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4.3 out of 5

"This is a small hotel with minimal staff but they go out of their way to make sure you are comfortable and have what you need. I had an early meeting ... " More

By a verified traveler on Thu 11 Jan 2018

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Hotel Description

4-star romantic hotel near 5th Avenue

City center stay

A stay at this Midtown hotel places you steps from Grand Central Terminal and a 5-minute walk from 5th Avenue. Bryant Park and Times Square are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the area shuttle, dry cleaning, and luggage storage.

Free WiFi, refrigerators

The 107 soundproofed guestrooms offer free WiFi and room service. LCD TVs come with cable channels, and other amenities include refrigerators and coffee/tea makers.

Luxury Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$176* Per night/room Oct 27 - Oct 28

Luxury Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Dylan Hotel NYC ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dylan Hotel NYC

Everyone (7) Couples (1)
4 out of 5

Posted by on Mar 10, 2021

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Comment from Hotel Management

Mar 29, 2021 by Matthew Dempsey / General Manager

Thank you for staying with us! We hope you had an excellent stay and will return.

5 out of 5

Staff is great!

This is a small hotel with minimal staff but they go out of their way to make sure you are comfortable and have what you need. I had an early meeting and needed coffee before room service was available. I went down to the front desk and they told me about a great coffee/breakfast cart down the block. I hadn't brought my coat with me and it was very cold out--but-- the woman at the front desk offered to get it for me and did! While I waited, I read one of the free copies of the NY Times that were made available in the lobby. Guys on the desk at night were great too! And the hotel is conveniently located in midtown.

Posted by on Jan 11, 2018

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2 out of 5

Great location, but fails cleanliness/comfort.

Pros: The location is the only reason to stay here.
Cons: Cleanliness and hot water.
Location: Hotel is in the heart of midtown: 1 block from Grand Central; 2 blocks from 5th Avenue and the Public Library. Lots to do and easy to get around.
First impression: the carpet has gum spots, furniture has scratches from use, mattress is a bit worn, sheets were clean, but the duvet (which was gross--yellow spots, etc) was simply tucked between two sheets--NOT in a cover. No soap dish for either the sink or the shower. Happy Face: GREAT location. Sad Face: COLD showers and only half the outlets worked. Third floor rooms are on conference level--READ early evenings will be loud with dinner guests and smell of food; mornings will reek of bacon. Conclusion: Hotel Dylan looks great on paper--located in midtown a mere block from Grand Central and just down 41st from a CVS, several restaurants, and 5th Avenue. The front desk staff were helpful, but they were restricted by limited availability maintenance on weekends. In short, you're best off staying somewhere else for the money you'll spend. While my wife and I would certainly take three cold showers to save a few hundred bucks, for what we paid we were angry. The room was clean enough--we didn't fear for bedbugs, etc, but significant improvement could be made.

Posted by , from Alexandria, Virginia on Dec 11, 2017

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Comment from Hotel Management

Jan 4, 2018 by Reservations

We have directly addressed this issue, and ensure that it wont happen again. We hope to host you again in the future! We sincerely apologize for the inconvenience

5 out of 5

Great Hotel Excellent Location!

Pros: Location, nice room & staff
Location: Great location for variety of dining options. Walking distance to the NYC Library, Grand Central Terminal, and Chrysler building.
The staff at the Dylan were very friendly and helpful. Our room was clean and the beds were comfortable. There was no street noise heard inside. We were happy to see that Grand Central Station was just around the corner which made it very easy to use the Subway. Would definitely stay here again.

Posted by on Jul 3, 2017

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Comment from Hotel Management

Jul 7, 2017 by rv

Good afternoon , we apologize for the inconvenience we will address this problem with the right department , we thank you for your rating and comments . Best Regards .

4 out of 5


Original reservation for 3 people. So room was small with king size bed. Luckily the third oerson couldn't make the trip or that room would've been very small. I m thinking that they probably changed our room when they found out there are two people. Overall, it was a good stay

Posted by on Mar 15, 2017

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5 out of 5
Great location, kind staff, so comfortable! Perfect spot to base your New York trip!

Posted by on Jan 10, 2017

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Comment from Hotel Management

Jan 22, 2017 by Brian

thank you for your review Hope to see you soon

4 out of 5

Excellent ubication

Pros: Location
Cons: Put two queens instead of a king
Location: The best location.
The best thing about this hotel is its location, it is only a few blocks from anything important that one wants to visit, and if not, two blocks away to Gran Central to take any subway or train. The rooms are small but clean and comfortable.

Posted by , from Miami on Dec 30, 2016

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Comment from Hotel Management

Jan 4, 2017 by Nelson (Front Desk)

Thank you for sharing your feedback regarding your stay!

5 out of 5

Very accommodating, friendly, incredible location!

The location couldn't have been better. Close to Grand central station, all the shops on 5th Ave and Bryant park. Multiple train stations were nearby. Great place and wouldn't definitely recommend.

Posted by , from chicago on Dec 12, 2016

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Comment from Hotel Management

Jan 8, 2017 by Brian U

Thanks for you review, Front Desk Team

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. WiFi and wired Internet are free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Dylan Hotel NYC. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 107 guestrooms or units
  • 16 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet


Valet parking (surcharge)


  • Train station: Grand Central - 42 St. Station (0.4 km / 0.2 mi)
  • Metro station: 5 Av Station (W. 42nd St.) (0.6 km / 0.4 mi)
  • Property shuttles: Area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Dylan Hotel NYC offers 107 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10:30 AM.

Dylan Hotel NYC has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Noise-free rooms not guaranteed
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 10
  • No gap period between guest stays


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 10.89 per accommodation, per night. This fee does not apply to children under 4 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 19.95 for adults and USD 9.50 for children (approximately)
  • Valet parking fee: USD 70 per day
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dylan Hotel NYC New York
  • Dylan Hotel New York
  • Dylan New York
  • Hotel Dylan
  • Dylan Hotel New York City
  • Dylan New York City
  • Dylan NYC New York
  • Dylan NYC
  • Dylan Hotel NYC Hotel
  • Dylan Hotel NYC New York
  • Dylan Hotel NYC Hotel New York

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.