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"Upon arrival, we were greeted by Chelsea at the front desk. We were early and only expected to drop our bags off and come back later in the day to che ... " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

4-star hotel near Canal Street

In entertainment district

A stay at this Central Business District hotel places you steps from Saenger Theatre and a 5-minute walk from Canal Street. Bourbon Street and Royal Street are also within half a mile (1 km).

Renovated in 2018

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. A computer station, luggage storage, and concierge services are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 155 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free local calls, free bottled water, and hair dryers are also available.

Room, 1 King Bed (Chic)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Jul 12 - Jul 13

Suite (Master)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Suite (Master)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (Captivating)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Captivating)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds (Captivating)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

B on Canal ratings based on 22 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for B on Canal

Everyone (11) Couples (6) Family (4)
4 out of 5
Upon arrival, we were greeted by Chelsea at the front desk. We were early and only expected to drop our bags off and come back later in the day to check in. Not only was there a room available but we were upgraded to a suite! The decor on the inside of the hotel and room was absolutely beautiful! The staff was helpful and friendly. I’d definitely stay again!

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 15, 2020 by Killian Hunter

Thank you so much for your feedback! I am glad Chelse was able to make your stay memorable!

5 out of 5
Loved the charming atmosphere of the hotel. Very clean with friendly staff.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 15, 2020 by Killian Hunter

Thank you so much for the wonderful feedback!

3 out of 5
If you just need a room with a place to shower, this place will do. Expect nothing more. Staff is basically hands off as far as customer service - when we checked in, she took the credit card, slid some keys over the counter and then started talking to the person behind the counter next to her. We figured our interaction was over at that point and just went to our room. Weird. No hair dryer or tub in the room as noted in the room amenities. The restaurant is mostly closed so it's deceptive to see it listed as having a restaurant on site -- if it's closed all the time, I wouldn't consider that an amenity. Day of checkout someone knocked on our door around 10:30am (checkout time was listed as 11am everywhere). This person was either high out of their mind or had no idea what was going on -- nothing he was wearing indicated he worked at the hotel, and this was basically what he said: "You're checking out today, right? What time is checkout, noon? I wasn't sure, I just saw you on the board." He then mumbled something and walked away as I closed the door and corrected him on the checkout time. It's really unnerving to have someone coming to your door who doesn't indicate AT ALL that they work at the hotel. But then again, no one had on any kind of uniform or consistent anything that would have indicated they worked at the property. Felt like staying at a hostel.

Posted by on Jan 30, 2020

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Comment from Hotel Management

Feb 3, 2020 by Killian Hunter

Thank you for your review. I am truly sorry that we fell short with you during your stay with us. Your experience is not up to our standards and far below the level of service we strive to provide for our guests. I appreciate you taking the time to share your feedback with us so we can work to address these opportunities. I hope we have another chance to welcome you back in the future.

4 out of 5

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 25, 2019 by Killian Hunter

Thank you for your feedback!

4 out of 5
Nice look and bartender was great. Just wish it offered small amenities like ice or vending machine for water or snacks. Just didn't offer much and what they did offer was very limited especially with hour availabilities.

Posted by , from Maryland on Nov 18, 2019

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Comment from Hotel Management

Nov 20, 2019 by Killian Hunter

Thank you for your review. I am glad you enjoyed your stay and the service provided in Madams. I sincerely appreciate your feedback and we will work to improve our services.

2 out of 5
Parking is not good, hotel does not assist. Restaurant in Hotel is hardly ever open, menu very expensive.

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 9, 2019 by Killian Hunter

Thank you for your feedback. I am sorry to hear of your dissatisfaction with our parking and restaurant options. We sincerely appreciate your feedback.

5 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Killian Hunter

Thank you for your feedback!

4 out of 5
Our room was fine. Nothing fancy, and bathroom is very small, but beds were comfortable and bedding looked clean and in good condition. Hallways smelled smokey and paint/carpet weren't in good shape. Parking $5 a night at Tulane garage next to hotel entrance. Close to street car, and a good location on Canal.

Posted by , from Shreveport on Sep 28, 2019

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Comment from Hotel Management

Oct 8, 2019 by Killian Hunter

Thank you for your review! I am glad to hear you enjoyed your stay with us and our convenient location. Please come back and see us again soon!

5 out of 5
I would have like to have use of a microwave. It would have been useful for reheating and meals that were left over.

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 12, 2019 by Killian Hunter

Thank you for your feedback!

5 out of 5

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 12, 2019 by Killian Hunter

Thank you so much!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly B on Canal. The hotel can provide concierge services and wedding services. A complete renovation of B on Canal was completed in February 2018. This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 16 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (24.4 km / 15.2 mi)
  • Train station: New Orleans Union Passenger Terminal (1.4 km / 0.9 mi)

Room Amenities

B on Canal offers 155 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Separate bedroom
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11 AM.

B on Canal has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and staff at the property wear personal protective equipment.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and staff at the property wear personal protective equipment.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 3.50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 per person (approximately)
  • Nearby parking fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel 504 New Orleans
  • B Canal Hotel New Orleans
  • B Canal Hotel
  • B Canal
  • B on Canal Hotel
  • B on Canal New Orleans
  • B on Canal Hotel New Orleans

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.