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4.7 out of 5

"loved that it is walkable to so many New York events " More

By a verified traveler on Sun 30 Jul 2023

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Hotel Description

Eco-certified hotel near Bryant Park

Manhattan stay

Within a 10-minute walk of this Manhattan hotel, you'll find Bryant Park and Times Square. New York Public Library and Grand Central Terminal are also within half a mile (1 km).

Business services

A 24-hour gym, valet parking, and concierge services are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$208* Per night/room Mar 31 - Apr 1

Luxury Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Luxury Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Skyscraper)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel New York ratings based on 13 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel New York

Everyone (4) Couples (5) Family (7)
5 out of 5
Excellent!

Posted by on Nov 8, 2023

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Comment from Hotel Management

Nov 9, 2023 by Customer Service

Bonjour, Nicole! We're thrilled to hear you had an excellent experience at Sofitel New York. Our aim is to ensure all our guests have a memorable stay with us. Your kind words mean a lot to our entire team. Merci beaucoup! A bientôt, see you soon!

5 out of 5
loved that it is walkable to so many New York events

Posted by on Jul 30, 2023

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Comment from Hotel Management

Aug 1, 2023 by Customer Service

Bonjour, Elizabeth!Thank you for the lovely review! We're delighted you had a pleasant time at Sofitel New York and that you appreciated our convenient location within the city. Merci beaucoup!A bientôt, we look forward to hosting you again soon for another fabulous experience!

5 out of 5

Posted by on Jun 25, 2023

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Comment from Hotel Management

Jul 16, 2023 by Customer Service

Bonjour, Joshua!Thank you for the amazing review! We appreciate your feedback and are delighted you had an overall positive experience at Sofitel New York. Your satisfaction is important to us, and we strive to provide exceptional service to all our guests. Merci beaucoup!We look forward to welcoming you back for another wonderful stay in the future. A bientôt!

5 out of 5

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 23, 2023 by Customer Service

Thanks for the awesome 5-star review, Aimee! We appreciate you taking the time to share your experience with us at Sofitel New York! Have a great day!

5 out of 5
Could use another dining option such as a place to get drinks or coffee on the go.

Posted by on Dec 30, 2022

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Comment from Hotel Management

Dec 31, 2022 by Customer Service

Bonjour, Michele!Thank you for the great review! We're delighted you had a pleasant time at Sofitel New York. Merci beaucoup! Your feedback regarding our dining options is helpful and will be addressed by our management team moving forward.A bientôt, we look forward to hosting you again soon for another splendid experience!

5 out of 5
Property is beautiful and conveniently located in Manhattan. I most definitely come back again.

Posted by , from Roselle Park on Aug 29, 2022

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5 out of 5
Rooms were Very Nice and employees were beyond accomadating! Location was on par! Close to literally EVERYTHING!

Posted by on Dec 21, 2021

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5 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 6, 2020 by SA - General Manager

Bonjour, Thank you for your perfect rating we truly appreciate it! See you soon in the big apple! Kind regards,

5 out of 5
Beautiful property,staff helpful,clean rooms,friendly. Only problem asked multi times to have refrig replaced did not work,never fixed problem.

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 28, 2020 by SA - General Manager

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are however sorry about the issue you had with your fridge I would like to apologize for that experience. Sincerely,

5 out of 5
I loved everything about this hotel. All the staff from room service, maid service, check-in staff, doorman, porters, restaurant staff was friendly and helpful. I can not say enough good things about this hotel. The midtown location was wonderful too.

Posted by , from San Antonio, Tx on Feb 12, 2020

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Comment from Hotel Management

Feb 28, 2020 by SA - General Manager

Bonjour, We are glad you experienced a "Magnifique" stay at the Sofitel New York. Our main objective is to guarantee that you have a smooth stay and we are glad we achieved that! Looking forward in seeing you soon! Kind Regards,

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from November 1 to March 31:

  • Meeting facilities

Property Features

WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 9 meeting rooms. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Sofitel New York. The hotel can provide concierge services and wedding services. For a fee, parking is available. This New York hotel is smoke free.

  • 398 guestrooms or units
  • 30 levels
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (0.7 km / 0.4 mi)
  • Metro station: 42 St. - Bryant Pk. Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel New York offers 398 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • LED television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 57.38 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Annual carbon offsets
  • Humane animal treatment
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 40.00 per person
  • Covered valet parking fee: USD 80 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 57.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sofitel New York
  • New York Hotel Sofitel
  • Sofitel
  • Sofitel New York
  • New York City Sofitel
  • Sofitel New York City
  • Sofitel New York Hotel New York City
  • Sofitel New York Hotel
  • Hotel Sofitel New York
  • Sofitel New York New York
  • Sofitel New York Hotel New York

You should know

  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.