Central New York getaway
Within a 15-minute walk of this Manhattan hotel, you'll find Grand Central Terminal and Rockefeller Center. Broadway and Times Square are also within 2 miles (3 km).
Business services
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and valet parking. Self parking, a coffee shop, and a snack bar/deli are also offered.
Jan 5, 2023 by Hotel Management
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.
Dec 19, 2022 by Customer Service
Thank you for the great review, Peggy!We're thrilled to hear that you had a great stay at The Westin New York Grand Central! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you.Please come see us again soon!
Nov 14, 2022 by Hotel Management
Thank you for sharing your experience with us and with your fellow travelers! We really appreciate all of your feedback and we're elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!
Oct 12, 2022 by Customer Service
Thank you for taking the time to leave this wonderful review, Yvonne!We're so glad to hear that you had a positive stay with us at The Westin New York Grand Central! We're also thrilled that you loved our central location so much! We'd love to see you again soon so we can share an even more enjoyable experience with you.
Jul 23, 2022 by Customer Service
Thanks for the wonderful review, Dorothy! We're thrilled you had such a fantastic stay at The Westin New York Grand Central! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We strive for excellence and your praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!
Apr 19, 2022 by Hotel Management
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.
Apr 6, 2022 by Hotel Management
Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the not-too-distant future!
Apr 4, 2022 by Hotel Management
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. There are 16 meeting rooms available. The luxury The Westin New York Grand Central also features a 24-hour fitness center, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 4.5-star New York hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 11 AM.
Amuse Marketplace & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests will receive smart lock details.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.