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Virgin Hotels Nashville

4.5-star property
1 Music Square West, Nashville, TN 1-855-201-7819
4.8 out of 5
Exceptional!
See all 11 travelocity Reviews

"Staff was amazing from Cooper the guy that took our luggage upon check in to the check out process. Property and some of its room features were fanta ... " More

By a verified traveler on Sun 07 May 2023

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Hotel Description

4.5-star luxury hotel near Vanderbilt University

Music Row stay

Your stay at this Music Row hotel places you within 2 miles (3 km) of Vanderbilt University and Bridgestone Arena. Broadway and Music City Center are also within 2 miles (3 km).

Poolside dining

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. You'll appreciate the seasonal outdoor pool, poolside bar, and laundry facilities.

Room, 1 King Bed (Chamber)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$216* Per night/room Jun 18 - Jun 19

Grand Suite, 1 King Bed (Chamber)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds (Richard's Flat King)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Grand Room, 1 King Bed, Accessible (Chamber)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, City View (Chamber)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Room, 1 King Bed (Chamber)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Virgin Hotels Nashville ratings based on 11 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Virgin Hotels Nashville

Everyone (5) Couples (3) Family (2)
5 out of 5
Staff was amazing from Cooper the guy that took our luggage upon check in to the check out process. Property and some of its room features were fantastic.

Posted by , from TULLAHOMA on May 7, 2023

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Comment from Hotel Management

May 8, 2023 by Matt

Thanks for the awesome review!

5 out of 5

Posted by , from Valley Cottage on Apr 3, 2023

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Comment from Hotel Management

Apr 23, 2023 by Matt

Thanks for the perfect score!

5 out of 5
Enjoyed the bar. 1 mile from Broadway. Both good and bad. it was quiet but a $25 uber ride every time we went downtown

Posted by on Feb 28, 2023

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Comment from Hotel Management

Feb 28, 2023 by Matt

Thank you for the kind words. We hope to welcome you back again soon.

5 out of 5
The vibe is very cool. The staff was friendly. The service was quick and the coffee shop in house was a definite plus! The in room amenities were reasonably priced and I loved how we could select not to have service in our room during our stay. We would be most willing to stay again.

Posted by on Oct 25, 2022

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Comment from Hotel Management

Oct 25, 2022 by Sarah

Kevin! We so glad to hear you enjoyed your stay. I hope that you come back to see us next time you are in Nashville!

4 out of 5

Posted by on Oct 7, 2022

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Comment from Hotel Management

Mar 13, 2023 by Matt

Thank you for taking the time to submit your review. We sincerely apologize for this experience. I would welcome the opportunity to discuss this directly with you. Please do not hesitate to reach out to me directly at the property.

4 out of 5
The hotel had an excellent location! It was easy to get to down town and was far enough away so it was a quieter area. Great food and drinks were only a few blocks away.

Posted by on Mar 9, 2022

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Comment from Hotel Management

Mar 10, 2022 by Management Team

Hello Eric! We are so glad that our hotel fit your needs. Thank you so much for taking the time to leave a review because your feedback is invaluable. We hope to see you again soon! Cheers!

5 out of 5

Posted by on Feb 5, 2022

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5 out of 5
Super cool place

Posted by on Jan 23, 2022

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Comment from Hotel Management

Jan 27, 2022 by SB

Thank You!

5 out of 5
The entire hotel was top notch! The rooms were immaculate, the pool was amazing! The staff at the pool were excellent and saw to our every need! Kendra at the front desk went out of her way to try and accommodate our travel for the days we were there! A must visit hotel!

Posted by on Aug 29, 2021

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Comment from Hotel Management

Sep 19, 2021 by Yes Agent

Thank you for the positive feedback and we are so happy that you enjoyed your stay with us! It is always appreciated to hear that our staff was able to make your stay even more enjoyable. We look forward to seeing you again soon!

5 out of 5

Posted by on May 12, 2021

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Comment from Hotel Management

May 28, 2021 by SB

Perfect score!!! that what we strive for. Thank you for your stellar review.

About the Virgin Hotels Nashville

Location 1 Music Square West, Nashville, TN 37203

Renovations + Closures

The following facilities will be closed during the winter:

  • Swimming pool

Property Features

Virgin Hotels Nashville offers its guests a health club and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Event space at this hotel measures 8500 square feet (790 square meters) and includes conference space. A library, a terrace, and concierge services are also featured at the luxury Virgin Hotels Nashville. Parking is available for a fee. This 4.5-star Nashville hotel is smoke free.

  • 262 guestrooms or units
  • 8500 sq ft of conference space
  • 790 sq m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Nashville Riverfront Station (2.4 km / 1.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Virgin Hotels Nashville offers 262 accommodations with minibars and laptop-compatible safes. 42-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Commons Club - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

The Pool Club Rooftop - This poolside rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Funny Library Coffee Shop - This coffee shop serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 27.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15–30 per person
  • Covered valet parking fee: USD 52 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Virgin Hotels Nashville Hotel
  • Virgin Hotels Nashville Nashville
  • Virgin Hotels Nashville Hotel Nashville

You should know

  • The seasonal pool will open in April and close in November.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.