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"Hotel is dated but staff was efficient and friendly " More

By a verified traveler on Thu 22 Jul 2021

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Hotel Description

3-star Tudor hotel near Pheasant Lane Mall

In Nashua

Within 3 miles (5 km) of this Nashua hotel, you'll find Pheasant Lane Mall and Rivier University. University of Massachusetts Lowell and Merrimack Premium Outlets are within 12 miles (20 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's an indoor pool on site, and laundry facilities and free newspapers are also offered.

Luxe linens, free WiFi

In addition to free WiFi, the 334 guestrooms offer premium bedding and TVs. Other amenities include coffee/tea makers, free bottled water, and hair dryers. Housekeeping is available on request.

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$161* Per night/room May 30 - May 31

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Nashua ratings based on 17 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Nashua

Everyone (7) Couples (2) Family (7)
4 out of 5
Hotel is dated but staff was efficient and friendly

Posted by on Jul 22, 2021

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Comment from Hotel Management

Aug 17, 2021 by GM

Dear Anonymous, We are currently updating the hotel! We do hope you return in the future. Beth

2 out of 5

Posted by on Jun 27, 2021

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Comment from Hotel Management

Aug 17, 2021 by GM

Dear Anonymous, It appears you did not enjoy your stay with us. If you have any feedback, we would like to hear it! Beth

4 out of 5
Needs a littel up grate on the decoration and carpets

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jun 28, 2021 by GM

Dear Anonymous, Thank you for your feedback. We are planning a renovation and will be updating the hotel soon! Regards, Beth

5 out of 5
The front desk staff were very welcoming and helped me to log on to my computer.

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 28, 2021 by GM

Dear Anonymous, Thank you for your feedback! I will share with the team at the desk! Beth

4 out of 5
My grandkids liked that it looked like a castle.

Posted by on Jun 3, 2021

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Comment from Hotel Management

Jun 9, 2021 by GM

Dear Anonymous, We are so happy the grandkids liked the castle. We hope they come back again soon! Regards, The Queen

2 out of 5
The staff were horrible. No help at all they never know anything! The beds sheets looked like they haven’t been changed. Left my phone in a room at check out called back the same day and I couldn’t get any help at all what so ever.

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 17, 2021 by GM

Dear Anonymous, Thank you for sharing feedback on your recent stay. I am very sorry we did not live up to your expectations. I have shared this with my team so w can make improvements. Regards, Beth

5 out of 5
It was a gorgeous, quiet and calm place for a weekend getaway. Staff were super nice and informative. I’m

Posted by on Mar 21, 2021

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Comment from Hotel Management

Apr 1, 2021 by GM

Dear Anonymous, It sounds like you had a lovely getaway! Thank you for sharing your feedback! Regards, Beth

3 out of 5
We have stayed here several time. My 2.5 year old loves the pool here. We called last week to check to make sure the pool was open and we were told it was. When we arrived, we were told the by reservation only and it was all full and they weren’t taking anymore reservations. We wish we would have known this before or we would not have stayed here since it is a1/2 hour where we really need to be. I understand the reservation on the pool because of COVID but just wish we would have been told when we called last week.

Posted by on Sep 6, 2020

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1 out of 5

Posted by on Aug 11, 2020

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Comment from Hotel Management

Aug 12, 2020 by GM

Dear Anonymous, It appears you were not happy with your stay. We'd love to learn more so that we can make improvements. Regards, Beth Osborne

4 out of 5
Older hotel, but very clean. Very nice staff. Loved that there is a nice restaurant on site as it was snowy out and we didn’t have to drive anywhere for dinner. Our beds were comfortable with nice pillows. Big complaint was the heater in the room which was very noisy and constantly going off and on.

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 9, 2019 by Georgia D.

Thank you for taking the time to review Radisson Hotel Nashua. We are pleased that you had a positive experience here with us. We are sorry that you had to deal with a noisy heater. Our Engineering staff will be informed about that complaint. We hope you will stay with us the next time you are in the area.

Renovations + Closures

The following facilities or services will be unavailable from December 1 2021 to April 1 2022 (dates subject to change):

  • One of the dining venues
  • Bar/Lounge(s)
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Recreation facilities
  • Sauna
  • Shuttle services
  • Swimming pool

Property Features

Sheraton Nashua offers its guests a seasonal outdoor pool, an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 25000 square feet (2323 square meters) and includes a conference center. A terrace, an arcade/game room, and multilingual staff are also featured at the business-friendly Sheraton Nashua. Smoking is allowed in designated areas at this Tudor Nashua hotel.

  • 1 building
  • 334 guestrooms or units
  • 7 levels
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge) , Wired internet access - surcharge

Room Amenities

Sheraton Nashua offers 334 accommodations with safes and complimentary bottled water. Beds feature premium bedding. This Nashua hotel provides complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Bathrooms are partially open
  • Television
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Shade Bar and Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Snowboarding nearby
  • Golfing nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 70 lbs)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Crib (infant bed) fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nashua Radisson Hotel
  • Radisson Hotel Nashua
  • Radisson Nashua
  • Nashua Radisson
  • Sheraton Nashua Hotel
  • Radisson Hotel Nashua
  • Sheraton Nashua Nashua
  • Sheraton Nashua Hotel Nashua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.