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4.6 out of 5

"Get location. Staff super friendly and ready to help. " More

By a verified traveler on Mon 09 Dec 2019

Hotel Description

3.5-star boutique hotel near Broadway

Heart of New York

At this Midtown hotel, you'll be well placed to visit Broadway and Times Square, both steps away. 5th Avenue and Madame Tussauds Wax Museum are also within half a mile (1 km).

Renovated in 2015

This hotel features an indoor pool and a sauna. Relax with a drink at the bar/lounge and enjoy perks like free WiFi. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Free WiFi, comfy beds

The 139 soundproofed guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with cable channels, and other amenities include minibars and Egyptian cotton sheets.

Basic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$126* Per night/room Jul 17 - Jul 18

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Quadruple Room

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room Mate Grace Boutique Hotel ratings based on 34 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Room Mate Grace Boutique Hotel

Everyone (10) Couples (2) Family (4)
4 out of 5

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 17, 2020 by RoomMate Grace Hotel

Thank you for taking the time to share your feedback with us and other travelers. We appreciate your feedback as it allows us to learn and improve our service. We would love the opportunity to welcome you back in the near future.

5 out of 5
Get location. Staff super friendly and ready to help.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 25, 2019 by Front Office Manager

Thank you for taking the time to share your recent experience with us and other travelers. I am delighted to hear you enjoyed our centralized location. We take pride in providing exceptional service, and I am happy to hear you were able to experience that. We look forward to welcoming you back in the future, for another enjoyable time.

4 out of 5
Supposed upgrade to triple room but it was not really a great upgrade as the 3rd bed was right over my head and hovers there all the time limiting space. Lighting in room difficult to manage. Had to crawl up on bunk to turn off the light there. Light on far side of lower bed would not go off, would not stay tucked into the case which is how it’s turned off, so blocked the light with pillows to keep it out of my face to sleep. Bed very comfortable other than having bunk looming over head.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 19, 2019 by Front Office Manager

Thank you for taking the time to share your recent experience with us and other travelers. I regret to hear your stay fell short due to the room category you had. We do have different room categories, and would love the opportunity to welcome you back in the near future, to accommodate you in a different room. We appreciate your feedback, as it allow us to learn and improve. Thank you again for your feedback! Kind Regards, Juliana Ruiz Front Office Manager

5 out of 5

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 16, 2019 by AlvaroDiazMartos

Dear guest. Thank you so much for taking the time to write a review about your stay with us, and honoring us with the highest score. We would love the opportunity to host you again in the future. Warmest regards. Alvaro Diaz-Martos General Manager Room Mate Grace Hotel

5 out of 5
This hotel felt like a little hideaway in the middle of NYC. It was the perfect location- we were only there for a quick trip it was easy for us to get where we needed to go quickly- either by subway or walking. Room was clean, comfortable and just right for 2 people!

Posted by , from Birmingham, AL on Sep 10, 2019

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Comment from Hotel Management

Sep 13, 2019 by Fatima Exposito Exposito

Dear M.H, Thank you very much for leaving such a nice review. We are glad you liked the room and you enjoyed the central location. We hope you come back soon. Best regards,

5 out of 5
Beautiful hotel that is close to Times Square. Helpful staff and clean and homey rooms.

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 21, 2019 by Front Office Manager

Dear Guest, Thank you for taking the time to share your recent experience with us and other travelers. I am delighted to hear you enjoyed our centralized location, cleanliness, and room design. I also agree, we are located near many theaters, subway stations, and attractions, which makes it very convenient to explore the city. We can't wait to welcome you back in the near future! Kind Regards, Juliana Ruiz Front Office Manager

5 out of 5

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 14, 2019 by AlvaroDiazMartos

Dear guest. Thank you for your five-star review. Happy that our location was great for your visit and that you felt so well taken care of by our team. We would love the chance to welcome you back. Warmly, Alvaro Diaz-Martos General Manager Room Mate Grace Hotel

1 out of 5
Worst Hotel I’ve ever been strictly because of the staff.

