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Extended Stay America - New Orleans - Airport

2.5-star property
2300 Veterans Blvd, Kenner, LA 1-855-201-7819

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2.4 out of 5
See all 8 Travelocity Reviews

"Very nice place. kept clean. comfortable rooms " More

By a verified traveler on Wed 18 Apr 2007

Points Of Interest

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Hotel Description

Hotel near Treasure Chest Casino in Kenner

In Kenner

Your stay at this Kenner - Louis Armstrong International Airport hotel places you within 2 miles (3 km) of Cafe Du Monde and Susan Park. Treasure Chest Casino and Lafreniere Park are also within 3 miles (5 km).

Round-the-clock service

This hotel features free WiFi in public areas, a safe deposit box, and laundry facilities. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, kitchens

The 122 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and free local calls. Housekeeping is available on request.

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America - New Orleans - Airport ratings based on 8 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America - New Orleans - Airport

Everyone (1) Couples (2) Family (2)
1 out of 5
The refrigerator was very nasty....leftover food from some previous quest and then prescription meds was in there too!!! Very displeased with the cleaning of the room #102

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 19, 2019 by Hotel Management

Thank you for choosing our hotel. We were disappointed to read your comments about the condition of your room. We are discussing your comments with our housekeeping team and working with them to ensure this is not repeated going forward. We appreciate your valuable feedback and hope that you will give us a second chance to make a better impression. Sincerely, Hotel Management

1 out of 5
The room stinked and there was large roaches in the water ran constintly in the bathroom

Posted by on Mar 12, 2019

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Comment from Hotel Management

Mar 17, 2019 by Hotel Management

Thank you for your review. We apologize for the dor you experienced in your room and for the inconvenience you had due to the roaches. Please be assured that we have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We have asked our pest control provider to service our hotel immediately. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management

2 out of 5

Nice getaway. Perfect for business stays.

Nice hotel. Incredible potential. Rude staff. Does not deliver what promised.

Posted by , from Kenner, Louisiana on Oct 13, 2016

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2 out of 5

Run down

Pros: accepts pets
Cons: Nothing close, hard to find
Booked this hotel by accident, not easy to find at all, stains all over the hallway and ants in the room.

Posted by on Feb 8, 2011

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1 out of 5

Never again

Never again will I stay Or think about staing at this hotel. First off get there Key dont work so I go get another and it dont work. Than housekeeping came to unlock the roor with her key, we walk in and had to walk back out the smell was like mold mildew nasty the window was open I guess they put us in the maintance room. So the housekeeping lady so sweet and trying to help us put us in another room last room open we get in and there are roaches kids were scared to stay here it is midnight and we left to find another hotel and most are booked up. So never again will we stay at this place, the car would have been better.

Posted by on Nov 8, 2010

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2 out of 5

Skip this one...

The hotel was nasty... the room smelled like a mix of mildew and smoke. The front desk staff was more concerned about cleaning finger nails and talking on the cell than checking people in. Don't attempt to check-in late or try to get anything from the staff until the morning... the front desk closes at 11pm.

Posted by on Sep 24, 2008

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5 out of 5

Great hotel

Very nice place. kept clean. comfortable rooms

Posted by on Apr 18, 2007

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5 out of 5

Great hotel

Very nice place. kept clean. comfortable rooms

Posted by on Apr 18, 2007

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About the Extended Stay America - New Orleans - Airport

Location 2300 Veterans Blvd, Kenner, LA 70062

Property Features

Extended Stay America - New Orleans - Airport offers its guests laundry facilities, a safe deposit box at the front desk, and an elevator. WiFi is free in public spaces. This Kenner hotel is smoke free.

  • 122 guestrooms or units
  • 3 levels
  • Built in 2001
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (4.7 km / 2.9 mi)

Room Amenities

Extended Stay America - New Orleans - Airport offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. This Kenner hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Kenner
  • Extended Stay America New Orleans
  • Extended Stay America New Orleans Aparthotel
  • Extended Stay America New Orleans Aparthotel Kenner
  • Extended Stay America New Orleans Airport Kenner
  • Extended Stay America New Orleans Kenner Aparthotel
  • Extended Stay America New Orleans Airport
  • Extended Stay America New Orleans Airport Hotel Kenner
  • Extended Stay America New Orleans Airport Hotel
  • Extended Stay America New Orleans Kenner
  • Extend Stay America Orleans K
  • Extended Stay America Orleans
  • Extended Stay America - New Orleans - Airport Hotel
  • Extended Stay America - New Orleans - Airport Kenner
  • Extended Stay America - New Orleans - Airport Hotel Kenner

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.