Skip to main content
Beginning of main content

Enter dates to see availability

4.2 out of 5

"It was a great location for the price. It was my first time in NYC, and was great to be able to walk to time square, and the bar om the roof was great ... " More

By a verified traveler on Mon 20 Jan 2020

Hotel Description

4.5-star luxury hotel near Broadway

Central New York getaway

At this Midtown hotel, you'll be well placed to visit Broadway and Times Square, both steps away. 5th Avenue and Madame Tussauds Wax Museum are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a rooftop terrace on site, and a 24-hour front desk and a terrace are also provided.

Free Internet, refrigerators

The 487 guestrooms feature thoughtful touches like bathrobes and slippers, while refrigerators and coffee/tea makers offer the conveniences of home. Free WiFi, free wired Internet, and flat-screen TVs are also available.

Deluxe Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Times Square)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Suite, 1 King Bed with Sofa bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Centric Times Square New York ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Centric Times Square New York

Everyone (8) Couples (5) Family (3)
5 out of 5
It was a great location for the price. It was my first time in NYC, and was great to be able to walk to time square, and the bar om the roof was great.

Posted by on Jan 20, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 21, 2020 by General Manager

Thank you for choosing us and for the wonderful review. We are glad you found us to be a good value and that our rooftop bar, as well as the ideal location, added to the enjoyment of your visit. We enjoyed having you with us and look forward to welcoming you again soon. Tom Blundell, General Manager

5 out of 5
The staff at the hotel were extremely helpful and nice! Location was perfect! Can't wait to go back again :)

Posted by on Dec 9, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 10, 2019 by General Manager

We are thrilled to know that our staff at Hyatt Centric Times Square New York took excellent care of you. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we look forward to sharing your compliments with them. We are also happy to read that our location was perfect for your needs. We appreciate you sharing your feedback and love knowing you will return soon. Thank you, and safe travels. Tom Blundell, General Manager

5 out of 5

Posted by on Nov 25, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 26, 2019 by General Manager

Thank you for the perfect rating. We are glad you had a wonderful time at Hyatt Centric Times Square New York. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Tom Blundell, General Manager

3 out of 5

Posted by on Nov 18, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 19, 2019 by General Manager

Thank you for taking the time to leave your rating and are happy you liked various aspects of your stay. However, we are sorry we were not at our best. We hope to have another opportunity to welcome you back soon. Tom Blundell, General Manager

5 out of 5
In the heart of everything but like being in the VIP section. Perfect

Posted by on Nov 14, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 14, 2019 by General Manager

Thank you for choosing us and for the wonderful review. We are glad our location near Times Square added to the enjoyment of your visit. We agree, from world-famous Broadway shows and MoMA to year-round events at Bryant Park, Hyatt Centric Times Square New York is the perfect place to explore the Big Apple. We look forward to welcoming you back again soon. Tom Blundell, General Manager

5 out of 5
Exceptional location, great view, very friendly and cooperative staff .

Posted by on Oct 15, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 16, 2019 by General Manager

It is a pleasure to read your kind comments and glad to know you thoroughly enjoyed your stay at Hyatt Centric Times Square New York. We appreciate you mentioning our prime location, the fantastic views, as well as the friendly service provided by our devoted staff. Thank you for being our guest, and we look forward to your next visit. Tom Blundell, General Manager

4 out of 5
The staff was very friendly. I upgraded to a better view room the week before and it was held as promised. There are many extra fees for wifi- which we never used, and bottled waters that we did use but would have been way cheaper if bought separately. These are hidden fees on top of the room fees which is half of the reason for not a perfect score. The other reason is there was a show a couple of buildings down that always seemed to have a huge crowd blocking the street going to Times Square. Other than that- we always felt safe in this area. about a 1 min walk to Times square.

Posted by on Aug 12, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 13, 2019 by General Manager

Thank you for reviewing your stay at Hyatt Centric Times Square New York. We are glad your overall stay was pleasant and that you enjoyed our friendly services and beautiful views from your room. However, we regret your disappointment with our destination fee. We appreciate the feedback and hope you will visit us again. Tom Blundell, General Manager

5 out of 5
The property is centrally located for Times Square and the theatre district. Plenty of places to eat and drink in the area. Restaurant served a nice breakfast.

Posted by on May 6, 2019

Was this review helpful to you?
Comment from Hotel Management

May 7, 2019 by General Manager

Thank you for choosing us and for the wonderful review. We are glad our location near added to the enjoyment of your visit. From world-famous Broadway shows and MoMA to year-round events at Bryant Park, Hyatt Centric Times Square New York is the perfect place to explore the Big Apple. We hope to welcome you again soon! Tom Blundell, General Manager

5 out of 5

Posted by on Apr 20, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 20, 2019 by General Manager

Thank you for rating your stay at Hyatt Centric Times Square New York. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Tom Blundell, General Manager

5 out of 5
This property is so convenient to Times Square, the staff was very friendly easy to work with. Also if your flight comes because check in they will hold your bags for you . The same goes for check out . You get a great view of the city . You had to try the roof top bar on the 54th floor. The best in the city !!! Thank you for a great overall experience!

Posted by , from Miami, Florida on Apr 16, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 18, 2019 by General Manager

Vincent, thank you for choosing Hyatt Centric Times Square New York for your stay and for sharing your experience with fellow travelers. We are pleased that you loved our fantastic location and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon. Tom Blundell, General Manager

About the Hyatt Centric Times Square New York

Location 135 W 45th St, New York, NY 10036

Renovations + Closures

This property is closed from March 23 2020 to March 27 2021 (dates subject to change).

The following facilities or services will be unavailable from December 1 2020 to March 27 2021 (dates subject to change):

  • Dining venue(s)
  • Shuttle services

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. Event space at this hotel measures 2500 square feet (232 square meters). A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Hyatt Centric Times Square New York. For a fee, parking is available. This 4.5-star New York hotel is smoke free.

  • 487 guestrooms or units
  • 54 levels
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: John F. Kennedy International Airport (JFK) (28.4 km / 17.7 mi)
  • Train station: New York W 32nd St. Station (1.5 km / 0.9 mi)
  • Metro station: 49th St. Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Centric Times Square New York offers 487 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. 47-inch flat-screen televisions come with pay movies. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

T45 - This restaurant serves breakfast, lunch, dinner, and light fare.

Bar 54 - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines. The property affirms that it adheres to the Safe Travels (WTTC - Global) cleaning and disinfection practices; the SafeStay (AHLA - USA) cleaning and disinfection practices; the Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 40 per person (approximately)
  • Valet parking fee: USD 80.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Hotel Times Square New York
  • Hyatt New York Times Square
  • Hyatt Times Square New York
  • New York Times Square Hyatt
  • Hyatt Centric Times Square New York Hotel
  • Hyatt Centric Hotel
  • Hyatt Centric
  • Hyatt Centric Times Square New York Hotel
  • Hyatt Centric Times Square New York New York
  • Hyatt Centric Times Square New York Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://travel.travelocity.com/New-York-Hotels-Hyatt-Centric-Times-Square-New-York.h6300652-p2.Hotel-Reviews?rm1=a2&
There was an error importing /New-York-Hotels-Hyatt-Centric-Times-Square-New-York.h6300652-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/New-York-Hotels-Hyatt-Centric-Times-Square-New-York.h6300652-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.