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4.7 out of 5

"The staff here was very friendly and helpful. We very much enjoyed our stay here. Would definitely stay here again. " More

By a verified traveler on Tue 22 Jun 2021

Hotel Description

3.5-star hotel near University Medical Center New Orleans

City center stay

Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find University Medical Center New Orleans and Joy Theater. Saenger Theatre and LSU Health Sciences Center are also within half a mile (1 km).

Renovated in 2017

The hotel's 24-hour fitness center, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a terrace, and express check-in are also offered.

Free WiFi, kitchenettes

The 74 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and LED TVs with digital channels. Other amenities include pillowtop beds, sofa beds, and sitting areas.

Studio, 1 King Bed, Non Smoking, No View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$94* Per night/room Aug 9 - Aug 10

Panoramic Room, 1 Queen Bed, Non Smoking, View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

SpringHill Suites by Marriott New Orleans Downtown/Canal Street ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott New Orleans Downtown/Canal Street

Everyone (4) Couples (1) Family (7)
5 out of 5
The staff here was very friendly and helpful. We very much enjoyed our stay here. Would definitely stay here again.

Posted by on Jun 22, 2021

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5 out of 5

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 29, 2021 by D. Hogan

Thank You For Staying With Us. Please Consider Us Again On Your Next Visit To New Orleans!

5 out of 5

Posted by on Mar 29, 2021

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Comment from Hotel Management

Apr 8, 2021 by D. Hogan

Thank You For Staying With Us. Please Consider Us Again On Your Next Visit To New Orleans!

4 out of 5
Nice hotel unfortunately dampened by Covid-19. Most facilities were closed like exercise room and the breakfast area.

Posted by , from Texas on Jul 24, 2020

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Comment from Hotel Management

Jul 24, 2020 by Scott

Thank you for the feedback. We are sorry that we could not accommodate with services as usual, however, we hope to see you again in the near future, when things are back to normal. Thank you for staying with us!

4 out of 5
All good - we arrived at 430PM and told our room wasn't ready. Explained we were going to a concert in an hour and couldn't wait for our room. Hotel supervisor came and found a room for us. That was great! Also hotel parking not clear. We parked across the street which was fine, but paid a little more.

Posted by on Feb 23, 2020

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Comment from Hotel Management

Mar 5, 2020 by Dee

Thank you for you feedback and for choosing to stay with us.

3 out of 5
The rooms were very clean and the air conditioning worked well.

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 18, 2019 by Scott

Thank you for your feedback. We appreciate your business and hope to be able to serve you again in the future.

5 out of 5
Total from service and people was excelent. Thank you . I like to much

Posted by on May 31, 2019

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Comment from Hotel Management

Jun 19, 2019 by Dee

Thank you for staying here with us. We greatly appreciate the feedback.

5 out of 5
It is a newer location and property so everything was new and nice but what really made the difference was the Fantastic customer service how helpful everybody was and they also take some extra security measures for a Downtown hotel that I found comforting

Posted by on May 1, 2019

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Comment from Hotel Management

May 4, 2019 by SHS

Thank you for your feedback. It was much appreciated. We pride ourselves on our excellent customer service skills. We hope that you come back and visit us again.

5 out of 5
Property was accessible to major attractions. Amenities were good. Overall experience was great.

Posted by on Apr 25, 2019

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Comment from Hotel Management

May 4, 2019 by SHS

Thank you for your feedback. It was much appreciated. We pride ourselves on our excellent customer service skills. We hope that you come back and visit us again.

5 out of 5
Loved the roof top bar and view! Breakfast was good!

Posted by on Feb 23, 2019

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Comment from Hotel Management

Feb 23, 2019 by DBruce

Thank you for choosing to stay with us at the Springhill Suites. We are happy that you enjoyed our rooftop bar and our breakfast! We hope that you choose to stay with us again whenever you in the city of New Orleans.

About the SpringHill Suites by Marriott New Orleans Downtown/Canal Street

Location 1600 Canal Street, New Orleans, LA 70112

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly SpringHill Suites by Marriott New Orleans Downtown/Canal Street. Parking is available for a fee. You'll have access to the health club at a partner property. A complete renovation of SpringHill Suites by Marriott New Orleans Downtown/Canal Street was completed in October 2017. This 3.5-star New Orleans hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Built in 2017
  • Terrace on the roof
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (19.9 km / 12.4 mi)
  • Train station: New Orleans Union Passenger Terminal (1.7 km / 1.1 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

SpringHill Suites by Marriott New Orleans Downtown/Canal Street offers 74 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • LED television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Lobby Lounge - This lobby lounge specializes in local cuisine and serves light fare only. Happy hour is offered.

Vue, an ELEVATED rooftop - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 10
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SpringHill Suites Marriott Downtown/Canal Street Hotel
  • SpringHill Suites Marriott New Orleans Downtown/Canal Street
  • SpringHill Suites Marriott Downtown/Canal Street
  • SpringHill Suites Marriott Downtown/Canal Street Hotel
  • SpringHill Suites Marriott New Orleans Downtown/Canal Street
  • SpringHill Suites Marriott Downtown/Canal Street Hotel
  • SpringHill Suites Marriott New Orleans Downtown/Canal Street
  • SpringHill Suites Marriott Downtown/Canal Street

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.