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4.6 out of 5

"Clean and convenient - close to Bridgestone Arena and Broadway attractions " More

By a verified traveler on Sat 15 Feb 2020

Hotel Description

4-star Art Deco hotel near Bridgestone Arena

City center retreat

At this Downtown Nashville hotel, you'll be within a 5-minute walk of Bridgestone Arena and Ryman Auditorium. Music City Center and Tennessee State Capitol are also within half a mile (1 km).

Poolside dining

This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's an outdoor pool on site, and concierge services and free newspapers are also offered.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 191 guestrooms offer thoughtful touches like bathrobes and slippers. Other amenities include free WiFi, room service, and flat-screen TVs with satellite channels.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$158* Per night/room Dec 8 - Dec 9

Room, 2 Queen Beds, Accessible (Transfer Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holston House Nashville - in the Unbound Collection by Hyatt ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holston House Nashville - in the Unbound Collection by Hyatt

Everyone (11) Couples (2) Family (4)
5 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 17, 2020 by Josh F. - Assistant Guest Service Manager

We appreciate your feedback and are glad you enjoyed the hotel! We hope to have you stay with us again!

5 out of 5
Clean and convenient - close to Bridgestone Arena and Broadway attractions

Posted by , from Charleston WV on Feb 15, 2020

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Comment from Hotel Management

Feb 16, 2020 by Brad

Thank you for your review! We are thrilled to hear that you enjoyed the hotel and the location. We hope to welcome you back the next time you are in Nashville!

5 out of 5
The location of this property is ideal- close enough to walk to many of the major sites yet far enough away from the noise of the city. It is not a cookie cutter hotel. It has a lovely ambiance, warm and welcoming. The constant presence of the conversational valets outside was very much appreciated and added to the security of the venue.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 26, 2019 by Josh F. - Assistant Guest Service Manager

I am glad to hear you found the location of the hotel to be ideal. We hope to have you stay with us again! We appreciate your very positive comments and we are glad that we offered you a positive impression of the city.

5 out of 5
The property is very nice and good location. One of the girls at the check in desk was a bit snotty to us.

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 15, 2019 by Josh F. - Assistant Guest Service Manager

Thank you again for your feedback! We hope to have you stay with us again. I am sorry to hear that one of the girls at check in desk was snotty towards you.

5 out of 5
Loved the rooftop pool... service was excellent, rooms were a little small - but modern, super clean and more than comfortable. Close to everything - I would stay here again.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Aug 12, 2019 by Megan K. - Assistant Guest Services Manager

Thank you for your kind review and stay with us! Its wonderful to hear your stay went well and was able to be a relaxed and comfortable time. Please come to see us soon!

5 out of 5

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 20, 2019 by Megan K.- Assistant Guest Services Manager

Thank you for being our guest! We truly appreciate the chance to make your stay shine and are glad we did so. Come visit us again soon!

5 out of 5
LOVED the location. LOVED the Valet staff. LOVED my room. Everything was wonderful! Everyone was great! Friendly Staff!!! Would definitely recommend for downtown visitors!!

Posted by , from Sanger, TX on Apr 3, 2019

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Comment from Hotel Management

Apr 4, 2019 by Hotel Management

Thank you so much for the kind words! We're excited to pass along your experience with us to our staff, especially our valet team! We are thrilled that you were able to enjoy your stay with us, and hope that you make time for another visit! Please let us know if there is anything that we may do for you!

5 out of 5
The atmosphere, decor, food, SERVICE, everything was wonderful!!!

Posted by on Feb 18, 2019

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Comment from Hotel Management

Feb 19, 2019 by Tiffany P. Guest Service Manager

We are excited that you enjoyed your time here and took the time to write a review. We will be sharing your feed back with the team. We do hope to see you again.

5 out of 5

Posted by on Feb 18, 2019

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Comment from Hotel Management

Apr 2, 2019 by Megan K. - Assistant Guest Service Manager

Thank you for being our guest! We are so happy to hear of your positive experience. We hope to see you back soon!

4 out of 5
Great wait staff in TENN. room floor could’ve been a little cleaner was sticky. Went to concert at Bridgestone and thought there would be room service for late night but was not.

Posted by on Jan 16, 2019

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Comment from Hotel Management

Jan 19, 2019 by Megan K. - Assistant Guest Services Manager

Thank you for staying with us! We appreciate your feedback and will ensure housekeeping takes a look at this better moving forward. Our staff is happy to assist you and we are glad you had a positive experience with this. We hope to have you back so you can see all the improvements made on the subjects brought up.

About the Holston House Nashville - in the Unbound Collection by Hyatt

Location 117 7th Avenue North, Nashville, TN 37203

Property Features

Holston House Nashville - in the Unbound Collection by Hyatt offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2233 square feet (207 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Holston House Nashville - in the Unbound Collection by Hyatt. Parking is available for a fee. A complete renovation of Holston House Nashville - in the Unbound Collection by Hyatt was completed in December 2017. This 4-star Nashville hotel is smoke free.

  • 1 building
  • 191 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • 2233 sq ft of conference space
  • 207 sq m of conference space
  • Built in 1929
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Nashville Riverfront Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Holston House Nashville - in the Unbound Collection by Hyatt offers 191 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM.

TENN - This bistro specializes in local cuisine and serves breakfast, lunch, and dinner.

Bar TENN - This cocktail bar specializes in local cuisine and serves lunch, dinner, and light fare. Open daily.

TENN on Top - This poolside rooftop bar specializes in local cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.00 and USD 30.00 per person (approximately)
  • Valet parking fee: USD 42 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holston House Nashville Unbound Collection Hyatt Hotel
  • Holston House Nashville Unbound Collection Hyatt
  • Holston House Nashville Unbou

You should know

  • Pool access available from 8 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.