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DoubleTree by Hilton Metropolitan - New York City

4-star property
569 Lexington Ave, New York, NY 1-855-201-7819

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3.9 out of 5
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See all 325 Travelocity Reviews

"We enjoy the stay in the hotel very much and will recommand it to our Friends. Nice Greetings. " More

By a verified traveler on Tue 15 May 2018

Points Of Interest

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Hotel Description

4-star Art Deco hotel near 5th Avenue

City center stay

Within a 10-minute walk of this Midtown hotel, you'll find 5th Avenue and St. Patrick's Cathedral. Chrysler Building and Rockefeller Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 12 conference rooms, business center, and valet parking. WiFi in public areas is free.

WiFi, cable TV

The 764 guestrooms boast modern comforts like TVs with cable channels, WiFi, and wired Internet. Premium bedding, free newspapers, and hair dryers are also available.

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$105* Per night/room Jan 3 - Jan 4

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Metropolitan - New York City ratings based on 325 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Metropolitan - New York City

Everyone (35) Couples (3) Business (1) Family (5)
5 out of 5

Posted by on Dec 9, 2019

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5 out of 5
Convenient location. Needsbetter transportation to/from Newark Airport.

Posted by on Dec 7, 2019

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3 out of 5
Location was good. doorman, bellmen were great. Check- in was awful - long wait, no HH express line. Room was small and loud (compressors in backside of building). Room was HOT with no way to cool it below 73 except opening the window (louder). Forieign substance (feces?) around toilet. Trash can/recycling not emptied during stay. bathroom tired and shabby. one bed missing top sheet when we arrived. Hilton timeshare staff trying to get us to go to a presentation. I expect better out of a Hilton property and a Doubletree.

Posted by on Nov 13, 2019

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4 out of 5
The location was convenient. The room didn’t have a mini fridge and was small.

Posted by on Oct 23, 2019

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5 out of 5
Great location, right next to metro and Ess a Bagel (the best bagel place ever) friendly staff.

Posted by on Oct 21, 2019

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2 out of 5
No true to pictures given, outdated room, plumbing and conditioni

Posted by , from South Carolina on Aug 20, 2019

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5 out of 5
Location was very good. Clean. Lighting in rooms was not good. Very poor lighting. No fan in bathroom.

Posted by on Jul 7, 2019

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4 out of 5
The location was convenient and the staff was great

Posted by on Jun 3, 2019

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3 out of 5
The temperature and fan cannot be adjusted. That is too bad for such a decent hotel.

Posted by on May 21, 2019

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2 out of 5
This hotel needs to be renovated. The bathtub was very rusty, wish rust marks all over the tub. There was no heat, no room service, and no refrigerator in the room. I requested a refrigerator and I never received one. Also the water turned brown, which is very unhealthy.

Posted by on Apr 29, 2019

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About the DoubleTree by Hilton Metropolitan - New York City

Location 569 Lexington Ave, New York, NY 10022

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Metropolitan - New York City. Parking is available for a fee. This Art Deco New York hotel is smoke free.

  • 1 building
  • 764 guestrooms or units
  • 20 levels
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1961
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (11.1 km / 6.9 mi)
  • Train station: New York Grand Central Terminal Station (1.4 km / 0.9 mi)
  • Metro station: Lexington Av.-53 St. Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Metropolitan - New York City offers 764 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • HD television
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Met Bar - Onsite lobby lounge.

Met Grill - This restaurant specializes in American cuisine and serves breakfast only.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Weight limit: 60 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Self parking fee: USD 55 per night
  • Valet parking fee: USD 65 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • DoubleTree by Hilton Metropolitan - New York City Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.