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"Location, price, staff friendliness. Bathroom a bit small and lacking space for personal items. " More

By a verified traveler on Sun 28 Apr 2019

Hotel Description

4.5-star luxury hotel near Times Square

Heart of New York

At this Midtown hotel, you'll be well placed to visit Gershwin Theater and Ambassador Theatre, both steps away. Times Square and Broadway Theatre are also within half a mile (1 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. Limo/town car service, express check-out, and dry cleaning are also on offer.

Free WiFi, LED TVs

In addition to LED TVs with cable channels, the 193 guestrooms offer free WiFi and minibars. Room service, Frette Italian sheets, and rainfall showerheads are also available.

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double-Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Time New York ratings based on 6 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Time New York

Everyone (5) Couples (1)
5 out of 5

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 16, 2020 by Manager

Good afternoon, We appreciate your feedback and look forward to welcoming you again. Kind regards,

2 out of 5
I dislike that they gave us a disability/handicap room because when we got to the room the restroom smelled AWFUL, called front desk to send someone with a deodorizer but next morning the restroom was still smelling terrible so I called and they said they would have the cleaning person clean the restroom thoroughly which the didn’t cause when we came back that horrible smell was there and there was a dirty sock from previous people there too. It was disgusting.

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 7, 2019 by Manager

Good afternoon, We appreciate your feedback and have this information to our housekeeping and engineering management. We look forward to you joining us on another occasion. Kind regards,

5 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 3, 2019 by Manager

Good evening, We appreciate your feedback and look forward to welcoming you again on another occasion. Kind regards, David Hamilton

1 out of 5

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 5, 2019 by Manager

Good evening, We thank you for your feedback.

4 out of 5
Location, price, staff friendliness. Bathroom a bit small and lacking space for personal items.

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by Manager

Hello, Thank you for taking the time to offer feedback. We look forward to welcoming you again. Kind regards, David Hamilton Guest Services Manager

2 out of 5

Disappointing

Pros: Decor was nice
Cons: Service from the staff
The hotel's appearance is appealing; the staff was very friendly--but not helpful. I called the hotel before we traveled to NYC to ask if they had Keurig machines in the rooms; I was told that they dd, so we brought coffee pods with us. When we arrived, we learned that they "only had a few machines, and they were all in use." I told the clerk that I had been told that there would be one in our room. He assured me that as soon as one became available, they would bring it to our room. We were there 5 nights; we never got one. We arrived in the tiny 200 sq. foot room to find ONE bath towel and ONE washcloth--for 2 people. We had to ask for more towels each day, and still never got a 2nd washcloth. For the price we paid, we were disappointed and would never stay at The Time again; when a hotel charges premium prices, they should provide premium service, and that was not the case.

Posted by , from Austin, TX on Dec 19, 2017

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Renovations + Closures

This property is closed from March 22 2020 to February 11 2021 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury The Time New York. You'll have access to the indoor pool and health club at a partner property. This 4.5-star New York hotel is smoke free.

  • 193 guestrooms or units
  • 16 levels
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: LaGuardia Airport (LGA) (17.5 km / 10.9 mi)
  • Train station: New York Penn Station (2.3 km / 1.4 mi)
  • Metro station: 49th St. Station (0.3 km / 0.2 mi)

Room Amenities

The Time New York offers 193 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception on select days.

LeGrande Lounge - Onsite lobby lounge.

Serafina Restaurant - This restaurant specializes in Italian cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in the "Penthouse" category are required to contact the property 72 hours in advance to receive more information on policies and restrictions.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.42 per accommodation, per night

The resort fee includes:

  • Health club access
  • Fitness center access
  • Nearby fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 40 for adults, USD 10 and USD 30 for children (approximately)
  • Nearby parking fee: USD 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Time
  • Time Hotel
  • Time Hotel New York
  • Time Hotel Nyc
  • Time Hotel New York City
  • The Time Hotel New York City
  • Time New York Hotel
  • The Time Hotel
  • The Time New York Hotel
  • The Time New York New York
  • The Time New York Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.