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"Convenient to shopping. Actually walking distance. Hotel was clean. Customer Service was great " More

By a verified traveler on Sun 03 Dec 2023

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Hotel Description

Hotel near CoolSprings Galleria in Brentwood

In Brentwood

Stay at this Brentwood hotel and you'll be within 2 miles (3 km) of CoolSprings Galleria and 6 miles (10 km) of Brentwood Library. The Factory and Franklin Theatre are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and onsite conference space. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$85* Per night/room May 19 - May 20

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sleep Inn Nashville - Brentwood - Cool Springs ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sleep Inn Nashville - Brentwood - Cool Springs

Everyone (10) Family (2)
5 out of 5
Convenient to shopping. Actually walking distance. Hotel was clean. Customer Service was great

Posted by on Dec 3, 2023

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1 out of 5
The room is not handicapped accessible making it difficult for a handicapped person.

Posted by on Oct 15, 2023

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Comment from Hotel Management

Oct 16, 2023 by Dee

Thank you for your feedback. Upon looking at the booking I see that a handicap room wasn't what you selected. I apologize and understand how frustrating this can be, but in the future please check and confirm with the hotel to specify a handicap accessible room. Please allow us another opportunity if you're ever in the brentwood TN area.

4 out of 5

Posted by on Sep 24, 2023

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Comment from Hotel Management

Oct 16, 2023 by Dee

Thank you so much for your rating. We look forward to seeing you again soon!

4 out of 5

Posted by on Feb 21, 2022

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5 out of 5
All good.

Posted by on Oct 4, 2021

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Comment from Hotel Management

Oct 4, 2021 by Marcus

Thank you so much for taking the time to complete this review. I will pass your review on to our entire staff and thank you for choosing Sleep Inn in Brentwood TN

4 out of 5
Very comfortable

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 25, 2021 by Marcus

Thank you for letting us know about your stay and completing the survey. We appreciate any feedback and we hope you stay with soon!

4 out of 5

Posted by on Apr 16, 2019

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Comment from Hotel Management

May 1, 2019 by Larry

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5

Posted by on Mar 21, 2019

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Comment from Hotel Management

May 4, 2019 by LL

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Larry Langley General Manager Sleep Inn

4 out of 5
Very nice and helpful staff. Hotel is a little outdated but could use an update. I would still stay here again.

Posted by , from Arkansas on Oct 8, 2018

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Comment from Hotel Management

Oct 8, 2018 by ll

Dear Brandy, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We all work hard as a team to ensure a clean and comfortable stay for our guests. Thank you so much for your business and we look forward to seeing you in the near future. Kind regards, Larry Langley General Manager Sleep Inn Brentwood

1 out of 5
Please. Please. Please. Do Not Stay Here!!!!! Literally the worst experience I've ever had with a hotel. They charged my card 4 separate times!!!! 4!! All of the transactions were different amounts! When I called to talk to someone they claimed it was a deposit fee or a preauthoruzation fee which I didn't know anything about, and I was not informed about when booking or checking in! Not to mention the money has not been returned 5 days after the incident. Every time someone tries to fix it, they add on another charge! I've been charged $821 plus some change for a 2 night stay! The rooms are small. The showers are moldy and they smell. The pool is outside and even though the pool was supposed to close at 10, there were people in the pool until 12 am. Unfortunately, my room was right next to the pool and I couldn't sleep. Save your money and go some place else. I should've slept in my car.

Posted by on Jul 18, 2018

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Comment from Hotel Management

Jul 21, 2018 by LL

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. If you could please contact me directly I would like to discuss your receipt details with you personally as when you respond as " anonymous" I am not able to verify the charges to your card etc. and I do definitely want to find out what could have possibly gone wrong with your room charges. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Larry Langley General Manager Sleep Inn - Brentwood Tn

About the Sleep Inn Nashville - Brentwood - Cool Springs

Location 1611 Galleria Blvd, Brentwood, TN 37027

Property Features

WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Sleep Inn Nashville - Brentwood - Cool Springs. Self parking is free. This Brentwood hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 4 levels
  • Built in 1999
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Sleep Inn Nashville - Brentwood - Cool Springs offers 92 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free self-serve breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 5:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sleep Inn Brentwood
  • Sleep Inn Brentwood Nashville Cool Springs
  • Sleep Inn Nashville Cool Springs
  • Sleep Inn Nashville Cool Springs Hotel
  • Sleep Inn Nashville Cool Springs Hotel Brentwood
  • Sleep Inn Brentwood Nashville Cool Springs Hotel
  • Sleep Inn Cool Springs Hotel
  • Sleep Inn Cool Springs
  • Sleep Inn Brentwood Nashville Cool Springs
  • Sleep Inn Nashville - Brentwood - Cool Springs Hotel
  • Sleep Inn Nashville - Brentwood - Cool Springs Brentwood
  • Sleep Inn Nashville - Brentwood - Cool Springs Hotel Brentwood

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.