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The Pontchartrain Hotel

4.0 star property
4-star hotel near Magazine Street, connected to a rail/subway station

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The Pontchartrain Hotel

Photo gallery for The Pontchartrain Hotel

Property entrance
View from property
Room, 1 King Bed (Clio) | Minibar, in-room safe, desk, laptop workspace
3 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby

Overview of The Pontchartrain Hotel

Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
2031 St. Charles Avenue, New Orleans, LA, 70130
  • Popular LocationJack Rose1 min walk
  • Popular LocationSt Charles at 1st St Stop5 min walk
  • Popular LocationMagazine Street7 min walk
  • Popular LocationNational World War II Museum16 min walk

Room options

View all photos for Room, 1 King Bed (Clio)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Clio)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Euterpe)

Deluxe Room, 2 Queen Beds (Euterpe) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds (Euterpe)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Erato)

Room, 2 Double Beds (Erato) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Erato)

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite (Thalia)

Family Suite (Thalia) | Minibar, in-room safe, desk, laptop workspace

Family Suite (Thalia)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed (Calliope)

Suite, 1 King Bed (Calliope) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Calliope)

  • 534 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Polyhymnia)

Minibar, in-room safe, desk, laptop workspace

Suite (Polyhymnia)

  • Sleeps 4
  • 2 Double Beds

View all photos for City Room, City View

City Room, City View | Minibar, in-room safe, desk, laptop workspace

City Room, City View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)
Virgin Hotels New Orleans
Pool
Pet friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (764)
The price is $488
per night
$599 total
includes taxes & fees
May 2 - May 3
Virgin Hotels New Orleans

About the neighborhood

New Orleans

Central New Orleans getaway .With a stay at this Lower Garden District hotel, you'll be within half a mile (1 km) of Magazine Street and 2 miles (3 km) of National World War II Museum. Ernest N. Morial Convention Center and Port of New Orleans are also within 2 miles (3 km).

What's nearby

  • National World War II Museum - 16 min walk
  • Ernest N. Morial Convention Center - 3 min drive
  • Port of New Orleans - 3 min drive
  • Caesars Superdome - 3 min drive
  • Caesars New Orleans Casino - 4 min drive

Getting around

  • St. Charles at Josephine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 20 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Hot Tin - 1 min walk
  • Igor's Bar And Grill - 1 min walk
  • Houston's Restaurant - 4 min walk
  • Burger King - 6 min walk
  • Juan's Flying Burrito - 9 min walk

About this property

The Pontchartrain Hotel

4-star hotel near Magazine Street, connected to a rail/subway station
There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 2 meeting rooms.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly The Pontchartrain Hotel. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1927
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Coffee shop
The Pontchartrain Hotel offers 106 accommodations with minibars and safes. This New Orleans hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55.69 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–1:00 PM for a fee: USD 25 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 per person
  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pontchartrain Hotel New Orleans
Pontchartrain Hotel
Pontchartrain New Orleans
Pontchartrain
The Pontchartrain
The Pontchartrain Hotel Hotel
The Pontchartrain Hotel New Orleans
The Pontchartrain Hotel Hotel New Orleans

Frequently asked questions

How close is The Pontchartrain Hotel to the airport?

The Pontchartrain Hotel is 13.4 mi (20-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at The Pontchartrain Hotel?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at The Pontchartrain Hotel on May 6, 2024 start from $161.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Pontchartrain Hotel have an airport shuttle?

Airport shuttle services are not available at The Pontchartrain Hotel.

Does The Pontchartrain Hotel offer free breakfast?

Free breakfast isn’t provided at The Pontchartrain Hotel, but cooked-to-order breakfast is offered for a fee of USD 25 per person. It's available every day from 7 AM to 1:00 PM.

Is there a casino at The Pontchartrain Hotel?

No, there is no casino at this hotel, but Caesars New Orleans Casino (4-min drive) and Fair Grounds Race Course (8-min drive) are nearby.

What time is check-in at The Pontchartrain Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Pontchartrain Hotel?

Free parking is not available at this hotel. Valet parking is available for USD 55.69 per day.

Does The Pontchartrain Hotel have a pool?

The Pontchartrain Hotel does not have a pool.

Does The Pontchartrain Hotel have a restaurant?

There are 3 onsite restaurants, offering options like American cuisine, brunch, and light fare.

Does The Pontchartrain Hotel have a spa?

There are no spa services available at this hotel.

How close is The Pontchartrain Hotel to downtown New Orleans?

The Pontchartrain Hotel is 1.2 mi away from New Orleans.

The Pontchartrain Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1000 reviews" "
Rating 8 - Good. 190 out of 1000 reviews" "
Rating 6 - Okay. 47 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

JOHN, Columbia

Liked: Cleanliness, staff & service
I strongly believe repeat guests should be recognized with WELCOME BACK. If you decide to give a guest a handicapped room (that they didn’t ask for), at least let them know that when you hand them the key, and ask if that’s okay. Parking here sucks. Had a great meal and drinks in Bayou Bar.
Stayed 1 night in Mar 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly wouldn't stay anywhere else. Friendly staff, everything you need is on the property. Great bar, great cafe, great restaurant, excellent second bar with rooftop view of whole city. Within walking distance of magazine street in the gorgeous Garden District, packed with shops and restaurants. The street car is just outside to take you to the French Quarter or you can Uber for under $10. You get that old New Orleans feeling with some modern amenities. Highly recommended

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a gorgeous view.
Stayed 1 night in Jan 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Jannah, Baton Rouge

Traveled with group
Liked: Cleanliness, staff & service, amenities
Loved the convenience of The Pontchartrain and the restaurants, rooftop bar and breakfast/coffee shop. However, for the price, I did not find it to be worth the amount spent. Rooms could use some updating, especially carpet in rooms and hallways and only one of the two elevators was working with staff stating it could take months before it is repaired. Customer service was excellent and food/drinks were delicious I was just not overly pleased with the quality of the room for the rate charged.
Stayed 1 night in Jan 2024

8/10 Good

Breshena

Stayed 3 nights in Jan 2024

10/10 Excellent

Lauren

Stayed 3 nights in Jan 2024

6/10 Okay

Lily

Traveled with partner
Disliked: Amenities, property conditions & facilities
The staff was nice and the hotel definitely had that New Orleans feels to it but just not what I was expecting. Definitely do NOT bring a car unless you want to pay an extra $50 a day for parking and there was another $20 a day charge for amenities that Expedia didn’t mention. I just don’t think it was worth it for what we paid.
Stayed 4 nights in Jan 2024

6/10 Okay

Peter

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The Pontchartrain tries hard to be be hip, but it desperately needs a renovation.Soiled and torn carpeting,broken closet doors and tired decor need a refresh.
Stayed 2 nights in Jan 2024

8/10 Good

Olga

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this hotel.
Stayed 2 nights in Jan 2024