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4.1 out of 5

"check in lady did not tell us anything about the hotel/breakfast ect. the toilet was running constantly, the tv did not work and the room smelled must ... " More

By a verified traveler on Tue 05 Oct 2021

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Hotel Description

4-star hotel near Ryman Auditorium

Downtown Nashville stay

Within a 10-minute walk of this Downtown Nashville hotel, you'll find Ryman Auditorium and Bridgestone Arena. Riverfront Park and Country Music Hall of Fame and Museum are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 20 conference rooms, 24-hour business center, and valet parking. A coffee shop, a terrace, and limo/town car service are also on offer.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 341 guestrooms also offer WiFi and flat-screen TVs with satellite channels. Wired Internet, room service, and premium bedding are also available.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$120* Per night/room Dec 20 - Dec 21

Suite, 1 King Bed (Parthenon)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Parlor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Nashville Downtown ratings based on 28 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Nashville Downtown

Everyone (14) Couples (7) Family (4)
3 out of 5
check in lady did not tell us anything about the hotel/breakfast ect. the toilet was running constantly, the tv did not work and the room smelled musty.

Posted by on Oct 5, 2021

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Comment from Hotel Management

Oct 6, 2021 by Jami

Thank you for providing us with your feedback, we will address this issue directly.

5 out of 5
We would of liked a microwave in our room.

Posted by on Sep 7, 2021

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Comment from Hotel Management

Sep 8, 2021 by Jami

Thank you for your feedback, we will address this directly.

5 out of 5

Posted by on Aug 23, 2021

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5 out of 5
The head valet was exceptional. He always had our car ready when we needed it and also gave us great recommendations on places to ear. We had great meals at every restaurant he recommended. all the staff was helpful and friendly. we would definitely stay there again

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 3, 2021 by Jami

Thank you for providing us with your feedback, we look forward to seeing you on your next trip to Nashville!

3 out of 5
First off when we got there the doormen were asking each other how much money they were tipped. Then we saw a breakfast Buffett and had read online they offered a customer free breakfast so we asked if that was it and the Waiter said yes. Well, it wasn’t and I had only eaten a biscuit and a slice of bacon it was $20PP so we didn’t make that mistake twice. The beds are comfortable and our room was pretty quiet. It was a fine for an older hotel. The front desk employees are great and our room was ready early. The elevators are fast and plentiful. The layout is nice. I believe they may be short staffed and the outside was very dirty with cigarette butts and glasses and empty bottles from late nighters and it was not picked up the 4 days we were there it was just piling up. The surrounding area is perfect to walk everywhere and it’s easy to get an Uber at that location. The directly surrounding area is loaded with homeless people and we were approached many times for money from them. I would say it’s a solid 3 star hotel, definitely not a 4 or 5.

Posted by on Jul 10, 2021

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5 out of 5
Nice hotel nice people nice room

Posted by on Jul 9, 2021

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3 out of 5
The staff was very friendly and we were able to check in a little early. Our room was hot with no way to adjust air. Our refrigerator was not working. And we were traveling with 2 teenage boys that were looking forward to the pool...which also was out of service. There was also a "mandatory" valet fee of $50.

Posted by on Jul 1, 2021

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Comment from Hotel Management

Jul 1, 2021 by Jami

Thank you for your feedback, we will address this issue directly.

5 out of 5
Laundry facilities would Be nice.

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jun 30, 2021 by Jami

Thank you for your feedback, we look forward to seeing you on your next stay!

5 out of 5
For $200. per night, ya think the bathtub should drain !!

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jun 28, 2021 by Jami

Thank you for your feedback, we will address this issue directly.

5 out of 5

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 30, 2021 by Jami

Thank you for providing us with your feedback. We look forward to seeing you on your next trip to Nashville!

About the DoubleTree by Hilton Nashville Downtown

Location 315 4th Avenue N, Nashville, TN 37219

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. WiFi is available in public spaces for a fee. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Nashville Downtown. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Nashville hotel.

  • 341 guestrooms or units
  • 12 levels
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1979
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Train station: Nashville Riverfront Station (0.9 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

DoubleTree by Hilton Nashville Downtown offers 341 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.

Fourth & U - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Handrails in hallways
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 18.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 7.95 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 7.95 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per stay (rates may vary)
  • Covered valet parking fee: USD 50.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Nashville Downtown
  • DoubleTree Hilton Nashville Downtown
  • DoubleTree Nashville Downtown
  • Hilton DoubleTree Nashville Downtown
  • Nashville Downtown DoubleTree
  • Doubletree By Hilton Nashville-Downtown Hotel Nashville
  • Doubletree Nashville
  • Nashville Doubletree
  • DoubleTree Hilton Nashville Downtown Hotel
  • Doubletree By Hilton Nashville
  • DoubleTree by Hilton Nashville Downtown Hotel
  • DoubleTree by Hilton Nashville Downtown Nashville
  • DoubleTree by Hilton Nashville Downtown Hotel Nashville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.