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4.3 out of 5

"Having stayed at a number of their properties, we were unimpressed by many of the amenities. Additionally, our room overlooked a loud maintainence are ... " More

By a verified traveler on Sat 16 Mar 2019

Hotel Description

5-star beachfront resort near Vanderbilt Beach

On the beach

A stay at this Pelican Bay resort places you within half a mile (1 km) of Vanderbilt Beach and 2 miles (3 km) of Mercato. Pelican Bay North Beach and Seabreeze Avenue Beach are also within 2 miles (3 km).

Luxury amenities

This smoke-free resort features a golf course, a full-service spa, and 5 restaurants. Relax with beach cabanas, sun loungers, and beach umbrellas. Bring the family and enjoy the children's club, children's pool, and arcade/game room.

Comfy beds, WiFi

The 450 guestrooms feature thoughtful touches like bathrobes and slippers, while sitting areas and coffee/tea makers offer the conveniences of home. Other amenities include furnished balconies, pillowtop beds, and LCD TVs with digital channels.

Room, 1 King Bed, Balcony (Limited View, Non-Balcony)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, View (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed (Coastal, High floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Beachfront (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Royal Suite, 3 Bedrooms, Balcony, View (Gulf View, High Floor)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Room, 1 King Bed, Balcony, Sea View (Coastal View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Ritz-Carlton, Naples ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ritz-Carlton, Naples

Everyone (3) Couples (1) Family (1)
5 out of 5

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 22, 2019 by Hotel Manager

Thank you for your positive feedback on your experience at The Ritz-Carlton, Naples. We hope to have the opportunity to welcome you back again soon!

3 out of 5
Having stayed at a number of their properties, we were unimpressed by many of the amenities. Additionally, our room overlooked a loud maintainence area. When you pay $1,300 an evening you expect much better than what we experienced.

Posted by on Mar 16, 2019

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Comment from Hotel Management

Mar 19, 2019 by Hotel Manager

Thank you for providing us with feedback regarding your stay at The Ritz-Carlton, Naples. We sincerely apologize that we did not meet your expectations and it is truly disheartening to hear that your stay was anything less than a memorable experience. I do hope you will reconsider and give us another opportunity with a return visit to The Ritz-Carlton, Naples in the future.

5 out of 5

Impeccable service!

From the time we arrived until the final goodbye the service and accommodations were exceptional! Everyone catered to our every need and we felt sooo pampered. We have already and will continue to recommend to our friends and family!

Posted by , from W on Jul 25, 2016

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5 out of 5

One of the BEST hotels I've stayed at..

Excellent service..courteous and respectful staff..delicious food..wonderful amenities..beautiful spa..going back every year

Posted by , from michigan on Aug 11, 2015

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3 out of 5

Ritz Carlton Naples on the beach

Pros: Close restaurants
Cons: No free Internet, usual price gouging, average food
Ritz Carlton Naples, on the beach has it all for the traveling family or business guest. The hotel employs an army of hospitality staff that will cater to one’s every need. Rooms are spacious and clean, bedding Egyptian cotton. The beach is close by with the usual rentals of chairs and umbrella ($25.00 daily or half day rates) prevail. It was disappointing there is no food service on the beach though restaurants are close by. Beverage service is available on the beach. The pool is beautiful. There is a fantastic spa with exercise facilities including Pilates. There are a variety of restaurants from which to choose. All food, goods and services pricing are commensurate of a Five Star Hotel. The Terrace breakfast buffet runs $28.00. The Pool Bar serves food poolside. I ordered the kids Cheeseburger, fries & fruit for about $8.00 and a draft beer (12 oz runs $8.95). The Grill Steakhouse entrees run from $35. to $135. Cautious when ordering the dry aged beef if you have never tried it! The Sushi Bar is great and it is the place to hang on weekend evenings with a DJ and dancing. As a whole, the food at The Ritz Carlton is very average for the exorbitant pricing. Internet service was very slow when it was operating. It was down most of our two day stay. We just used our Internet wireless card. Room Internet will cost you $9.95 daily. There is free wireless in areas of the hotel such as pool, lobby. A complimentary computer room is available.

Posted by , from Orlando, FL, USA on Jun 23, 2012

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5 out of 5

Wedding Event

Stayed here for a recent wedding - was wonderful! Great room, beautiful view, very swanky. Only downside was waiting three hours for our room to be ready. Did not get checked-in until after 4:00 p.m. Traveling with a 15-year-old son made waiting that long for our room all the more trying...... Once we were in the access to the Gulf is great, the swimming pool is beautiful, and the service overall was excellent. Be sure to specify the kind of room you need when confirming reservations - which I did to no avail - but at least at check-in the clerk knew what I needed. Also, breakfast is very expensive - $* for two - and I did not order the $* glass of orange juice....

