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Truss Hotel Times Square

4-star property
515 Ninth Avenue, New York, NY 1-855-201-7819
4.5 out of 5
Wonderful!
See all 15 travelocity Reviews

"Great location if you're Broadway bound. Staff friendly and helpful. Awesome rooftop terrace! I will definitely stay again. " More

By a verified traveler on Mon 19 Feb 2024

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Hotel Description

4-star hotel near Times Square

Heart of New York

Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Empire State Building and Rockefeller Center are also within 2 miles (3 km).

24-hour fitness, terrace

This hotel features a 24-hour gym and a rooftop terrace. WiFi in public areas is free. A business center, a terrace, and a garden are also on offer.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144* Per night/room Apr 28 - Apr 29

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Truss Hotel Times Square ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Truss Hotel Times Square

Everyone (6) Couples (2) Family (7)
5 out of 5
Spacious clean room

Posted by on Mar 13, 2024

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Comment from Hotel Management

Mar 14, 2024 by Customer Service

Lyndsay, thank you for your positive review. It's wonderful to hear your appreciation of the ample and spotless room at Truss Hotel Times Square. We eagerly anticipate your next visit.

5 out of 5
Great location if you're Broadway bound. Staff friendly and helpful. Awesome rooftop terrace! I will definitely stay again.

Posted by , from LAS CRUCES on Feb 19, 2024

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Comment from Hotel Management

Feb 19, 2024 by Customer Service

Kim, it's wonderful to hear that you enjoyed your stay at Truss Hotel Times Square. We're thrilled that our prime location suited your needs for Broadway and that our team members provided friendly and helpful service. We're glad you found our rooftop terrace to be awesome. We are eagerly awaiting your next visit. Thank you for choosing us!

2 out of 5

Posted by on Feb 3, 2024

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Comment from Hotel Management

Feb 5, 2024 by Customer Service

We appreciate the feedback, Jibum.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

1 out of 5
There was a loud ratchet and slamming sound that was coming from within the building, it must have been some sort of equipment within the building. The noise occurred nonstop every 5 minutes all night. Front desk was no help in trying to resolve the issue.

Posted by , from OGDEN on Jan 3, 2024

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Comment from Hotel Management

Jan 13, 2024 by Customer Service

Jorge, we regret to hear of your recent experience with persistent noise issues and appreciate your patience regarding this matter. It's unfortunate that a solution wasn't immediately found for you. We're committed to providing an exceptional guest experience, and we'll reflect on your feedback as we strive to ensure all guests are comfortable. Please let us assure you that our team members are typically more than capable of assisting guests with issues they may encounter. We hope to have the opportunity to regain your trust on a future stay.

5 out of 5

Posted by on Dec 20, 2023

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Comment from Hotel Management

Dec 21, 2023 by Customer Service

Kyra, it's fantastic to hear that you had a top-tier experience at Truss Hotel Times Square. We tremendously appreciate your rating and we hope to welcome you back in the near future for another marvelous stay. Safe travels!

5 out of 5

Posted by on Sep 1, 2023

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Comment from Hotel Management

Sep 21, 2023 by Customer Service

Carlos, we're delighted you had a stellar experience at Truss Hotel Times Square! We truly appreciate your high rating and hope to welcome you back on your next visit to the area.

5 out of 5

Posted by on Aug 20, 2023

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Comment from Hotel Management

Sep 10, 2023 by Customer Service

Thank you for this excellent rating, Robert!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Truss Hotel Times Square! We'd love to host you again someday for yet another unforgettable visit.

5 out of 5
Services and beautiful terrace

Posted by on May 14, 2023

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Comment from Hotel Management

May 15, 2023 by Customer Service

Thank you for sharing your perfect rating with us, Gadisa!It's wonderful to see how much you appreciated your time at Truss Hotel Times Square! We want everyone to feel right at home at Truss Hotel Times Square. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

5 out of 5
Beautiful property, perfect location for us, would definitely stay again

Posted by on Apr 9, 2023

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Comment from Hotel Management

Apr 10, 2023 by Customer Service

Thank you for leaving us this fabulous review, Karen!We're so glad you had such an enjoyable time with us at Truss Hotel Times Square! We care deeply about the comfort and satisfaction of our guests so it's wonderful you appreciated our central location. We love seeing our guests take advantage of our proximity to so many excellent attractions.We look forward to hosting you again for yet another unforgettable stay!

5 out of 5
Great stay!

Posted by on Mar 22, 2023

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Comment from Hotel Management

Mar 23, 2023 by Customer Service

Thank you for the 5 out of 5 rating, Jonathan!We're thrilled to see how much you enjoyed staying at Truss Hotel Times Square. We look forward to hosting you again in the near future! Thank you again for sharing.

About the Truss Hotel Times Square

Location 515 Ninth Avenue, New York, NY 10018

Property Features

Public spaces have free WiFi. You'll find a business center on site. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at Truss Hotel Times Square . This 4-star New York hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Penn Station (1.3 km / 0.8 mi)
  • Metro station: 42 St. - Port Authority Bus Terminal Station (0.4 km / 0.2 mi)

Room Amenities

Truss Hotel Times Square offers 86 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Pet Policy

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Truss
  • Cassa Times Square Hotel
  • Truss Times Square New York
  • Truss Hotel Times Square Hotel
  • Truss Hotel Times Square New York
  • Truss Hotel Times Square Hotel New York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.