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Citadines Connect Fifth Avenue New York

3.5 star property
3.5-star hotel near 5th Avenue

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Citadines Connect Fifth Avenue New York

Photo gallery for Citadines Connect Fifth Avenue New York

Property entrance
Shopping mall
Exterior
Hypo-allergenic bedding, down comforters, in-room safe
Shopping mall

Overview of Citadines Connect Fifth Avenue New York

Reviews
8.0

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the neighborhood

Map
15 West 45th Street, New York, NY, 10036
  • Popular LocationRockefeller Center5 min walk
  • Popular LocationTimes Square6 min walk
  • Popular LocationGrand Central Terminal7 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)52 min drive

Room options

Premier Room, 1 King Bed, Accessible

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Room with Two Double Beds

  • 185 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Rockefeller Center. Bryant Park and Times Square are also within half a mile (1 km).

What's nearby

  • Rockefeller Center - 5 min walk
  • Bryant Park - 6 min walk
  • Broadway - 6 min walk
  • Times Square - 6 min walk
  • Grand Central Terminal - 7 min walk

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive

Restaurants

  • Tommy Bahama Restaurant | Bar | Store New York - 1 min walk
  • Valerie - 1 min walk
  • Mitr Thai - 3 min walk
  • Matto Espresso - 2 min walk
  • Harvard Club of New York City - 4 min walk

About this property

Citadines Connect Fifth Avenue New York

3.5-star hotel near 5th Avenue
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Citadines Connect Fifth Avenue New York.

This 3.5-star New York hotel is smoke free.

  • 124 guestrooms or units
  • 22 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
Citadines Connect Fifth Avenue New York offers 124 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:00 AM

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (32 inches high)
  • Hand-held showerhead
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.25 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

How close is Citadines Connect Fifth Avenue New York to the airport?

Citadines Connect Fifth Avenue New York is 2.3 mi (13-min drive) away from the New York, NY (NYS-Skyports Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Citadines Connect Fifth Avenue New York?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on Apr 28, 2024 start from $143.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citadines Connect Fifth Avenue New York have an airport shuttle?

Airport shuttle services are not available at Citadines Connect Fifth Avenue New York.

Does Citadines Connect Fifth Avenue New York offer free breakfast?

Citadines Connect Fifth Avenue New York offers free on-the-go breakfast every day from 6:30 AM to 9:00 AM.

Is there a casino at Citadines Connect Fifth Avenue New York?

No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby.

What time is check-in at Citadines Connect Fifth Avenue New York?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in.

Is there free parking at Citadines Connect Fifth Avenue New York?

Free parking is not available at this hotel.

Does Citadines Connect Fifth Avenue New York have a pool?

Citadines Connect Fifth Avenue New York does not have a pool.

Does Citadines Connect Fifth Avenue New York have a spa?

There are no spa services available at this hotel.

How close is Citadines Connect Fifth Avenue New York to downtown New York?

Citadines Connect Fifth Avenue New York is 3.3 mi away from New York.

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 428 out of 1013 reviews" "
Rating 8 - Good. 304 out of 1013 reviews" "
Rating 6 - Okay. 142 out of 1013 reviews" "
Rating 4 - Poor. 70 out of 1013 reviews" "
Rating 2 - Terrible. 69 out of 1013 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Kelsey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good we enjoyed
Stayed 1 night in Jan 2024

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Citadines Connect was fabulous. Our room was clean, the front desk staff were very friendly and helpful, and the grab and go breakfast was just enough to get us started for the day. The room was on the small side but we didn’t care about that because we were on the go most of the time. The price was very good for the weekend we were there and its location was perfect for what we wanted to do.
Stayed 2 nights in Jan 2024

2/10 Terrible

Eyglo

Disliked: Staff & service, property conditions & facilities
Very sad!
My girlfriend forgot a ring in the room and she remembered exactly where she placed it, few minutes after we checked out we contacted the hotel and told them about it. They said they were going to look for it and call us back but they never did. We came by few hours later to pick up the ring but it was gone and they had not rented out the room yet so it was the hotel staff that took the ring. Very sad and bad experience.
Stayed 1 night in Jan 2024

2/10 Terrible

Sincere

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a mess. I checked out 20 minutes after it got there. The room was disgusting and the staff never check us out. We didn’t get a check out receipt. So I’m having to dispute this transaction. I would rate them lower than than a 1.
Stayed 3 nights in Jan 2024

10/10 Excellent

meghan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All staff I spoke to were great. Small rooms and lobby area, but we were not there to veg out….
Stayed 2 nights in Jan 2024

8/10 Good

Coco

Traveled with family
Liked: Staff & service, property conditions & facilities
The fridge I requested, was pulled out of the hallway . Although cleaned it was dented/scratched and raggedy.
Stayed 1 night in Jan 2024

4/10 Poor

Samantha

Traveled with partner
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Orlando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024