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"I am pleased this place is centrally located close from Times square but most reasonably prized despite having 2 queen beds and very comfortable. Che ... " More

By a verified traveler on Sat 30 Jul 2022

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Hotel Description

3-star hotel near Times Square

Heart of New York

At this Manhattan hotel, you'll be well placed to visit Times Square and Broadway, both within a 5-minute walk. Rockefeller Center and 5th Avenue are also within half a mile (1 km).

Business services

A 24-hour gym, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the business center.

One Queen Bed, Non-Smoking, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$124* Per night/room Jan 2 - Jan 3

1 QUEEN BED NONSMOKING

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Evolution Rm

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Queen Deluxe

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Times Square ratings based on 39 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Times Square

Everyone (15) Couples (6) Family (15)
5 out of 5
Nothing specific.

Posted by on Nov 23, 2022

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4 out of 5
I am pleased this place is centrally located close from Times square but most reasonably prized despite having 2 queen beds and very comfortable. Check-in was easy, one of the receptionists' accent was so thick I couldn't understand, which was a bit troubling as check-in is when you need connection the most. Room was clean, had enough towels and necessities. Noise was not a problem here because we had a room farthest from the elevator. NO WATER!!! Water was shut off on the day we came here from 12 am-4 am. It didn't bother me as much as I managed to shower right before it stopped, but surprised about lack of water. Decent food but very expensive for the food restaurant right next door. No breakfast included and the security checks your room key when you enter hotel, which is the first time seeing such a thing.

Posted by on Jul 30, 2022

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Comment from Hotel Management

Aug 2, 2022 by Eva

We are very sorry to hear our employees had a thick accent. We will speak to the employees and make sure they speak more clearly. Thank you so much!

3 out of 5
Staff were friendly and pleasant, they should have noted there is very loud construction going on on the building. Also A/C does not work great.

Posted by on Jul 26, 2022

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4 out of 5
Great location. Convenient to Times Square and Hell's Kitchen. Room had a view of the river, if you looked carefully.

Posted by on Jun 27, 2022

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5 out of 5
Good hotel in good location. Priced right.

Posted by on Jun 19, 2022

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5 out of 5
We were early for check in but a room was available so that was nice! Staff was VERY nice and friendly and welcoming. Area is convenient to Times Square and all Broadway productions! Would definitely stay again!

Posted by on Jun 10, 2022

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5 out of 5
This hotel was clean, comfortable, in a great location, and priced well. I would stay here again in a heartbeat.

Posted by on May 23, 2022

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4 out of 5
Will not be staying here again. This was my place to stay, but it was not worth it. Granted, I did not stay long in the room because I was sight seeing all day, but the thought that the chair in the room was broken, the dresser was visually chipped and the wood exposed around it and the air unit rattled so much made my decision not to come back. The room was very clean and the beds very clean, but the actual furniture was in dire need of being replaced.

Posted by on May 9, 2022

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5 out of 5
Well situated, affordable

Posted by on Apr 27, 2022

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1 out of 5
If you want a Best Western type of hotel, then stay here. Staff is rude and not helpful. They did not reveal they are constructing around building so view is of scaffolding. Bathroom is basic. Drawers of dresser doesn't close. so they automatically open completely obstructing room space. Best part was arriving after 8 hours traveling to be told they gave my room away and had to put me in another hotel. Which disrupted my plans to have to hassle with luggage, checking in/out of hotels. They provided no remedy for their errors except $20 for a round trip taxi ride. I missed a prepaid planned tour due to having to hassle with checking out of hotel and taxi back to Hilton to check in and unpack. Definitely don't stay here, it's not worth the stress. I extremely disappointed with Hilton and will not stay at a hilton again. Stay at the Marriott. I haven't had any bad experiences with them.

Posted by on Mar 27, 2022

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About the Hilton Garden Inn Times Square

Location 790 Eighth Ave., New York, NY 10019

Property Features

There's a coffee shop/cafe on site. Public spaces have free WiFi. There's an onsite business center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Times Square. Parking is available for a fee. This 3-star New York hotel is smoke free.

  • 369 guestrooms or units
  • 13 levels
  • Built in 2005
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (2 km / 1.3 mi)
  • Metro station: 49th St. Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Times Square offers 369 accommodations with MP3 docking stations and laptop-compatible safes. 32-inch LCD televisions come with premium digital channels, video-game consoles, and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11:00 AM.

The Shop - Onsite café.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.00 and USD 12.00 per person (approximately)
  • Self parking fee: USD 60 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Times Square
  • Hilton Garden Inn Times Square
  • Times Square Hilton Garden Inn
  • Hilton Garden Inn Manhattan
  • Hilton Garden Inn New York
  • Hilton Garden Inn Times Square Hotel New York City
  • Hilton Garden Inn Times Square Hotel
  • Hilton Times Square New York
  • Hilton Garden Inn Times Square Hotel
  • Hilton Garden Inn Times Square New York
  • Hilton Garden Inn Times Square Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.