- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and quaint. Beautiful inn. Located perfectly near the beach and close to everything.
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Balboa Inn is located on the beach and in an area with good shopping. Balboa Pier and Newport Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Corona del Mar State Beach and Huntington State Beach. Santa Ana Zoo and Boomers are also worth visiting. Our guests appreciate the hotel's location for the nightlife.
The View...to die for. The staff, I really have no words. I arrived late, walked around looking for the lobby. It was dark and I was alone. I walked around twice before called. The manager on duty kept telling me that it was located across the street from the Mexican Restaurant. I was across the street I kept telling him. Then, click he hung up on me. The lobby is actually located in the middle of main street not on the corner. Would have helped to know that. He then put me in the back building, not a problem, I was so tired I did not care. Until the maids woke me up going down the hall to set up the "So called Breakfast." 6:30am on a Saturday, walking and rolling up and down the hall. All I wanted was some rest. That did not happen. The second night, I moved to the corner room over looking the beach and main street. I paid additional for that. Great. Then on Sunday, I took my luggage down to the car, went for run, and came back at 10:00am to take my shower. The maid let herself in the room, was cleaning it even though check out time was 11:00am and went in the room even though I had the do not disturb sign on the door. When I walked in, she told me that she saw me taking my luggage down and thought I had checked out. NO! I paid dearly for that room, I just wanted to take a shower before I left. This Hotel is beautiful but not run properly. The entire Main street is dead, and the shops are somewhat undesirable. I know this town. I used to live here. 1-10=3*