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4.7 out of 5

"The location was perfect for walking to many venues. Staff were very friendly and helpful. Beds were exceptionally comfortable and loved the pillows!! ... " More

By a verified traveler on Sun 14 Nov 2021

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Hotel Description

3.5-star historic hotel near Canal Street

French Quarter stay

At this French Quarter hotel, you'll be well placed to visit Canal Street and Bourbon Street, both within a 5-minute walk. Harrah's New Orleans Casino and Cafe Du Monde are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the gym and conveniences like a 24-hour front desk and concierge services.

Free WiFi, flat-screen TVs

Boasting comforts like Frette Italian sheets and down comforters, the 83 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include room service, rainfall showerheads, and coffee/tea makers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$139* Per night/room Jan 27 - Jan 28

Suite (Interior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

SunDeck Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bienville House ratings based on 40 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bienville House

Everyone (19) Couples (8) Family (7)
2 out of 5
The hotel is beautiful, the restaurant/bar is incredible, the rooms are lovely, and the bathrooms are fabulous. Our room however was extremely hot. The first night I asked if they could do something, the manager on duty told me to close the vent and that’s all she could offer. I did and it just got hotter. The next night we asked again and they brought us some box fans. The fans helped but honestly for the price I was paying for this hotel, I would have expected and perfect night’s stay, but it was horribly uncomfortable.

Posted by on Jan 10, 2022

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5 out of 5
The location was perfect for walking to many venues. Staff were very friendly and helpful. Beds were exceptionally comfortable and loved the pillows!!! Felt room was very clean. Would definitely stay there again.

Posted by on Nov 14, 2021

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5 out of 5
The staff and facility were more than we expected. Wonderful place and we will certainly return. Got us in at 8:30 a.m. instead of us waiting until 4:00 checkin.Thank you.

Posted by on Oct 25, 2021

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5 out of 5
Bienville House is a hidden gem! We had such a nice stay here. It is beautifully maintained and has so much charm. Our room was a little musty, I think from one of the pieces of furniture, but it was manageable. The staff was very friendly and helpful. Warning - if you take your pet, it is a pretty steep fee and the valet parking is pretty expensive also. The hotel is in a very convenient location in the French Quarter, easy to walk pretty much anywhere you want to go. We highly recommend it!

Posted by , from COLUMBIA on Oct 14, 2021

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5 out of 5
The property was very well kept and absolutely charming!! It was located terrifically, so we had access to everything but were still far enough away to get great rest at night! The absolute best part was the staff!! They were so pleasant and very accommodating!! I will stay there every time I visit New Orleans in the future!!

Posted by on Aug 27, 2021

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5 out of 5

Posted by on Aug 17, 2021

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5 out of 5
Great location in the heart of the French Quarter! Extremely comfortable bed and well-appointed room. Very clean and surprisingly quiet.

Posted by on Jul 25, 2021

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4 out of 5
Room was very nice. No complete breakfast available, went to the Hyatt instead. Short staffed - as with all hotels & Restaurants due to high Covid unemployment payments.

Posted by on Jul 10, 2021

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4 out of 5
Nice historical feel, but all amenities were modern and worked well. Staff was extremely friendly and helpful. Will definitely stay here again.

Posted by on Jul 10, 2021

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5 out of 5

Posted by on Jun 24, 2021

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Property Features

Bienville House offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 3.5-star New Orleans hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (2.2 km / 1.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Frette Italian linens
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Bienville House has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bienville
  • Bienville House
  • Bienville House Hotel
  • Bienville House Hotel New Orleans
  • Bienville House New Orleans
  • Bienville Hotel New Orleans
  • Bienville New Orleans
  • Bienville House Hotel
  • Bienville House New Orleans
  • Bienville House Hotel New Orleans

You should know

  • Pool access available from 10 AM to 10 PM.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.