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4.6 out of 5

"Check in was smooth, the sweetest man checked us 8n (sorry I didn’t get his name), we got upgraded to a king suite which 8s awesome and such a great s ... " More

By a verified traveler on Thu 18 Jan 2024

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Hotel Description

Hotel near CoolSprings Galleria in Franklin

In shopping district

A stay at this hotel places you within half a mile (1 km) of CoolSprings Galleria and 6 miles (10 km) of The Factory. Franklin Theatre and Brentwood Library are also within 6 miles (10 km).

Renovated in 2019

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$101* Per night/room Mar 31 - Apr 1

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn & Suites Nashville Franklin Cool Springs ratings based on 32 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn & Suites Nashville Franklin Cool Springs

Everyone (15) Couples (4) Family (11)
5 out of 5
Check in was smooth, the sweetest man checked us 8n (sorry I didn’t get his name), we got upgraded to a king suite which 8s awesome and such a great surprise. Many restaurant choices within walking distance of the hotel but we highly recommend Brew House South was an awesome place to dine, great service!

Posted by on Jan 18, 2024

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Comment from Hotel Management

Jan 18, 2024 by Mark

Thank you for the wonderful review and comments regarding your stay with us. We are so glad you enjoyed your experience and the surrounding area. Hope to see you again soon!

5 out of 5

Posted by on Nov 15, 2023

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Comment from Hotel Management

Nov 16, 2023 by Mark

Thank you for completing your review and for staying with us during your travels. We would love to host you again soon!

4 out of 5
Very nice hotel but the young lady manning the desk when we checked in was less than a happy camper. Not a great first impression. Room was terrific. We came down for breakfast at 8:45 and there were several items that were not available or were less than choice but what was available was terrific!

Posted by , from Plano on Nov 10, 2023

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Comment from Hotel Management

Nov 13, 2023 by Mark

Thank you for taking the time to complete your review and for the feedback regarding your stay. We will work to make improvements on our customer service and breakfast stocking to better the quality of our guests experiences. Thanks for staying with us!

4 out of 5

Posted by on Nov 6, 2023

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Comment from Hotel Management

Nov 8, 2023 by Mark

Thank you for taking the time to complete your review. We appreciate your visit to our hotel!

5 out of 5
Perfect for our stay. Clean and quite which is all we wanted for the one night stay driving on our way home.

Posted by , from Saint Charles on Oct 21, 2023

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Comment from Hotel Management

Oct 23, 2023 by Mark

Thank you for the kind review and comments. We are glad you enjoyed your visit and hope to see you again soon!

5 out of 5
It was quiet and convenient to where we needed to be.

Posted by on Aug 25, 2023

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Comment from Hotel Management

Aug 26, 2023 by Mark

Thank you for the wonderful review and kind comments regarding your stay. Please come to visit us again soon when your travels bring your to our area.

5 out of 5

Posted by on Aug 22, 2023

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Comment from Hotel Management

Sep 11, 2023 by Mark

Thank you for taking the time to complete your review and for staying with us during your travels. We hope to see you again in the future!

5 out of 5

Posted by on Aug 6, 2023

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Comment from Hotel Management

Aug 26, 2023 by Mark

Thank you for the perfect review and for staying with us during your travels. Hope to see you again soon!

4 out of 5

Posted by on Jul 19, 2023

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Comment from Hotel Management

Aug 8, 2023 by Mark

Thank you for taking the time to complete your review and for staying with us during your travels. Hope to see you again soon!

5 out of 5

Posted by , from ELK CITY on Jul 4, 2023

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Comment from Hotel Management

Jul 25, 2023 by Mark

Thank you for taking the time to complete your review and for staying with us during your visit. Hope to see you again soon!

About the Comfort Inn & Suites Nashville Franklin Cool Springs

Location 7120 South Springs Drive, Franklin, TN 37067

Property Features

Comfort Inn & Suites Nashville Franklin Cool Springs offers its guests an indoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites Nashville Franklin Cool Springs. Self parking is free. A complete renovation of Comfort Inn & Suites Nashville Franklin Cool Springs was completed in September 2019. This Franklin hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 4 levels
  • Built in 1999
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Nashville Franklin Cool Springs offers 65 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 25 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Cool Springs Inn
  • Country Carlson Franklin/Cool Springs
  • Country Inn Carlson Franklin/Cool Springs
  • Country Inn Carlson Franklin/Cool Springs Franklin
  • Country Carlson Franklin/Cool Springs Franklin
  • Country Inn Suites by Radisson Cool Springs TN
  • Comfort Inn & Suites Nashville Franklin Cool Springs Hotel
  • Comfort Inn & Suites Nashville Franklin Cool Springs Franklin

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.