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 30, 2019 by AlvaroDiazMartos

Dear Anonymous guest. I am terribly sorry that you did not have a good experience with us, since we pride ourselves in providing with an outstanding customer service. I would like you to reach out to any manager at the hotel to understand and haver a better knowledge of the situation you experienced. Have a wonderful day. Alvaro Diaz-Martos General Manager Room Mate Grace Hotel

5 out of 5
The staff went over and beyond to be helpful and kind!

Posted by , from USA on Mar 30, 2019

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Comment from Hotel Management

Mar 31, 2019 by AlvaroDiazMartos

Dear Dginz. First of all, thank you so much for taking the time to write a review about your stay with us, and honoring us with the highest score! I am delighted to read that you loved the warmth and professionalism of my staff. I will make sure that this review is shared with all my team! Please let us know if you decide to come back to NYC and we will make sure you have another stellar time with us! Warmest regards. Alvaro Diaz-Martos General Manager Room Mate Grace Hotel

5 out of 5
The Staff are INCREDIBLE! They are so kind and helpful. When the heat didn't work, they came and got that done ASAP. The room was comfy (afterthe heat came on). The black tile in the shower with no light is difficult to deal with, but this was a great experience. I have given their name to 4 people already!

Posted by , from Boston, MA on Nov 23, 2018

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Comment from Hotel Management

Nov 25, 2018 by AlvaroDiazMartos

Dear Judy. Thank you very much for sharing your valuable feedback! We are pleased to know you have enjoyed the professionalism and hospitality of our team members as well as special amenities and touches which make us different from other 3* boutique properties. We take a pride on our location in the heart of the theater district and rich history. Now Room Mate Grace is a sanctuary for theather goers! We are constantly upgrading our accommodations, and we still have a few showers where lighting has to be improved. I am sure that next time you visit us, you will not have this issue. Hope you had a safe trip back home. Please let us know if you decide to come back to NYC and we will try our best to provide you with another great stay! Warmest regards, Alvaro Diaz-Martos General Manager Room Mate Grace Hotel

About the Room Mate Grace Boutique Hotel

Location 125 W 45th St, New York, NY 10036

Renovations + Closures

This property is closed from 23 March 2020 to 9 July 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Room Mate Grace Boutique Hotel offers its guests an indoor pool and a sauna. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the boutique Room Mate Grace Boutique Hotel. A complete renovation of Room Mate Grace Boutique Hotel was completed in July 2015. This 3.5-star New York hotel is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 16 levels
  • Built in 1926
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: New York, NY (LGA-LaGuardia) (18.4 km / 11.5 mi)
  • Train station: New York W 32nd St. Station (1.5 km / 0.9 mi)
  • Metro station: 49th St. Station (0.3 km / 0.2 mi)

Room Amenities

Room Mate Grace Boutique Hotel offers 139 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets. 26-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

Guests under 18 years old are not allowed in the swimming pool.

Spa Services

  • Minimum age to access spa is 18

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel will place an authorization on valid credit/debit cards for incidentals upon check-in.

Due to COVID-19, this property´s foods and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Parcel deliveries will only be accepted for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest stay will be returned. Room Mate Grace cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 between bookings.

  • One child stays free 1
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays 72

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grace Mate
  • Grace Room
  • Grace Room Mate
  • Mate Grace
  • Room Mate Grace
  • Room Mate Grace Hotel
  • Room Mate Grace Hotel New York
  • Room Mate Grace New York
  • Hotel Qt New York
  • Qt Hotel New York
  • Room Mate Grace Hotel New York City
  • Room Mate Grace Hotel New York
  • Room Mate Grace Boutique Hotel Hotel
  • Room Mate Grace Boutique Hotel New York
  • Room Mate Grace Boutique Hotel Hotel New York

You should know

  • Pool access available from 9 AM to 9:00 PM.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.