"Arrived on 7/29/21 at 8:30pm after a very long day of travel. Tried to check in but there was nobody at the counter. I could hear someone in the back ... " More
Airport Area stay
Your stay at this Airport Area hotel places you within 3 miles (5 km) of University of California, Irvine and Southern States University. Bren Events Center and Lyon Air Museum are also within 3 miles (5 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Laundry facilities are provided for your convenience.
Oct 3, 2023 by Hotel Management
Dear Mindy, Thank you for sharing your review. We truly care about delivering excellent service and ensuring the comfort of our guests, so we are sorry for not meeting these expectations. Your remarks are shared with our housekeeping and maintenance team for further action. Our front desk team can always help you with the most comfortable stay. Please consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management
Aug 3, 2021 by Hotel Management
Thank you for your review. We are sorry you did not experience the best from one of our associates at the time of check-in. This is not the level of service we generally provide, and it certainly does not meet our standards. We will bring your concerns to the attention of our front desk staff as we continuously strive to improve. We hope you will give us the chance to make it up to you on a future visit. Sincerely, Hotel Management
Apr 24, 2021 by Hotel Management
Thank you for the feedback. We apologize for maintenance and housekeeping issues you encountered with the rooms assigned to you. We regret the inconvenience it has caused. We have taken your comments and will use these to monitor and improve the quality of services we offer to our guests. We hope you will reconsider and stay with us again the next time you are in the area. Sincerely, Hotel Management
Feb 17, 2021 by Hotel Management
We appreciate you selecting Extended Stay America and sharing your review. It was a delight to know you had a comfortable stay and that you were amazed by how well our associates assisted you. Thank you for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
Sep 29, 2020 by Hotel Management
Thank you for your kind comments. We are glad you had a wonderful time at Extended Stay America. We are blessed to have a dedicated team of professionals, and we love hearing how our front desk team took great care of you. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Feb 24, 2020 by Hotel Management
We are extremely sorry you met with anything but exceptional service. We are concerned about such complaints and will discuss this with the entire team to ensure such mistakes are not repeated. We hope we will have another opportunity to impress you with our accommodations and hospitality. Sincerely, Hotel Management
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Orange County John Wayne Airprt also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Newport Beach hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America Suites Orange County John Wayne Airprt offers 164 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Newport Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
The recreational activities listed below are available either on site or nearby; fees may apply.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. The front desk is open daily from 7 AM - 11 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.