In historical district
Within a 15-minute walk of the hotel, you'll find Magazine Street and National World War II Museum. Ernest N. Morial Convention Center and Julia Street Cruise Terminal are also within 2 miles (3 km).
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and conveniences like a terrace and laundry facilities.
Free WiFi, flat-screen TVs
In addition to flat-screen TVs with cable channels, the 130 guestrooms offer free WiFi and room service. Free newspapers, free local calls, and hair dryers are also available.
Feb 6, 2020 by Trase Ammons - General Manager
Dear Guest, Our team is typically commended for there work and service, but it appears we have dropped the ball during your stay. Thank you for sharing your feedback with me and I promise to address your concerns with our team. We are committed to your satisfaction, and I hope you will give us another opportunity on your next trip to New Orleans.
Dec 2, 2019 by Charielle
Hi, we truly apologize for falling short of expectations, I am completely embarrassed with the points you mentioned above we are currently making changes and improvements and rest assured I will make sure I follow up regarding to what was mentioned above. We are working towards improvements daily. We assure you a better experience if you decide to return.
Nov 26, 2019 by Charielle
Thank you very much for your feedback. While planning your next trip to NOLA, please come back and see us!
Nov 7, 2019 by Trase Ammons - General Manager
Dear Guest, Thank you for sharing your feedback. Our historic property has 3 beautiful courtyards with 7 buildings perfect for relaxing. I am sorry you found the layout confusing, I hope our property map was helpful. I hope you will give us another chance on your next trip to New Orleans.
Nov 7, 2019 by Trase Ammons - General Manager
Thank you for a great review!
Oct 14, 2019 by Trase Ammons
Dear Anonymous Guest, Thank you for leaving us a rating. Please feel free to share the details of your feedback to let us know where we can improve our services.
Oct 7, 2019 by Charielle
Sep 20, 2019 by Trase Ammons - GM
Thank you for leaving us a great review. We all hope to see you back soon for another amazing trip to the Big Easy!
Sep 14, 2019 by Charielle
It's great to know you enjoyed your stay. We are happy to hear that our staff took great care of you. Please come back and see us.
Jun 21, 2019 by Charielle
Thank you so much for the feedback. We are looking into the mattress height concerns and hope to have a fix soon. We hope to have you back for your next visit to New Orleans!
Maison Saint Charles by Hotel RL offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Maison Saint Charles by Hotel RL. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star New Orleans hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)
Maison Saint Charles by Hotel RL offers 130 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
For a fee, guests can enjoy to-go breakfast on weekdays from 8:00 AM to 10:00 AM and on weekends from 9:00 AM to 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open during the following times:
This property's front desk is open during the following times:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.