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The Hermitage Hotel

5-star property
231 6th Avenue North, Nashville, TN 1-855-201-7819
4.4 out of 5
Excellent!
See all 12 travelocity Reviews

"Great hotel, great staff, great time " More

By a verified traveler on Tue 22 Feb 2022

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Hotel Description

5-star luxury hotel near Broadway

Heart of Nashville

Within a 10-minute walk of this Downtown Nashville hotel, you'll find Broadway and Ryman Auditorium. Also, Bridgestone Arena is within half a mile (1 km) and Nissan Stadium is within 2 miles (3 km).

Renovated in 2022

This hotel features a restaurant and 2 bars/lounges. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a 24-hour gym on site, and laundry facilities and concierge services are also offered.

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$479* Per night/room Sep 25 - Sep 26

Junior Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Parlor Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Grand Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Hermitage Hotel ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Hermitage Hotel

Everyone (5) Couples (2) Family (5)
5 out of 5

Posted by on Dec 13, 2022

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2 out of 5
Great history and renovation Disappointed in room offered initially so they would work on getting us another room and text me when it was ready. Did not receive a text and when I returned the room was ready but for the wait I thought it would be better. Amy called and asked if they could do anything and offered a bottle of wine, I said a bourbon would be acceptable and she said yes but no discount was ever applied to our bill We had a reservation here a few years ago and got bumped due to overbooking due to the Georgia Vandy game. I just thought this time would be a makeup

Posted by , from carmichael on May 11, 2022

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Comment from Hotel Management

Jun 28, 2022 by Eric

Good Afternoon Bruce, We appreciate your comments regarding your stay at The Hermitage Hotel. I will be sharing your feedback with our team. Please allow me to express my sincere apologies for the experiences you had. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards,

5 out of 5
Great hotel, great staff, great time

Posted by on Feb 22, 2022

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Comment from Hotel Management

Mar 21, 2022 by Eric

Good Afternoon Lucie, Thank you so much for being a valued guest of The Hermitage Hotel and for you wonderful review. It is only through honest guest feedback that we can continue to develop incredible experiences for you and our guests. We look forward to seeing you again soon!

5 out of 5
This hotel is gorgeous and historic! The moment we walked in we loved it. Not only that but minutes after I booked they contacted me about any thing they could do to make my stay homey. Temperature of the room, extra pillows etc... every one of the staff were especially courteous and timely in meeting our needs. Our room was spacious and tastefully decorated. Everything was perfect. Definitely will be back here on our next trip to Nashville!

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 26, 2021 by Hermitage Hotel

Thank you for taking the time to share your experiences with us! We are delighted you enjoyed your stay, and found our personalized service thoughtful and useful. We look forward to welcoming you back soon!

5 out of 5
Gorgeous hotel expertly maintained

Posted by on Apr 24, 2021

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Comment from Hotel Management

Apr 30, 2021 by Hermitage Hotel

Thank you for letting us know you enjoyed your stay! We are delighted to have played a part in your Nashville story!

3 out of 5
I had a wonderful stay overall. My only disappointment was that the morning of my first day I woke up to the news that there wouldn't be any water available from 11:00am until 1:00pm. I had just finished my workout at 11:05am and planned to meet friends for lunch at Noon. I think I should have been told this was happening upon check in the previous evening so I could have planned. There was a paper in the room but I didn't read it as I got in late and figured it was just a welcome letter. I asked the concierge at around 12:45pm if the water was on yet and he simply stated he did not know. There was no attempt to find out. Then I went up to my room and upon testing and seeing there was no water I called the front desk to inquire if in fact it would be returned to service at 1pm and the woman said Yes. At 1:05pm I had missed my lunch and there was still no water. I called front desk and the woman (Char?) said she would check into it and call me back. At 1:20pm I had no call back or water. I couldn't miss any more of the rare beautiful sunshine of that day so I left sweaty and cranky. I asked the lady at the front desk what the deal was with the water and told her I had missed my lunch plans because of this. She was very apologetic and said she believed the water would be back on at 2pm. Understand... there was NO water. No toilet, toothbrushing or anything. I understand things like this happen but it wasn't handled well at all by the Hermitage Hotel.

Posted by , from Boston on Feb 21, 2020

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Comment from Hotel Management

Feb 21, 2020 by Tiffini - Guest Experience Manager

Thank you for taking the time to share your experience with us. We truly value your feedback and would really like the opportunity to learn more Please feel free to reach out to me directly to further discuss your stay. Warmly, Tiffini Guest Experience Manager

4 out of 5
Liz the concierge was the best. Personable and helpful

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 1, 2020 by Tiffini

Thank you for taking the time to share your experiences with us. We are delighted Liz created such a memorable stay for you and displayed our trademark Southern hospitality. We look forward to welcoming you back soon

5 out of 5

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 10, 2019 by Tiffini - Hermitage Hotel

Thank you for sharing your experiences! We are so glad you enjoyed your stay and look forward to welcoming you back soon!

4 out of 5

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 15, 2019 by Tiffini

Thank you for taking the time to share your experiences with us! We are so happy to see you are enjoying your stay!

5 out of 5
We had a beautiful view of the State Capital building from our room. Sad to see so many homeless in doorways, church steps, and nearby park😥

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 29, 2019 by Tiffini

Thank you for taking the time to share your experiences with us. We are delighted to see you enjoyed your visit with us and the lovely, preferred view of the TN State Capitol.

About the The Hermitage Hotel

Location 231 6th Avenue North, Nashville, TN 37219

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and 5 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury The Hermitage Hotel. You'll have access to the health club at a partner property. Parking is available for a fee. A complete renovation of The Hermitage Hotel was completed in April 2022. This 5-star Nashville hotel is smoke free.

  • 122 guestrooms or units
  • 2 bars or lounges
  • Built in 1910
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Nashville Riverfront Station (1.3 km / 0.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Hermitage Hotel offers 122 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. LCD televisions come with Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Netflix
  • DVD player
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Drusie & Darr - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

The Pink Hermit - This café specializes in American cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18–30 per person
  • Covered valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hermitage Hotel Nashville
  • Hermitage Hotel
  • Hermitage Nashville
  • The Hermitage Hotel Hotel
  • The Hermitage Hotel Nashville
  • The Hermitage Hotel Hotel Nashville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.