Posted by on Aug 15, 2010

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5 out of 5

Great place to vacation

This hotel has a wonderful location, white sand beach, great service, however the food was quite mediocre.

Posted by on Dec 27, 2008

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5 out of 5

Fabulous luxury!

Beautiful grounds, lovely rooms, incredible food. We had a wonderful weekend and felt incredibly pampered. I would come back again and again. Loved it!

Posted by on Dec 27, 2007

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1 out of 5

Do not stay here

My husband and I chose to stay here for a romantic weekend. We paid extra for a gulf view room and requested a king sized bed when we made the reservation. We arrived at check-in time and were told that our room was not ready yet. We waited about a hour for them to prepare our room. When we got to our room it had double beds and no view. We called and complained and they made us wait an additional 45 minutes for a new room. The new room had a king bed, but still only had a partial view of the water from the balcony. We did not complain again because we did not want to wait another 45 mins. to switch rooms. Our room was also dirty and we waited 1 1/2 hours for soemone to come up and clean it. The following evening we went to the restaurant for dinner and my husband fouond a hair in his food. We were very disappointed and after speaking to quite a few other guests, they were disappointeds as well. One guest told us to stay at La Playa next time, which she said is so much nicer than the Ritz.

Posted by on Aug 26, 2007

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5 out of 5

Week at the beach

Fabulous hotel, with a staff who is focused upon making sure the guests are served. The property is beautiful, right on the Gulf Beach with white sand and all the services needed, umpbrellas and chairs on the beach, waiters to deliver cold drinks and snacks, the best of everything.\nThe pool and cabana's are wonderful, there is a family pool and an adult's only pool which is very nice to have that choice. again the chairs, umbrellas, waiters for cold drinks and snacks; everything to enjoy a day at the pool.\nthe hotel restaurants were excellent but a bit pricey--breakfast buffet $28 per person, nice once but not for 5 days in a row. The Grille room excellent but over $250 for a good meal. But there are good restaurants just a short distance away---Flemmings and some great Naples own places.\nEveryone should have a week at this hotel, it is truely the best on the west coast of Florida.

Posted by on Jul 25, 2007

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About the The Ritz-Carlton, Naples

Location 280 Vanderbilt Beach Rd, Naples, FL 34108

Property Features

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at The Ritz-Carlton, Naples, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean resort also offers a children's pool, outdoor tennis courts, and a 24-hour health club. For a fee, parking is available. A complete renovation of The Ritz-Carlton, Naples was completed in October 2013. This 5-star Naples resort is smoke free.

  • 450 guestrooms or units
  • 14 levels
  • 5 dining venues
  • 3 bars or lounges
  • Bar by the pool
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site


Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Airport: Fort Myers, FL (RSW-Southwest Florida Intl.) (42.9 km / 26.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz-Carlton, Naples offers 450 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium digital channels, video-game consoles, and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Naples resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony (furnished)
  • Sitting area
  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:30 AM.

The Ritz-Carlton, Naples has 5 restaurants on site.

Late night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a golf course, outdoor tennis courts, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Snorkeling nearby
  • Fitness classes on site
  • Sailing on site
  • Hiking/biking trails nearby
  • Parasailing on site
  • Yoga classes/instruction on site

Spa Services

The Ritz-Carlton Spa, Naples has 35 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 35
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • UnionPay
  • No rollaway/extra beds available
  • Debit cards


Guests will be asked to pay the following charges at the property:

The resort fee includes:

  • Beach loungers
  • Beach towels
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Naples Ritz-Carlton
  • Ritz-Carlton Hotel Naples
  • Ritz-Carlton Naples
  • Ritz-Carlton Naples Hotel
  • Ritz Naples
  • The Ritz-Carlton, Naples Hotel Naples
  • Naples Ritz Carlton
  • Ritz-Carlton Naples Resort
  • Ritz-Carlton Resort
  • Ritz Naples
  • Ritz-Carlton Naples
  • Naples Ritz Carlton
  • The Ritz Carlton Naples
  • The Ritz Carlton, Naples
  • The Ritz-Carlton, Naples Resort
  • The Ritz-Carlton, Naples Naples
  • The Ritz-Carlton, Naples Resort Naples

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.