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 Newcastle-upon-Tyne •1 Room
 Newcastle-upon-Tyne • 1 Room
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Hotel Indigo Newcastle, an IHG Hotel

4-star property
2/8 Fenkle Street, Newcastle-upon-Tyne, England 1-855-201-7819
2.0 out of 5
See all 1 travelocity Reviews

Points Of Interest

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Hotel Description

4-star hotel near St. James' Park

City center retreat

Within a 15-minute walk of this Newcastle City Center hotel, you'll find St. James' Park and University of Newcastle-upon-Tyne. Also, Northumbria University is within half a mile (1 km) and Sage Gateshead is within 2 miles (3 km).

Dining, fitness center

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Self parking, a coffee shop, and dry cleaning are also offered.

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$75* Per night/room Feb 12 - Feb 13

Premium Room, 1 King Bed, Balcony (Balcony)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Twin Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo Newcastle, an IHG Hotel ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Indigo Newcastle, an IHG Hotel

Couples (1)
2 out of 5
I chose this hotel specifically because of the availability of a king size bed but when I entered the room I was given not only was the room not ready but the bed was NOT a king. When I went back down to the desk the girl responded “All the rooms are King beds” yet I paid extra for a king bed. When I replied that the bed was a full size she stated “It’s a UK king not an American king” When I stated that we’d stayed in 3 other UK hotels and all had real king size beds. Her reply “All our beds are king beds”

Posted by on Jun 29, 2022

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Comment from Hotel Management

Jul 1, 2022 by Reservations

Hi Lisa, Thank you for taking the time to leave some feedback with us after your recent stay. I am sorry to see you were disappointed with the size of your bed. Our beds are all in fact UK King Size beds measuring 150cm by 200cm. The only rooms where we do not have these bed measurements are our twin rooms, in which the two twin beds can be converted into one large Superking Size bed by "zipping" them together. Next time you stay, we could assign you one of these rooms if available so you have the bigger bed. Please let us know in advance so we can prepare one of these rooms for you. I hope you enjoyed the other aspects of your stay, and enjoyed your time in Newcastle. Kindest regards, Freya

About the Hotel Indigo Newcastle, an IHG Hotel

Location 2/8 Fenkle Street, Newcastle-upon-Tyne, England NE1 5XU

Renovations + Closures

The following facilities or services will be unavailable from January 9 2023 to February 7 2023 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)

The property will be renovating from January 9 2023 to February 4 2023 (completion date subject to change). The following areas are affected:

  • Dining venue(s)

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. The business-friendly Hotel Indigo Newcastle, an IHG Hotel also features a fitness center, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Newcastle Central Station (1.1 km / 0.7 mi)
  • Metro station: Central Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Indigo Newcastle, an IHG Hotel offers 148 air-conditioned accommodations with computers and safes. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Computer
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Marco Pierre White Grill - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Grainger Lounge - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Indigo Newcastle, an IHG Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 12 and GBP 16.95 per person (approximately)
  • Self parking fee: GBP 14 per day
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo Newcastle
  • Indigo Newcastle
  • Indigo Newcastle Newcastle-upon-Tyne
  • Newcastle Hotel Indigo
  • Hotel Indigo Newcastle
  • Indigo Newcastle, An Ihg
  • Hotel Indigo Newcastle an IHG Hotel
  • Hotel Indigo Newcastle, an IHG Hotel Hotel
  • Hotel Indigo Newcastle, an IHG Hotel Newcastle-upon-Tyne
  • Hotel Indigo Newcastle, an IHG Hotel Hotel Newcastle-upon-Tyne

You should know

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.