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4.1 out of 5

"Professional and Helpful staff.Located close to everything to do.Clean and Quiet. " More

By a verified traveler on Thu 23 Feb 2017

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Hotel Description

5-star luxury hotel near Rockefeller Center, connected to the convention center

City center stay

Within a 10-minute walk of this Manhattan hotel, you'll find Rockefeller Center and Grand Central Terminal. Radio City Music Hall and Museum of Modern Art are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and A 24-hour gym are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Limo/town car service, express check-in, and express check-out are also on offer.

Luxury Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

King, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Doubles Accessible with Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

One Bedroom Suite, Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Waldorf Astoria New York ratings based on 9 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Waldorf Astoria New York

Everyone (9)
5 out of 5

Historic Vintage

Professional and Helpful staff.Located close to everything to do.Clean and Quiet.

Posted by on Feb 23, 2017

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5 out of 5

Timeless classic hotel!!

Spotless pure class. This hotel is elegance and class at its finest. Room was gorgeous. Not over the top fancy, but everything you'd want and the best quality! Couldn't have asked for more. Everything was spotlessly clean!

Posted by , from New York, NY on Feb 15, 2017

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Comment from Hotel Management

Feb 20, 2017 by Abir T

Dear Jim, Thank you for taking the time to write a review about your recent stay at our hotel and I sincerely hope that we will have the opportunity of welcoming you back in the near future. Yours in service, Abir Tebbo Executive Director of Rooms

5 out of 5

Close to everything!

Our stay was perfect. Location central to everything we needed.

Posted by on Jan 6, 2017

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4 out of 5

Beautiful place...

I have stayed at The Waldorf often over the years. I was married there 4 years ago. It holds a special place in my heart. This visit, had issues in that my first 2 rooms were unacceptable due to inconsiderate guests SMOKING!!! My rooms smelled like a bar inthe 80's! Staff was VERY gracious in getting me upgraded to a nice room and gave me vouchers for the bar. World class, even when "no class" people can stay there!

Posted by , from Cleveland, Oh on Dec 12, 2016

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5 out of 5

Spacious

Pros: Everything is very tasteful and elegant.
Cons: The food was outrageously expensive. Even though we had three rooms of space we only had one very tiny toilet room.
Location: It is well located for shopping and theater.
Our room was a junior suite and it was huge. It had so much closet space and a separate sitting room and dressing room. It felt very luxurious!

Posted by , from P on Oct 20, 2016

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5 out of 5
The hotel is very beautiful and elegant. The staff was the most amicable and helpful that I can think, attentive to details. I would like to mention Patrick at the Peacock who was our server for a wonderful lunch we had before our room was ready. The location cannot be beaten, there is a subway at the corner, so we could go by taxi or subway to anywhere. The room was nice. I would go again in my next visit

Posted by , from Washington DC on Oct 4, 2016

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2 out of 5

New York City Hotel-Waldorf Astoria? EXPECTED MORE

1) The hot water in the room did not work the first few days. 2) The water in the shower did not drain quickly so while taking a shower we had to stand in ankle deep water. 3) The light in the bathroom would turn off or flicker on and off. (Felt unsafe). 4) The light on the night stand would also flicker on and off. (Felt unsafe) 5) The ice machine on our floor did not work. 6) The air conditioner did not work in the Hotels mini-mart.

Posted by , from California on Jun 24, 2016

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Comment from Hotel Management

Jun 27, 2016 by Abir T

Dear Pat, I am extremely sorry that we were not able to meet your expectations. Please accept my sincere apologies. Our constant aim is to provide only the highest level of service and hospitality to our guests and I am sad that on this occasion we failed and we did not meet your expectation. We are also currently working with our maintenance team to ensure that none of the issues you experienced with your room happen again. Yours in service, Abir Tebbo Executive Director of Rooms

3 out of 5

Nice, but could be better.

Pros: I liked the location and that it is old and romantic. I loved the food. Some dishes were spectacular.
Cons: The rooms should be cleaned better. The staff should get some courses on manners and how to treat guests better.
Location: The location was perfect. There are so many stores near by. Very close to Sacks Fifth Avenue...It is a dream location.
The window shades do not close right. It gets too bright too early. The tub wasn't properly clean there was pink fungus growing on it. There were also coffee stains on the walls of the bedroom. They are rebuilding and the construction noise will start at 8AM or earlier. Some of the staff was nice, but others wouldn't even say hello. I was once asked to hurry up with my order at the Peacock cafe because the kitchen was about to close.

Posted by , from New York on Jun 15, 2016

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Comment from Hotel Management

Jun 21, 2016 by Abir T

Dear Libia, I really appreciate you taking your valuable time to share your experience. I was delighted to note that you were amazed by our hotel’s favorable location, romantic atmosphere and food offerings. At the same, time I would like to apologize if you had the impression that our staff was not attentive, warm, and hospitable. We hope for the opportunity to show you what a 5-star luxury experience at the Waldorf Astoria New York looks and feels like on a future visit to our beautiful city. Yours in service, Abir Tebbo Executive Director of Rooms

3 out of 5

Seven night stay, second class treatment!

Dress to the nines or be left aside! Concierge was rude and talked down to us. Due to a late arrival wanted a small bite at Peacock Alley and was seated in the farthest possible table as our dress code did not meet their grade. Waited 30 minutes to be recognized we were even in the room and waited 40 minutes for a 2 salads and 2 drinks for $75! You kidding me? Classy lobby is beautiful however, but if your not part of the Rich and Famous you will be disappointed to say the least.

Posted by on Jun 12, 2016

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Comment from Hotel Management

Jun 20, 2016 by Abir T

I am extremely sorry that we were not able to meet your expectations. Please accept my sincere apologies. Our constant aim is to provide only the highest level of service and hospitality to our guests and I am sad that on this occasion we failed and we did not meet your expectation. I hope we have the opportunity to show you an experience that aligns with the many 5-star reviews we receive every week. Yours in service, Abir Tebbo Executive Director of Rooms

About the Waldorf Astoria New York

Location 301 Park Avenue, New York, NY 10022

Property Features

Waldorf Astoria New York offers its guests a full-service spa and a 24-hour health club. There are 3 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 60000 square feet (5574 square meters) and includes a conference center. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Waldorf Astoria New York. For a fee, parking is available. This 5-star New York hotel is smoke free.

  • 1 building
  • 1117 guestrooms or units
  • 27 levels
  • 3 dining venues
  • 4 bars or lounges
  • 60000 sq ft of conference space
  • 5574 sq m of conference space
  • Built in 1931
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (1 km / 0.6 mi)
  • Metro station: 51 St. Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Waldorf Astoria New York offers 1117 accommodations with MP3 docking stations and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with pay movies. Bathrooms include bathrobes, designer toiletries, and complimentary toiletries. This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Waldorf Astoria New York has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Guerlain Spa. Services include facials, body wraps, body treatments, and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per night
  • Weight limit: 25 lbs per pet

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 50 per person
  • Fee for in-room wireless Internet: USD 18.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 18.95 per night (rates may vary)
  • Valet parking fee: USD 80 per day
  • Pet fee: USD 50 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New York Waldorf Astoria
  • Waldorf Astoria
  • Waldorf Astoria Hotel
  • Waldorf Astoria Hotel New York
  • Waldorf Astoria New York
  • Waldorf Astoria New York Hotel
  • Astoria Waldorf
  • New York Waldorf
  • Waldorf Historia
  • Waldorf New York
  • Hotel Waldorf New York
  • Astoria New Waldorf York
  • Waldorf Astoria New York Hotel
  • Waldorf Astoria New York New York
  • Waldorf Astoria New York Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.