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Best Western Plus Fairfield Hotel

2.5-star property
100 Kings Highway Cutoff, Fairfield, CT 1-855-201-7819

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3.6 out of 5
Good!
See all 21 Travelocity Reviews

"Everything was great! Standard Queen size room a bit small, but overall... Very clean, nice upgrades, great breakfast layout, nice staff and dog frien ... " More

By a verified traveler on Thu 24 Nov 2016

Points Of Interest

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Hotel Description

Hotel near Fairfield University in Fairfield

City center stay

You'll find Fairfield University and Regina A. Quick Center for the Arts within 2 miles (3 km) of this hotel. Longfellow Park and South Benson Marina are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the business center, laundry service, and conference space. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and free newspapers.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 60 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include free newspapers, free local calls, and hair dryers.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$88* Per night/room Jan 26 - Jan 27

Suite, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Fairfield Hotel ratings based on 21 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Fairfield Hotel

Everyone (7) Couples (2) Family (13)
5 out of 5
The hotel looks brand new & is very clean... front desk personnel was very friendly & polite & very helpful & kind!!!!!!!

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 27, 2019 by M

Thank you so much for taking the time to leave us this amazing review.

2 out of 5
Breakfast was always the same. Service was not hospitable to our needs

Posted by on Aug 27, 2019

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Comment from Hotel Management

Sep 27, 2019 by M

Dear Guest, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your suggestions and concerns. We are looking into this issue and hope to resolve it promptly and accurately. We look forward to seeing you again.

4 out of 5
Great place. Kind service. We appreciate all the help and kindness

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 18, 2019 by M

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

1 out of 5
Back does not work. We had to park around back. Room door is on crooked so you really have to pull and push to open. Tv remote did not work, they did come fix that. Toilet does NOT FLUSH. They came and plunged it once, still did not work. Had to yse lobby restroom.Queen beds are same size as a full bed. Never Again!!

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 18, 2019 by M

We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again

1 out of 5

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 3, 2019 by Minnie

Dear Guest, We are sorry you had a negative experience. Could you please reach out to us with more information so we can investigate? We are always striving to be better.

5 out of 5
very good,,,😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 25, 2019 by Minnie

Your kind compliments mean so much to us, and we thank you for taking the time to share this review. I am so glad that you enjoyed the accommodations and hospitality that we strive to show to each guest, during every stay. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. We can't wait to see you again!

4 out of 5
I was pleased with everything at the hotel except the breakfast. Breakfast is from 6 to 10. I got there at 8. They were out of pastries, muffins, cream cheese and a few other things. I asked at the front desk and the woman was great and came and filled up the cream cheese, went to the back and brought out a couple of muffins and said they were out of pastries until the next day. They did have other things like yogurt, cereal, make your own waffles. But if breakfast is until 10 then you should have ample items of each selection. The person who was in charge of stocking the kitchen area was nowhere to be found until 15 minutes later.

Posted by on May 29, 2019

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Comment from Hotel Management

Jun 25, 2019 by Minnie

Your kind compliments mean so much to us, and we thank you for taking the time to share this review. We will work on it to make sure our guest have a comfortable stay. We look forward to host you again. Thank you.

3 out of 5
Older hotel, small rooms but they are renovating and keeping up appearance

Posted by on May 10, 2019

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Comment from Hotel Management

May 20, 2019 by Minnie

Thank you very much for your positive feedback. We look forward to seeing you again. Again thank you for taking the time to post a review.

4 out of 5

Posted by on Apr 21, 2019

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Comment from Hotel Management

May 20, 2019 by Minnie

Thank you very much for your ratings. We look forward to seeing you again. Again thank you for taking the time to post a review.

2 out of 5
Have stayed here many times - the rooms are being redone but are quite prison like - drab gray walls no art hanging previous bed linens that don’t match the carpet or decor - it was an UGLY room made worse by stupid things like loud Heater unit (we had to shut heat off to sleep) desk chair too big for desk table so it always got stuck or wouldn’t push in - hand held shower head was plumbed to preexisting pipe so it didn’t fit under the ceiling height and could only be adjusted to aim sideways - so lazy construction AND it soaked me when I turned it on since it was aimed at the curtain and made for absurd showering - not to mention I ran out of hot water way too soon in the shower (well before I had even been in there any length of time). The staff as always are so nice but the rooms leave much to be desired!

Posted by on Mar 1, 2019

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About the Best Western Plus Fairfield Hotel

Location 100 Kings Highway Cutoff, Fairfield, CT 06824

Property Features

WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. A 24-hour fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Fairfield Hotel. Free self parking is available. This Fairfield hotel is smoke free.

  • 60 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Hartford, CT (BDL-Bradley Intl.) (114.9 km / 71.4 mi)
  • Train station: Fairfield Metro Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Fairfield Hotel offers 60 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Fairfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 20.00 per pet, per night
  • Only dogs are allowed
  • Weight limit: 20 lbs
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Black Rock
  • Best Western Black Rock Inn
  • Best Western Plus Black Rock
  • Best Western Plus Black Rock Fairfield
  • Best Western Plus Black Rock Inn
  • Best Western Plus Black Rock Inn Fairfield
  • Black Rock Best Western
  • Black Rock Inn
  • Best Western Plus Black Rock Hotel Fairfield
  • Best Western Plus Fairfield
  • Fairfield Best Western
  • Best Western Fairfield
  • Plus Fairfield Hotel Fairfield
  • Best Western Plus Fairfield Hotel Hotel
  • Best Western Plus Fairfield Hotel Fairfield
  • Best Western Plus Fairfield Hotel Hotel Fairfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.