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"Great friendly and helpful staff. Looks like a much more expensive hotel although there was some minor construction going on on property. Parking area ... " More

By a verified traveler on Mon 19 Sep 2022

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Hotel Description

Enjoy free breakfast at this New Braunfels hotel

In New Braunfels

You'll be within half a mile (1 km) of New Braunfels Town Center at Creekside and 2 miles (3 km) of Resolute Health Hospital with a stay here. Guadalupe River and Gruene Hall are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$93* Per night/room Sep 29 - Sep 30

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility/Hearing, tub w/grab bars)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing, tub w/grab bars)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Wingate by Wyndham New Braunfels ratings based on 26 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Wingate by Wyndham New Braunfels

Everyone (14) Family (8)
5 out of 5
Great friendly and helpful staff. Looks like a much more expensive hotel although there was some minor construction going on on property. Parking areas mainly.

Posted by on Sep 19, 2022

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3 out of 5
Some staff was friendly and helpful so that's the positive We were never asked if we needed anything such as towels , toilet paper or coffee for room for the entire 5 day stay. And when we asked a few different times some staff was less than helpful or friendly And we would have to go back and request again some times several more times .

Posted by on Sep 7, 2022

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Comment from Hotel Management

Sep 14, 2022 by Chris

Thank you for taking your time to post a review of our property! We appreciate your kind words regarding the staff and service you received during your visit to our hotel! We do our best to accommodate our guests to the best of our ability. We also appreciate you for letting us know about the bed issue that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience. Sincerely, Wingate front desk

5 out of 5
Everything was very clean and the staff was nice and helpful. The location is convenient to restaurants, shopping and a grocery store. There is some construction going on in the road in front of the hotel but it didn’t cause any delays. Check in took about 15 minutes because there were 2 people ahead of us in line.

Posted by , from Friendswood on Jul 18, 2022

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4 out of 5

Posted by , from Colonial Beach on May 28, 2022

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3 out of 5
The hotel was dirty - from the hallway (cigarettes and ashes) to the cigarette smoke, coffee cans unwashed, red stains on lamps and curtains; the lock on the door was broken (opened right up without key); second room the security latch on the inside had to be jammed to actually lock. The staff were friendly and I think they just locked the support from management to run the place effectively.

Posted by on Mar 13, 2022

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1 out of 5
dirty

Posted by on Nov 3, 2021

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Comment from Hotel Management

Nov 18, 2021 by CC

Thank you for your stay and response! Unfortunately, we did not have any record of customer interaction at the front desk regarding these issues. Please inform front desk staff of any issues with your room during your stay so we may remedy the situation. Maintenance will investigate the room in question.

3 out of 5
The property was terrible, dirty, no a/c. Told that the best they could do was give us a box fan to accomodate the lack of air conditioning. Had multiple friends staying in other rooms with the same problem. Was told that this is an ongoing problem at this property yet they still reserve these rooms at a premium rate and refuse to give you a refund. Please do not book at this hotel. Do not waste your money. You will be miserable.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 7, 2021 by Chris C

Thanks for staying with us. We appreciate your feedback, all of our Air Conditioning units are functioning and maintenance checked the unit in your room.

4 out of 5

Posted by on Jul 27, 2021

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1 out of 5

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jul 21, 2021 by Chris

Thank you for your feedback. We will be addressing your concerns. Please contact the hotel manager with any further questions or concerns about your stay.

5 out of 5
Everything was fine. Price was fair. Location was convenient.

Posted by , from La on Nov 26, 2020

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Comment from Hotel Management

Dec 1, 2020 by Chris

Thanks for staying with us. We appreciate your feedback!

About the Wingate by Wyndham New Braunfels

Location 245 Fm 306, New Braunfels, TX 78130

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Wingate by Wyndham New Braunfels offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 625 square feet (58 square meters) and includes conference space. The business-friendly Wingate by Wyndham New Braunfels also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This New Braunfels hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 4 levels
  • 625 sq ft of conference space
  • 58 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Wingate by Wyndham New Braunfels offers 72 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wingate New Braunfels
  • Wingate Wyndham Hotel New Braunfels
  • Wingate Wyndham New Braunfels
  • Wyndham New Braunfels
  • Wingate By Wyndham New Braunfels Hotel New Braunfels
  • Wingate Wyndham New Braunfels Hotel
  • Wingate By Wyndham Braunfels
  • Wingate by Wyndham New Braunfels Hotel
  • Wingate by Wyndham New Braunfels New Braunfels
  • Wingate by Wyndham New Braunfels Hotel New Braunfels

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.