighted to hear that our Grande team members were able to provide a memorable experience for you! Again, we thank you for choosing us & we hope to welcome you again in the near future!

5 out of 5
Property was very clean. Close proximity to shopping and off-site dining and shopping. Convenient access to the beach. Wait staff at the bar could’ve been a little more personable. Sometimes you felt like you were inconveniencing them when asking a question.

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 22, 2021 by Brandon

Thank you for choosing The Naples Grande Beach Resort as your resort destination! We thank you for taking the time to share your valuable feedback. The experience you described is not characteristic of the level of service our associates strive to provide and for that we sincerely apologize. Your feedback allows us the opportunity to continue to train our team members to deliver the highest quality service. Thank you again for taking the time to write and we at The Naples Grande Beach Resort hope to welcome you back!

About the Naples Grande Beach Resort

Location 475 Seagate Drive, Naples, FL 34103

Property Features

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Naples Grande Beach Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. This luxury hotel also offers a seasonal outdoor pool, outdoor tennis courts, and a 24-hour fitness center. You'll have access to the outdoor pool at a partner property. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Naples hotel.

  • 474 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 83000 sq ft of conference space
  • 7711 sq m of conference space
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 15
  • Snack bar/deli
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Naples Grande Beach Resort offers 474 accommodations with iPod docking stations and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. This Naples hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony
  • Deep soaking tub
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

THE CATCH OF THE PELICAN - Overlooking the pool, this seafood restaurant specializes in local cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

RHODES END - This beachfront family restaurant specializes in Mediterranean cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

AURA - This restaurant serves breakfast and lunch. A children's menu is available. Open daily.

GULF COAST OASIS - This poolside restaurant specializes in American cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

MANTRA - This sushi bar specializes in Asian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

15 outdoor tennis courts and complimentary bicycles are featured at the hotel. 3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Fishing on site
  • Golf driving range on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Tennis lessons on site
  • Kayaking on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Boat tours nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Water sports equipment
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The Spa at Naples Grande has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 250 per accommodation, per week
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 30 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 28.00 for adults and USD 10.99 for children
  • Covered self parking fee: USD 20 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Naples Waldorf Astoria
  • Waldorf Astoria Hotel Naples
  • Waldorf Astoria Naples
  • The Waldorf Astoria Collection Naples
  • Waldorf Astoria Naples Hotel Naples
  • Naples Grande Beach Resort
  • Grande Beach Resort
  • Naples Grande Beach
  • Naples Grande Beach Naples
  • Naples Grande Beach Resort Hotel
  • Naples Grande Beach Resort Naples
  • Naples Grande Beach Resort Hotel Naples

You should know

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.