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5.0 out of 5

"Great place to stay! Not to mention with my trip mishaps going to this place - truly a nightmare however, the hotel staff made my negative events int ... " More

By a verified traveler on Sun 09 Jan 2022

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Hotel Description

4.5-star luxury hotel near Mirador Cerro Dorotea

Seaside stay

Within 2 miles (3 km) of this Puerto Natales hotel, you'll find Mirador Cerro Dorotea and Puerto Natales Casino. Plaza de Armas and Museo Histórico are also within 2 miles (3 km).

Luxury amenities

This smoke-free hotel features a full-service spa, 2 spa tubs, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, free WiFi in public areas, and airport shuttle. Enjoy the indoor pool and perks like free self parking.

Standard Double Room, 2 Twin Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Remota Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Remota Hotel

Everyone (1)
5 out of 5
Great place to stay! Not to mention with my trip mishaps going to this place - truly a nightmare however, the hotel staff made my negative events into a POSITIVE & memorable one! Front desk: Lorena, Vale, Fernando & Claudio very helpful with my travel endeavors. Restaurant Crew: Jessica, Rudolf (Mr. Bartender-Suave!), Angelo, Camilla & Jose. Always welcoming, attentive and wears a smiling eyes. 😘 Housekeeping: ensures my room are nice and tidy. Making it like a home for me.🥰 Mr. Fernan (the Tour Guide): EXCELLENT guy and went above and beyond in taking care of me! 🙌👏❤️… making it truly a MEMORABLE EXPERIENCE to cherish! I can’t THANK YOU enough Remota HOTEL crew! S A L U D !!!

Posted by on Jan 9, 2022

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

The property is closed between June 1 and October 31.

Property Features

Remota Hotel offers its guests a full-service spa, 2 spa tubs, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Remota Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4.5-star Puerto Natales hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • Built in 2007
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Remota Hotel offers 72 air-conditioned accommodations with complimentary bottled water and bathrobes. Beds feature premium bedding. Business-friendly amenities include safes and phones. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

  • Separate bedroom
  • Deep soaking tub
  • HD television
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Remota - This fine-dining restaurant overlooks the ocean.

Nearby Activities

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Safari nearby
  • Ecotours nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Kayaking nearby

Spa Services

SPA Remota has 1 treatment room. Services include sports massages and massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Remota Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 103500.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 207000 per vehicle
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CLP 103500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Remota
  • Remota
  • Remota Hotel
  • Remota Hotel Puerto Natales
  • Remota Puerto Natales
  • Remota Puerto Natales, Aisen Region, Chile
  • Remota Hotel Natales
  • Remota Natales
  • Remota Hotel Puerto Natales
  • Remota Hotel Hotel
  • Remota Hotel Natales
  • Remota Hotel Hotel Natales

You should know

  • Pool access available from 11 AM to 10:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.