Skip to main content
Beginning of main content
4.5 out of 5

"I like that it's near restaurants and shops. " More

By a verified traveler on Fri 01 Dec 2023

Enter dates to see availability

Hotel Description

4-star Beaux Arts hotel near Broadway

Heart of New York

At this Manhattan hotel, you'll be within a 5-minute walk of Broadway and Times Square. Also, Rockefeller Center is within half a mile (1 km) and Central Park is within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$169* Per night/room Mar 31 - Apr 1

Deluxe Superior Room with Views, 1 king bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Riu Plaza New York Times Square ratings based on 77 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Riu Plaza New York Times Square

Everyone (28) Couples (14) Family (23)
5 out of 5
Great!

Posted by , from Needham on Dec 26, 2023

Was this review helpful to you?
Comment from Hotel Management

Jan 10, 2024 by Riu Plaza New York Times Square Online Reputation

Dear Dasha,It is so nice to learn we are doing a good job and it is appreciated by our wonderful guests.And it is fantastic to learn you liked it.Looking forward to hosting you again soon, Dasha!Kindest Regards,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

5 out of 5
Outstanding

Posted by on Dec 6, 2023

Was this review helpful to you?
Comment from Hotel Management

Dec 14, 2023 by Online Reputation Manager

Dear Kennard,Thank you so much for your nice words and for the rating! We look forward to welcoming you back. With our best wishes we remain, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

1 out of 5
This is the first time I’ve had to write a review I was so upset. We booked through Expedia on Travelocity. When we check in we were told we were booked as 2 adults and 2 infants. I booked me 2 children with their ages on Expedia. At the check in desk I had to forward my confirmation email to their customer service email. Then when we came for breakfast we were told we only have 2 people down for breakfast. We had to hold up the line while they “talked to someone else”. After paying $875 for one night I feel like that was so uncalled for! Weather it is Expedia’s fault or the hotels fault I’m not sure m, but that was just really upsetting and I had to say something.

Posted by on Dec 2, 2023

Was this review helpful to you?
Comment from Hotel Management

Dec 5, 2023 by Online Reputation Manager

Dear Elizabeth,Thank you very much for choosing Riu and for sharing your feedback.We are saddened to find that you encountered the mentioned inconveniences and that this overshadowed your experience. We are committed to provide excellent services to our guests and to create a familiar atmosphere in which our customers must feel like if they were at home. Your comments will be forwarded to the responsible department for a proper follow up, in order to reassure to improve our guest’s service and we do hope that we will have the opportunity to welcome you back again for a true RIU experience!We remain with best wishes, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

5 out of 5
I like that it's near restaurants and shops.

Posted by on Dec 1, 2023

Was this review helpful to you?
Comment from Hotel Management

Dec 5, 2023 by Online Reputation Manager

Dear Theta,We appreciate this feedback! It is nice to know that you enjoyed your stay with us so much!We are looking forward to hosting you again soon.Greetings,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

5 out of 5

Posted by on Nov 25, 2023

Was this review helpful to you?
4 out of 5
Loved this hotel and the location.

Posted by on Nov 13, 2023

Was this review helpful to you?
Comment from Hotel Management

Nov 15, 2023 by Riu Plaza New York Times Square Online Reputation

Dear Linda,Thank you very much for your stupendous feedback.It was a pleasure to host you and it makes every effort worthwhile to read that you enjoyed your holiday. We wish you visit us again soon and we hope you have a wonderful day.Love you back, Linda!Hotel Riu Plaza New York Times SquareOnline Reputation Manager

5 out of 5
Glass barn door on the bathroom offers little privacy for a large family. Other than that, the location, view, and breakfast are great value.

Posted by on Nov 12, 2023

Was this review helpful to you?
Comment from Hotel Management

Nov 14, 2023 by Online Reputation Manager

Dear Janelle,We feel really valued with your ratings, as we do a daily team work, which requires an important effort of dedication and professionalism.We would like to thank you sincerely for the time you have given us and we hope that you will come back soon to visit us and have a wonderful experience with us.See you soon!Yours faithfully,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

5 out of 5
Great location to walk to Theatre and restaurants

Posted by on Oct 21, 2023

Was this review helpful to you?
Comment from Hotel Management

Oct 26, 2023 by Riu Plaza New York Times Square Online Reputation

Dear Patricia,We wish to thank you on behalf of all our staff team for your great review and for being a lovely guest.Our best reward is learning our beautiful guests enjoyed their holiday.We cannot wait to see you again very soon!Loving Greetings, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

4 out of 5
We traveled family of five with three kids 7-11 so our options in NYC are limited. The room worked out just fine for our needs. The two full beds are literally side by side making it more of one very large bed which was fine for our family, but that set-up might not be ideal if traveling with extended family or friends. Also, getting in and out of the bed may be challenging for those with mobility issues. The bathroom was functional, but VERY awkward. I needed to shower with the bathroom light off so our children couldn't see my body's outline while showering. And it is a sliding door which you can see into the crack while someone is on the toilet. Again, the room was fine for our needs but just a fair warning to others traveling.

Posted by , from Drexel Hill on Aug 26, 2023

Was this review helpful to you?
4 out of 5
Rooms are clean and efficient.

Posted by on Aug 24, 2023

Was this review helpful to you?

About the Hotel Riu Plaza New York Times Square

Location 305 West, 46th Street, New York, NY 10036

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-certified Hotel Riu Plaza New York Times Square. This 4-star New York hotel is smoke free.

  • 1 building
  • 647 guestrooms or units
  • 28 levels
  • Meeting rooms
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Grand Central - 42 St. Station (1.4 km / 0.8 mi)
  • Metro station: 42 St. - Port Authority Bus Terminal Station (0.3 km / 0.2 mi)

Room Amenities

Hotel Riu Plaza New York Times Square offers 647 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM. An additional breakfast is available daily for a fee.

The Theater Buffet - Onsite buffet restaurant.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Parcel deliveries will be accepted only for guests up 3 days prior to a guest's arrival. The property will charge a fee for each package. The hotel cannot be held responsible for lost or damaged goods.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a smoke detector and window guards

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

  • Grey water recycling system
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 33 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 33.28 per night (rates may vary)
  • Nearby parking fee: USD 45 per day(984 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RIU Plaza New York Times Square Hotel
  • RIU Plaza New York Times Square
  • RIU Plaza Hotel
  • RIU Plaza
  • Riu Plaza York Times Square
  • RIU Plaza New York Times Square
  • Riu Plaza Manhattan Times Square
  • Hotel Riu Plaza New York Times Square Hotel
  • Hotel Riu Plaza New York Times Square New York
  • Hotel Riu Plaza New York Times Square Hotel New York

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
url importing http://travel.travelocity.com/New-York-Hotels-Hotel-Riu-Plaza-New-York-Times-Square.h11677770-p2.Hotel-Reviews?rm1=a2&
There was an error importing /New-York-Hotels-Hotel-Riu-Plaza-New-York-Times-Square.h11677770-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/New-York-Hotels-Hotel-Riu-Plaza-New-York-Times-Square.h11677770-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.