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4.3 out of 5

"The cleanliness was outstanding and overall, the property was convenient to downtown attracitons. However, the cost absolutely did not match the value ... " More

By a verified traveler on Thu 26 May 2022

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Hotel Description

4-star hotel near Broadway

Central Nashville getaway

A stay at this Downtown Nashville hotel places you steps from Ascend Amphitheater and a 5-minute walk from Broadway. Bridgestone Arena and Ryman Auditorium are also within half a mile (1 km).

Dining, fitness center

This hotel features a restaurant, a gym, and a bar/lounge. Enjoy the seasonal outdoor pool and perks like free WiFi. There's a poolside bar on site, and a 24-hour front desk and concierge services are also provided.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$205* Per night/room May 26 - May 27

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, City View (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt Centric Downtown Nashville ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Centric Downtown Nashville

Everyone (4) Couples (1) Family (2)
5 out of 5

Posted by on Mar 8, 2024

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5 out of 5

Posted by on Jan 1, 2024

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4 out of 5

Posted by on Aug 23, 2023

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Comment from Hotel Management

Sep 22, 2023 by Patricia

Hi Nicole! Thank you for choosing Hyatt Centric Downtown Nashville! We are happy to hear you enjoyed your stay with us and we look forward to welcoming you back!

2 out of 5
I stayed 4/1/23-4/4/23 with my wife. They do not have a parking lot so we used their valet service for our rental car. Their valet service messed something up and we received a parking ticket. Budget rental charged my card $149.53 for the fine. I reached out to hotel and they said pretty much nothing they can do because it is a third party company who valets the vehicles, even though I paid the hotel for the service. When i asked to speak with the hotel manager, I was referred to Virginia Sacdalan, who I found out later was not the manager. She referred me to Will Arsta, who works for the valet company. Will told me that yes they made a mistake and my card would be refunded immediately, a week later it hadn't been. I called and he brushed me off for another week only to tell me that they can now only paid the rental car company the fine, even though I had already paid it. After some back and forth, he sends me a receipt that he had paid the fine to the company who issued the fine, not Budget or myself. So I suppose that I now have to give up or figure out how to get Budget back their money so I can then hopefully get my money. Absolutely ridiculous, should have just refunded my car the $149.53 and been done with this months ago. We really liked Nashville, but I can tell you with certainty that we will not be staying at any Hyatt properties any longer. There are plenty of really nice other options in Nashville as well as anywhere we plan to visit.

Posted by , from North Babylon on Aug 16, 2023

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5 out of 5

Posted by on Mar 20, 2023

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Comment from Hotel Management

Apr 10, 2023 by Jessee Brown, Assistant Front Office Manager

Thank you for your feedback!

3 out of 5
The cleanliness was outstanding and overall, the property was convenient to downtown attracitons. However, the cost absolutely did not match the value!

Posted by on May 26, 2022

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Comment from Hotel Management

Jun 14, 2022 by Devin Floyd, Assistant Front Office Manager

Thank you for your feedback! We can certainly utilize comments like yours to make improvements around the property. We are glad you enjoyed your stay overall!

5 out of 5
This was an excellent hotel. We loved the views and the service. It's downtown so the area seemed a little unsafe but I am from a small town.

Posted by , from MOLALLA on Mar 29, 2022

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Comment from Hotel Management

Mar 30, 2022 by Guest Services Team

Thank you for providing this feedback. I'm sorry that you did not feel safe in the downtown area. Please know that our hotel does have 24/7 security on property and they are constantly patrolling for all of our guest's safety.

5 out of 5
We had a great time! Had a little incident where my expensive bottle of champagne was stolen from the mini fridge and no one seems to know where it went. But other than that, everyone there is super friendly and helpful and the hotel is in a great location.

Posted by on Oct 6, 2021

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Comment from Hotel Management

Oct 7, 2021 by Guest Services Team

Hello, Thank you so much for the amazing review, it was truly a pleasure to have you. We are sorry to hear about your bottle of champagne and would love to speak to you more about this. Please feel free to contact the hotel so we can better address this issue.

About the Hyatt Centric Downtown Nashville

Location 210 MOLLOY ST, Nashville, TN 37201

Property Features

Hyatt Centric Downtown Nashville offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There are 6 meeting rooms available. Hyatt Centric Downtown Nashville also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 4-star Nashville hotel is smoke free.

  • 1 building
  • 252 guestrooms or units
  • 20 levels
  • Built in 2021
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Nashville Riverfront Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Centric Downtown Nashville offers 252 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:00 AM.

Hyatt Centric Downtown Nashville has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Cashless transactions are available
  • Pets cannot be left unattended
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 17
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10–20 per person
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Centric Nashville
  • Hyatt Centric Downtown Nashville Hotel
  • Hyatt Centric Downtown Nashville Nashville
  • Hyatt Centric Downtown Nashville Hotel Nashville

You should know

  • The seasonal pool will open in April and close in September.
  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.