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4.7 out of 5

"The hotel should consider getting better pillows and also more options at the vending machine. During arrival, on 3/30/2021 at 11:30ish am the manager ... " More

By a verified traveler on Sat 03 Apr 2021

Hotel Description

4-star romantic hotel near Canal Street

City center retreat

A stay at this French Quarter hotel places you steps from Canal Street and a 5-minute walk from Bourbon Street. Royal Street and Harrah's New Orleans Casino are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a health club. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a poolside bar on site, and a 24-hour front desk and laundry facilities are also provided.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 254 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include iPod docks, 24-hour room service, and premium bedding.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$144* Per night/room Apr 14 - Apr 15

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Courtyard

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Petite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt Centric French Quarter ratings based on 20 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Centric French Quarter

Everyone (10) Couples (4) Family (4)
5 out of 5
The hotel should consider getting better pillows and also more options at the vending machine. During arrival, on 3/30/2021 at 11:30ish am the manager went above and beyond. Thank you for allowing us to have an even better vacation

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 4, 2021 by Andrew - Assistant Front Desk Manager

Thank you for staying with us and for taking the time to leave a review. We are glad to see that you enjoyed your stay, and we hope to see you next time you are in New Orleans.

5 out of 5

Posted by on Mar 28, 2021

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3 out of 5
I checked in a couple hours early Was told I’d be food charge $50 and I was for that. Because the room needed to be cleaned and ready by housekeeping.The room was not clean as it should have been. As a matter of fact it was as if it wasn’t really cleaned it was dusty dirty, the bathroom was not cleaned, the carpet was not vacuumed. I should have my $50 back or a complementary nights day. I would like management to reach out to me please. Thank you

Posted by , from PA on Sep 18, 2020

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Comment from Hotel Management

Sep 19, 2020 by Andrew

Thank you for choosing to stay with us and for taking the time to fill out a review. I am very sorry that we were unable to meet your expectations during your stay. Unfortunately, Expedia reviews do not give us any contact information and we are unable to reach out to you. If you could please reach out to me, my email is Andrew.Porter@hyatt.com, I would be very happy to talk to you about your experience at our hotel.

5 out of 5

Posted by on Jun 28, 2020

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Comment from Hotel Management

Jul 2, 2020 by Andrew

Thank you for staying with us and for leaving a review. We hope you will consider staying with us again next time you are in New Orleans.

5 out of 5
Balcony room was great. Location and staff were on point.

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 5, 2019 by Andrew

Thank you for staying with us and for taking the time to leave us a review. We are glad you enjoyed our location and team members. We hope you will stay with us again next time you are in New Orleans.

5 out of 5
This was my fourth time back this hotel , thats how much i love them. They are warm and friendly. The workers was very polite and helpful. Very eager to help. People often speak to each other even if they didnt know each other . That was refreshing.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 15, 2019 by Andrew

Thank you for choosing to come back and leaving such a great review! We greatly appreciate your kind words, and we look forward to seeing you again.

3 out of 5
La ubicación del hotel es perfecta si se desea estar en la calle bourbon sin embargo es ruidosa en las noches y la limpieza de las cortinas y el tapete no es muy agradable

Posted by on Sep 16, 2019

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5 out of 5

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 20, 2019 by Andrew

Thank you for choosing to stay with us and for taking the time to leave a review. We are glad that you enjoyed everything the hotel has to offer, and we hope to see you next time you are in New Orleans!

5 out of 5
It was very clean and nice. The pool and outside bar were wonderful as well!

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 22, 2019 by Andrew

Thank you very much for choosing to stay with us, we appreciate you taking the time to leave us a review. Thank you for letting us know that you enjoyed your stay, especially our pool bar and pool. We hope to see you next time you are in New Orleans.

5 out of 5
Perfect location, close to everything including Bourbon and Canal Street. It was also nice to have food choices inside the hotel.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 6, 2019 by Andrew

Thank you very much for your review, we appreciate your feedback. I'm glad that you enjoyed your stay with us! We hope you will come back next time you are in New Orleans.

About the Hyatt Centric French Quarter

Location 800 Iberville Street, New Orleans, LA 70112

Property Features

Hyatt Centric French Quarter offers its guests an outdoor pool and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 10660 square feet (990 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Centric French Quarter. For a fee, parking is available. This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 254 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 10660 sq ft of conference space
  • 990 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (2.1 km / 1.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Centric French Quarter offers 254 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends.

Redfish Grill - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Powdered Sugar - This café serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 16.50 per person (approximately)
  • Valet parking fee: USD 42 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • French Quarter Hyatt
  • Hyatt Centric French Quarter Hotel
  • Hyatt Hotel French Quarter
  • Hyatt French Quarter Hotel
  • Hyatt French Quarter New Orleans Hotel
  • Hyatt Centric French Quarter Hotel
  • Hyatt Centric French Quarter New Orleans
  • Hyatt Centric French Quarter Hotel New Orleans

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.