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Overview of Holiday Inn Express - New York City Chelsea

Photo gallery

Exterior
Balcony
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Gym
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular Location5th Avenue9 min walk
    Popular LocationMadison Square Garden10 min walk
    Popular LocationEmpire State Building12 min walk
    AirportNew York, NY (JFK-John F. Kennedy Intl.)41 min drive

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About this area

New York

Located in New York's Midtown neighborhood, Holiday Inn Express - New York City Chelsea is in the city center and near a metro station. The area's natural beauty can be seen at The High Line Park and Bryant Park, while Madame Tussauds Wax Museum and Central Park Zoo are popular area attractions. Consider St. James Theatre for a night out, and don't miss American Museum of Natural History, a top local attraction. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: 28 St. Station (7th Av.) is 3 minutes by foot and 34 St. - Penn Station is 7 minutes.
Popular Location

What's nearby

  • 5th Avenue - 9 min walk
  • Madison Square Garden - 10 min walk
  • Empire State Building - 12 min walk
  • Times Square - 15 min walk
  • Bryant Park - 16 min walk

Getting around

  • New York Penn Station - 4 min walk
  • 28 St. Station (7th Av.) - 3 min walk
  • AirportJohn F. Kennedy Intl. Airport (JFK) - 41 min drive

About this property

Holiday Inn Express - New York City Chelsea

This smoke-free hotel features a fitness center, a 24-hour business center, and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning. All 228 rooms offer free WiFi, pillowtop beds, and flat-screen TVs with cable channels. Room service, coffee makers, and free local calls are among the other amenities available to guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 55.00 per night

Food and drink

  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Dogs only
Up to 70 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 17.21 per accommodation, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 55.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)
4.1
Very Good
5 - Excellent
368
4 - Good
418
3 - Okay
131
2 - Poor
40
1 - Terrible
34

4.3/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, room comfort
NY parking is a handful. Hotel served its purpose.
The unit was good. In the center of NY. Room was clean. Parking is an issue as you have to find parking on your own. Overall, a good hotel.
Stayed 3 nights in Aug 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
Small room due to Covid-19 breakfast was not the best.
Stayed 2 nights in Aug 2020

3/5 Okay

Stayed 1 night in Jul 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Very sweet staff and room was very nice (small but nice) and the breakfast to go was a nice surprise
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

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