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In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Guest reviews

3.9 out of 5 Good
1,000 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Air Conditioning
Business Services
Parking Available
Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationTimes Square6 min walk
Popular LocationBroadway12 min walk
Popular LocationMadison Square Garden13 min walk
AirportNew York, NY (LGA-LaGuardia)30 min drive

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About this area

New York

Located in New York's Midtown neighborhood, Holiday Inn Express New York City Times Square is in the city center and near a metro station. Times Square and Empire State Building are notable landmarks, and travelers looking to shop may want to visit 5th Avenue. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: 34 St. - Penn Station is 8 minutes by foot and Times Sq. - 42 St. Station is 8 minutes.
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Popular Location

What's nearby

  • Times Square - 6 min walk
  • Bryant Park - 11 min walk
  • Broadway - 12 min walk
  • Madison Square Garden - 13 min walk
  • Empire State Building - 16 min walk

Getting around

  • New York Penn Station - 10 min walk
  • 34 St. - Penn Station - 8 min walk
  • AirportLaGuardia Airport (LGA) - 30 min drive

About this property

Holiday Inn Express New York City Times Square

This smoke-free hotel features a 24-hour business center, valet parking, and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 210 rooms offer free WiFi and free wired Internet, plus room service and TVs with cable channels. Other amenities available to guests include coffee makers, hair dryers, and safes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 70 per night

Food and drink

  • Free buffet breakfast available daily
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - May 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed

We should mention

Alcohol is not served at this property
3.9
Good
5 - Excellent
319
4 - Good
361
3 - Okay
138
2 - Poor
43
1 - Terrible
48

4.1/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Traveled with family and small children
Happy face iconLiked: Staff & service, property conditions & facilities
Customer service was great. But due to Covid there was no staff to tidy up the room and change sheets and provide clean towels . AC had a little of a burning smell to it when we lowered the temperature . I reserved 4 rooms . Two of the rooms had a bad odor so we asked for different rooms . The staff was nice enough to provide the rooms within minutes .
Stayed 3 nights in Jul 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best place
It was amazing I definitely would come back and refer them to everyone I know
Stayed 1 night in Jul 2020

1/5 Terrible

Happy face iconLiked: Amenities
Sad face IconDisliked: Cleanliness, property conditions & facilities
The bathroom was dirty I had a bad experience.. I didn’t enjoy my stay there. The lady had me switched the hotel
Stayed 1 night in Jul 2020

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place near time square and waking distance to lots of place’s the food was not good just fair one elevator working was not crowded so the one elevator
Stayed 5 nights in Mar 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fantastic! The rooms were clean. The staff was friendly. It was in a great location that was not a too far walk to the subway and Times Square. The elevator was the only negative thing. During “peak” times (like 9 am) you would have to wait a while to be able to get on it and the second elevator was out of order for most of the stay. But other than that, I would stay here again, just for the free breakfast alone! It was fantastic!
Stayed 4 nights in Mar 2020