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"small good accommodations great location helpful staff " More

By a verified traveler on Mon 21 May 2018

Hotel Description

Hotel near Brooklyn Bridge Park in Brooklyn

In Brooklyn

Your stay at this Red Hook hotel places you within 3 miles (5 km) of Brooklyn Bridge Park and Prospect Park. Barclays Center Brooklyn and Brooklyn Bridge are also within 3 miles (5 km).

Coffee shop, bar/lounge

A bar/lounge and a 24-hour front desk are featured at this hotel, along with self parking. WiFi in public areas is free. A coffee shop, limo/town car service, and a picnic area are also on offer.

Free Internet, MP3 docks

The 81 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and MP3 docks. Refrigerators, room service, and free local calls are also available.

The LOOK Hotel Red Hook, Ascend Hotel Collection ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The LOOK Hotel Red Hook, Ascend Hotel Collection

Everyone (4)
1 out of 5
I have a mix feeling about this hotel. My disappointing experience is hotel elevator which is too much slow, then no microwave in room which is very uncomfortable if you wanna reheat your food u have to take everything with you in lobby and handed over to staff and Everytime i went for get my food heat microwave sucks all the power everytime power went off. Which is ridiculous they ran up to fix the power outage. Which is very very unprofessional for a hotel like this. Same person on front desk is making breakfast for all while they are busy checkingout people. I just didn’t get all this stuff. They have to work on it. But on the side note beds are very comfy. Over all I didn’t enjoy at all. Please provide microwaves in rooms. This hotel was great when this was comfort inn. But not anymore.

Posted by , from west springfield Ma on Aug 6, 2018

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Comment from Hotel Management

Aug 15, 2018 by Keanna M. - Front Desk Services

Hello Hira, We sincerely apologize that you had a less than excellent stay with us here at The Look Hotel, Red Hook. Your feedback is very much appreciated and we will use it as a training tool to improve our services. It is our hope that you come back and visit us again so that we have the chance to accommodate you better.

4 out of 5
small good accommodations great location helpful staff

Posted by on May 21, 2018

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Comment from Hotel Management

Jun 2, 2018 by General Manager

Thank you for your business! Please come back and see us again.

5 out of 5

Excellent stay

Well situated if you have a car, and only a few years old. Fresh bagels and coffee; with snacks available 24-7. Easy on/off access and very close to almost anything you want to do in Brooklyn.

Posted by on Mar 20, 2018

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Comment from Hotel Management

Mar 26, 2018 by General Manager

Thank you so much for the kind words. Please come back and see us again,

3 out of 5

No WiFi for 3 days

Staff was really really nice. Good employee culture. Just no wifi the whole time. They couldn't fix it. I wouldn't have stayed here had I known that. They were apologetic.

Posted by on Apr 23, 2017

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About the The LOOK Hotel Red Hook, Ascend Hotel Collection

Location 17 Seabring Street, Brooklyn, NY 11231

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. The business-friendly The LOOK Hotel Red Hook, Ascend Hotel Collection also features multilingual staff, a picnic area, and coffee/tea in a common area. The hotel can provide concierge services and limo/town car service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Brooklyn hotel is smoke free.

  • 81 guestrooms or units
  • 4 levels
  • Bar or lounge
  • Coffee shop
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: LaGuardia Airport (LGA) (19.5 km / 12.1 mi)
  • Train station: Brooklyn Flatbush Avenue Station (4.4 km / 2.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The LOOK Hotel Red Hook, Ascend Hotel Collection offers 81 accommodations with MP3 docking stations and laptop-compatible safes. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Brooklyn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brooklyn Comfort Inn
  • Brooklyn Comfort Inn Cruise Terminal
  • Brooklyn Cruise Terminal Comfort Inn
  • LOOK Hotel Red Hook Brooklyn
  • The LOOK Hotel Red Hook, Ascend Hotel Collection Hotel
  • The LOOK Hotel Red Hook, Ascend Hotel Collection Brooklyn
  • The LOOK Hotel Red Hook an Ascend Hotel Collection Member
  • The LOOK Hotel Red Hook, Ascend Hotel Collection Hotel Brooklyn
  • LOOK Hotel Red Hook
  • LOOK Red Hook Brooklyn
  • LOOK Red Hook
  • The LOOK Red Hook an Ascend Hotel Collection Member
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.