Heart of New York
At this Midtown hotel, you'll be within a 5-minute walk of Times Square and Broadway. Rockefeller Center and St. Patrick's Cathedral are also within half a mile (1 km).
Dining options, 3 bars/lounges
This luxury hotel features 3 restaurants and 3 bars/lounges. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the area shuttle, self parking, and coffee shop/café.
Free WiFi, comfy beds
Boasting comforts like pillowtop beds and Frette Italian sheets, the 115 guestrooms also offer free WiFi and LED TVs with cable channels. IPod docks, first-run movies, and refrigerators are also available.
Mar 2, 2021 by Keith Acker, General Manager
Thank you for your review. We are glad you enjoyed your stay and look forward to having you as our guest again in the near future
Feb 20, 2020 by Hotel Manager
Thank you for your rating
Jan 14, 2020 by Hotel Manager
Thank you for your feedback. I am sorry you weren't completely satisfied. NYC is always growing and developing and unfortunately part of that causes construction noise throughout the city. I will be speaking with my front office management team to discuss the personality of the registration staff so we can improve from your experience.
Oct 7, 2019 by Hotel Management
Thank you for your review. We are glad you enjoyed your stay
There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business center and limo/town car service. WiFi is free in public spaces. A library, tour/ticket assistance, and multilingual staff are also featured at the luxury Sanctuary Hotel New York. For a fee, parking is available. This 4.5-star New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Sanctuary Hotel New York offers 115 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 36-inch LED televisions come with premium cable channels, first-run movies, and video-game consoles. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Haven Rooftop Restaurant - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner.
Haven Lounge - This restaurant specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open select days.
Sushi Lab Rooftop - This sushi bar specializes in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are not allowed in the offsite pool.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and SGS (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.