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Mercure Charlestown

4.0 star property
Hotel near John Hunter Hospital in Newcastle

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Photo gallery for Mercure Charlestown

Breakfast, lunch, dinner served; Modern European cuisine, pool views
Exterior
Standard Room, Multiple Beds | Premium bedding, minibar, desk, blackout drapes
Bar (on property)
Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Reviews
8.2

Very good

Popular amenities

  • Breakfast available
  • PoolPoolPool
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
109 Madison Drive, Adamstown Heights, NSW, 2290
  • Popular LocationCharlestown Square18 min walk
  • Popular LocationWestfield Kotara3 min drive
  • Popular LocationJohn Hunter Hospital8 min drive
  • AirportNewcastle, NSW (NTL-Williamtown)33 min drive

Room options

View all photos for Privilege, Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Privilege, Room, 1 King Bed

9/10 Wonderful
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

8.7/10 Excellent
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, minibar, desk, blackout drapes

Standard Room, Multiple Beds

8.9/10 Excellent
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | Premium bedding, minibar, desk, blackout drapes

Standard Twin Room, Multiple Beds

8.4/10 Very Good
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 King Bed

8.6/10 Very Good
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool
Best Western Plus Apollo International Hotel
Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1001)
The price is $120
per night
$132 total
includes taxes & fees
Jun 6 - Jun 7
Best Western Plus Apollo International Hotel

About the neighborhood

Newcastle

Adamstown Heights stay.Your stay at this Adamstown Heights hotel places you within 2 miles (3 km) of Charlestown Square and Westfield Kotara. Glenrock State Conervation and Banksia Reserve are also within 2 miles (3 km).

What's nearby

  • Charlestown Square - 18 min walk
  • Westfield Kotara - 3 min drive
  • Blackbutt Reserve - 6 min drive
  • Newcastle Showground - 8 min drive
  • John Hunter Hospital - 8 min drive

Getting around

  • Kotara Station - 6 min drive
  • Newcastle, NSW (NTL-Williamtown) - 33 min drive

Restaurants

  • Highfields Azzurri Sports Club - 14 min walk
  • Vistana Malaysia Restaurant - 19 min walk
  • Muffin Break - 2 min drive
  • The Mattara Hotel - 15 min walk
  • McDonald's - 20 min walk

About this property

Mercure Charlestown

Hotel near John Hunter Hospital in Newcastle
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Mercure Charlestown. Self parking is free.

This Newcastle hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 2 levels
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 1981
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Charlestown offers 53 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Weekday full breakfast available for a fee: AUD 27 to 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
The front desk is open daily from 6:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 27–27 per person
  • Airport shuttle fee: AUD 95 per vehicle (one way)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 35 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products.
    Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • Up to 5 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Charlestown Mercure
Mercure Charlestown
Mercure Charlestown Adamstown Heights
Mercure Charlestown Hotel
Mercure Charlestown Hotel Adamstown Heights
Mercure Charlestown Hotel
Mercure Charlestown Adamstown Heights
Mercure Charlestown Hotel Adamstown Heights

Frequently asked questions

How close is Mercure Charlestown to the airport?

Mercure Charlestown is 19.9 mi (33-min drive) away from the Newcastle, NSW (NTL-Williamtown) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Charlestown?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Mercure Charlestown on Jun 2, 2024 start from $95.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Charlestown have an airport shuttle?

Mercure Charlestown offers an airport shuttle 24 hours a day, for a charge of AUD 95 per vehicle, one way.

How close is Mercure Charlestown to the beach?

This hotel is 6.1 mi (16-min drive) from Newcastle Beach and 3.1 mi (11-min drive) from Burwood Beach. Don't forget your sunscreen!

Does Mercure Charlestown offer free breakfast?

Free breakfast isn’t provided at Mercure Charlestown, but full breakfast is offered for a fee of between AUD 27 and 27 per person.

Is there a casino at Mercure Charlestown?

No, there is no casino at this hotel.

What time is check-in at Mercure Charlestown?

Check-in start time: 2 PM; Check-in end time: 9 PM.

Is there free parking at Mercure Charlestown?

This hotel offers free self parking.

Does Mercure Charlestown have a pool?

Mercure Charlestown features an outdoor pool.

Does Mercure Charlestown have a restaurant?

Mercure Charlestown is home to Madison Kitchen + Bar, which features Modern European cuisine, ocean views, and al fresco dining.

Does Mercure Charlestown have a spa?

There are no spa services available at this hotel.

How close is Mercure Charlestown to downtown Newcastle?

Mercure Charlestown is 4.8 mi away from Newcastle.

Mercure Charlestown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 372 out of 1000 reviews" "
Rating 8 - Good. 417 out of 1000 reviews" "
Rating 6 - Okay. 139 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

john

Traveled with partner
Liked: Cleanliness, staff & service
Very clean rooms but decor was dated, breakfast staff were outstanding, parking spaces outside not under cover and not secure.
Stayed 1 night in Feb 2024

4/10 Poor

Brooke Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

kavita

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Feb 2024

8/10 Good

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Uncomfortable bed, no lift for easy access for carrying luggage to room, hallways had no air circulation on hot/humid day.
Stayed 1 night in Jan 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Good stopover point. Convenient and quiet.
Stayed 1 night in Jan 2024

8/10 Good

Brodie

Stayed 1 night in Jan 2024

2/10 Terrible

Pedro

We cancelled the reservation and were still charged for it.
Stayed 5 nights in Jan 2024

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Fantastic chef food. Taste and presentation Just a little out of date and needs Maintenance
Stayed 4 nights in Dec 2023

10/10 Excellent

ANALIE JAYNE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023