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Mercure Newcastle

4.0 star property
4-star hotel near Newcastle Civic Theater

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Photo gallery for Mercure Newcastle

Standard Room, 1 King Bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool, sun loungers
Exterior
Restaurant
Exterior
Reviews
7.2

Good

Explore the area

Map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302
  • Popular LocationNewcastle Civic Theater11 min walk
  • Popular LocationNewcastle Beach6 min drive
  • Popular LocationJohn Hunter Hospital9 min drive
  • AirportNewcastle, NSW (BEO-Belmont)27 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

7.9/10 Good
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

7.5/10 Good
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Double Beds

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Twin Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Newcastle, an IHG Hotel
Breakfast included
Free WiFi
Air conditioning
Gym
4.6 out of 5, Wonderful, (868)
The price is $124
per night
$136 total
includes taxes & fees
Jun 6 - Jun 7
Holiday Inn Express Newcastle, an IHG Hotel

About the neighborhood

Newcastle

City center retreat .Within a 15-minute walk of this Newcastle West hotel, you'll find Newcastle Civic Theater and Newcastle Museum. Christ Church Cathedral and King Edward Park are also within 2 miles (3 km).

What's nearby

  • Newcastle Civic Theater - 11 min walk
  • Newcastle Museum - 13 min walk
  • Merewether Ocean Baths - 6 min drive
  • Newcastle Beach - 6 min drive
  • John Hunter Hospital - 9 min drive

Getting around

  • Newcastle Interchange Station - 9 min walk
  • Newcastle, NSW (NTL-Williamtown) - 23 min drive

Restaurants

  • McDonald's - 2 min walk
  • KFC - 3 min walk
  • The Happy Wombat - 4 min walk
  • Rum Diary Bar - 6 min walk
  • Sherwood Coffee Bar - 5 min walk

About this property

Mercure Newcastle

4-star hotel near Newcastle Civic Theater
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1356 square feet (126 square meters) and includes conference space. Mercure Newcastle also features an outdoor pool, concierge services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mercure Newcastle was completed in November 2023.

This 4-star Newcastle hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 6 levels
  • 1356 sq ft of conference space
  • 126 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Newcastle offers 131 accommodations with safes and complimentary newspapers. 40-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wired Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Dining table
  • Fenced pool
  • Free crib
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Self parking on site (AUD 16 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch Smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 28 per person
  • Self parking fee: AUD 16 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Contactless check-out is available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge
Mercure Newcastle Hotel
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Frequently asked questions

How close is Mercure Newcastle to the airport?

Mercure Newcastle is 16 mi (23-min drive) away from the Newcastle, NSW (NTL-Williamtown) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Newcastle?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Mercure Newcastle on Jun 20, 2024 start from $86.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Newcastle have an airport shuttle?

Airport shuttle services are not available at Mercure Newcastle.

How close is Mercure Newcastle to the beach?

This hotel is 1.4 mi (6-min drive) from Newcastle Beach and 1.3 mi (6-min drive) from Merewether Beach. Don't forget your sunscreen!

Does Mercure Newcastle offer free breakfast?

Free breakfast isn’t provided at Mercure Newcastle, but full breakfast is offered for a fee of AUD 28 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Mercure Newcastle?

No, there is no casino at this hotel.

What time is check-in at Mercure Newcastle?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Newcastle?

Free parking is not available at this hotel. Self parking is available for AUD 16 per night.

Does Mercure Newcastle have a pool?

Mercure Newcastle features an outdoor pool.

Does Mercure Newcastle have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Newcastle have a spa?

There are no spa services available at this hotel.

How close is Mercure Newcastle to downtown Newcastle?

Mercure Newcastle is 1 mi away from Newcastle.

Mercure Newcastle Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 207 out of 1000 reviews" "
Rating 8 - Good. 386 out of 1000 reviews" "
Rating 6 - Okay. 239 out of 1000 reviews" "
Rating 4 - Poor. 111 out of 1000 reviews" "
Rating 2 - Terrible. 57 out of 1000 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and very run down. The bathrooms were relics and there were unsettling splash marks on the walls and carpet.
Stayed 2 nights in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is fine to stay in, and the staff are fantastic. I did feel unsafe at night walking home from a harbour cruise - lot's of noise, loud cars cruising around, etc. But to be fair I had no trouble.
Stayed 2 nights in Feb 2024

8/10 Good

Yujin

Traveled with partner
Liked: Cleanliness
Overall was good!
Stayed 1 night in Jan 2024

8/10 Good

Nadine

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were lovely. Value was good. Beds comfy but the bathroom had hair in the bath and in the floor, even after we asked the hair be cleaned up it was only partially cleaned up.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities
I thought being a Mercure it would be a much nicer room and pool looks great in pics but different in reality.
Stayed 3 nights in Jan 2024

8/10 Good

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. Clean room and linen. Friendly staff.
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Dirty fridge, air con panel full of dust, bathroom not properly cleaned
Stayed 2 nights in Jan 2024

4/10 Poor

RIA

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Mecure has a reputation of being an above average accommodation, well it was not, stained carpets along the hall ways, shower was inside the bath which the sealant was yellow and cracked, just a below average room, wont be back
Stayed 2 nights in Jan 2024

4/10 Poor

Jodie

Traveled with group
Disliked: Staff & service
Originally booked 1 night through Wotif. Tried to book an extra night through the hotel but the staff was very unhelpful. Then tried to book the extra night through Wotif but the only way to do it was to cancel the original booking and rebook. The hotel would not waiver the cancellation fee even thou I was rebooking on the spot for 2 nights not 1. Booked my extra night in another hotel so they lost out. Also states on Wotif that parking is available. When I arrived I was told no parking available as the car park was full. Only option was to park on the street which there was no parking or across the main road and up a side street. The room was noisy due to the traffic. The buffet breakfast was less than ideal. And the staff on the front desk were rude. Will definitely not be wasting my money to stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property. Close to honeysuckle dining opportunities and clean and comfortable space
Stayed 1 night in Dec 2023