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5.0 out of 5

"Restaurant was INCREDIBLE. We were not expecting much since it is inside a hotel but it blew us away! Delicious! Staff at hotel go above and beyond to ... " More

By a verified traveler on Sun 15 Dec 2019

Hotel Description

4-star hotel near Canal Street

In New Orleans

A stay at this Central Business District hotel places you steps from Audubon Insectarium and a 5-minute walk from Canal Street. Bourbon Street and Audubon Aquarium of the Americas are also within half a mile (1 km).

Renovated in 2018

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

IPod docks, flat-screen TVs

The 196 guestrooms feature thoughtful touches like bathrobes and slippers, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with first-run movies, and other amenities include iPod docks and room service.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$148* Per night/room Jun 18 - Jun 19

Suite, 1 Bedroom (Magazine Street View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed with Sofa bed (Magazine View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed (Publishers)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Eliza Jane, the Unbound Collection by Hyatt ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Eliza Jane, the Unbound Collection by Hyatt

Everyone (2) Couples (1)
5 out of 5
Restaurant was INCREDIBLE. We were not expecting much since it is inside a hotel but it blew us away! Delicious! Staff at hotel go above and beyond to help guests. Rooms are clean and nice.

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 18, 2019 by charles

Thank you for your comments we look forward to your next visit.

5 out of 5
Very nice hotel! The public space including the bar is very spacious and beautifully decorated. There is only two things I can say negative...our room wasn't cleaned even though we were gone all day and there is construction next door (which we can't blame progress!) Now the great things...the place is spotless, the staff is super friendly and accommodating and the location lends itself to pretty much everything. Yes, there is a lot of walking, but it's New Orleans and should be expected. The room was interesting in it's layout, but with three kids we were comfortable. The beds are super comfy and the sofa bed was brand new ...literally. Overall it is a very nice boutique hotel and we would definitely return.

Posted by , from TX on Apr 10, 2018

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Comment from Hotel Management

Apr 10, 2018 by Daniel Leavitt, Guest Services Manager

Thank you for your review. We are pleased that you enjoyed your stay overall. We are working feverishly to complete our courtyard and restaurant and apologize that your room was not serviced during your stay.

5 out of 5

Great location

This hotel was perfect! It was a great hotel with lots of New Orleans character. The location was perfect, short walking distance from the French quarter, but far enough away for peace and quiet. I would highly recommend staying here! The concierge was always very helpful giving us tips for our trip!

Posted by on Jun 21, 2016

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Comment from Hotel Management

Jun 27, 2016 by Mike Larose-GM

Thank you for sharing your review with us! Our location can't be beat for anyone looking to have a true New Orleans experience. It's always nice having a comfortable place to return to after exploring the City! We can't wait to welcome you back again.

About the The Eliza Jane, the Unbound Collection by Hyatt

Location 315 Magazine St, New Orleans, LA 70130

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1729 square feet (161 square meters). A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly The Eliza Jane, the Unbound Collection by Hyatt. Parking is available for a fee. A complete renovation of The Eliza Jane, the Unbound Collection by Hyatt was completed in April 2018. This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 1729 sq ft of conference space
  • 161 sq m of conference space
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (24.4 km / 15.1 mi)
  • Train station: New Orleans Union Passenger Terminal (1.6 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Eliza Jane, the Unbound Collection by Hyatt offers 196 accommodations with iPod docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. 55-inch flat-screen televisions come with first-run movies and pay movies. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:00 AM.

Couvant - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner.

The Press Room - Onsite cocktail bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22.99 for adults and USD 12.99 for children (approximately)
  • Valet parking fee: USD 38 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlson French Quarter
  • Country Carlson New Orleans French Quarter
  • Country Inn Carlson New Orleans French Quarter
  • Inn Carlson French Quarter
  • Country Inn Carlson French Quarter
  • Country Carlson French Quarter
  • Eliza Jane Hotel New Orleans
  • Eliza Jane Hotel
  • Eliza Jane New Orleans
  • Eliza Jane Unbound Collection Hyatt Hotel New Orleans
  • Eliza Jane Unbound Collection Hyatt New Orleans
  • iza Jane Unbound Collection H
  • The Eliza Jane, the Unbound Collection by Hyatt Hotel
  • The Eliza Jane, the Unbound Collection by Hyatt New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.