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Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel

3.5-star property
301 Dauphine St, New Orleans, LA 1-855-201-7819
4.1 out of 5
Very good!
See all 41 travelocity Reviews

"Tevin was great checking us in 😊 " More

By a verified traveler on Thu 14 Apr 2022

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Hotel Description

3.5-star hotel near Bourbon Street

City center stay

At this French Quarter hotel, you'll be within a 5-minute walk of Bourbon Street and Canal Street. Jackson Square and Harrah's New Orleans Casino are also within half a mile (1 km).

Business services

This hotel features a coffee shop, concierge services, and valet parking. WiFi in public areas is free. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and express check-in.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 171 guestrooms also offer free WiFi and TVs with cable channels. Hydromassage showerheads, free local calls, and hair dryers are also available.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$144* Per night/room May 30 - May 31

Suite, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel ratings based on 41 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel

Everyone (17) Couples (7) Family (13)
5 out of 5
Tevin was great checking us in 😊

Posted by on Apr 14, 2022

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Comment from Hotel Management

Apr 15, 2022 by Jasmonique Jackson

Hi Debbie, We appreciate you taking the opportunity to review our hotel and are happy to hear that you enjoyed your time and that Tevin was great at check in. We do hope to see you again.

2 out of 5
Room I reserved was given away and I was told I did not reserve it, lucky they gave it to another in my party so we were able to correct, Also teh bar and restaurant was closed.

Posted by on Mar 21, 2022

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Comment from Hotel Management

Mar 21, 2022 by Jasmonique Jackson

Hi Charles, I do apologize that you did not have an overall pleasant stay with us. I do show the room type you booked was the room we assigned upon check in. Could you provide me with your confirmation so that I could double check. We are working to get out bar and restaurant back opened as soon as possible.

5 out of 5

Posted by , from east troy on Sep 22, 2021

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4 out of 5
I liked the proximity in the French Quarter. Did not like no fresh coffee in the mornings and when I asked the front desk for a pool towel they told me they would have house keeping being some more down. We never got that towel, I had to go back up to the room for a towel.

Posted by on Jul 9, 2021

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4 out of 5

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 14, 2021 by Leah B. - Front Office Manager

Thanks for the review!

4 out of 5

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jul 1, 2021 by Leah B.- Front Office Manager

thank you for your review!

3 out of 5
Do NOT purchase the option for “breakfast for two included!!” You get one $10 voucher per day to share…and a regular breakfast is $20 per plate. So I paid $100 more to have breakfast included, and received four $10 vouchers. HUGE rip-off. In addition to that…there was no maid service unless you stay for a week. You have go to the front desk for extra toilet paper, towels or soap. No concierge assisted us with our luggage. They got rid of the bar. Supremely disappointed. But on a positive note…the pool was clean, as was the lobby. The front desk was kind and helpful.

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 20, 2021 by Leah B.- Front Office Manager

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

5 out of 5
Great hotel! The staff were all friendly and helpful!

Posted by on Jun 4, 2021

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Comment from Hotel Management

Jun 5, 2021 by Leah B. - Front Office Manager

We are so glad you enjoyed our staff's service. Thank you for your review!

4 out of 5
2 minutes to Bourbon st 2 minutes to Canal st. Quiet block. Clean room. Very accommodating staff, friendly front desk. Nice pool.

Posted by on May 12, 2021

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Comment from Hotel Management

May 17, 2021 by Leah B.- Front Office Manager

Thanks so much for choosing our hotel. We appreciate your valuable feedback and look forward to welcoming you back in the future!

4 out of 5
It was close to all the places we wanted to see. No microwave in room was a down side. Coffee in lobby was $3.00 for so it yourself Starbucks. Room coffee was good.

Posted by on May 10, 2021

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Comment from Hotel Management

May 10, 2021 by Leah B.- Front Office Manager

Thank you for choosing our hotel! We are so glad you enjoyed our prime location and appreciate your valuable feedback & will be sharing this information with the appropriate department mangers.

About the Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel

Location 301 Dauphine St, New Orleans, LA 70112

Property Features

There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2064 square feet (192 square meters). A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 3.5-star New Orleans hotel is smoke free.

  • 171 guestrooms or units
  • 5 levels
  • 2064 sq ft of conference space
  • 192 sq m of conference space
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.7 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel offers 171 accommodations with safes and coffee/tea makers. Premium cable television is provided. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Cafe Bienville - Onsite coffee shop.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • FRENCH QUARTER-CHATEAU LEMOYNE
  • FRENCH QUARTER-CHATEAU LEMOYNE Holiday Inn
  • Holiday Inn FRENCH QUARTER-CHATEAU
  • Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE
  • Holiday Inn LEMOYNE
  • Holiday Inn QUARTER-CHATEAU LEMOYNE
  • Holiday Inn QUARTER-CHATEAU LEMOYNE Hotel
  • Holiday Inn QUARTER-CHATEAU LEMOYNE Hotel FRENCH
  • Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE Hotel New Orleans
  • Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE Hotel
  • Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE New Orleans

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.