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"I property was advertise as pet friendly, but when I went to the restaurant for dinner, first they asked me to seat outside, then they said customers ... " More

By a verified traveler on Tue 20 Apr 2021

Hotel Description

Family-friendly 4-star hotel near International Tennis Hall of Fame and Museum

Oceanside stay

You'll find Thames Street and Bowen's Wharf within 2 miles (3 km) of this hotel. St. Mary's Catholic Church and International Tennis Hall of Fame and Museum are also within 2 miles (3 km).

Poolside dining

This smoke-free hotel features a full-service spa, a marina, and 3 restaurants. Families will appreciate the children's club, complimentary bicycles, and supervised childcare. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Free WiFi, refrigerators

The 257 guestrooms feature thoughtful touches like bathrobes and slippers, while refrigerators and coffee/tea makers offer the conveniences of home. TVs come with cable channels, and other amenities include free WiFi and room service.

Room, 2 Queen Beds (Narragansett)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$200* Per night/room May 31 - Jun 1

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Narragansett)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Gurney's Newport Resort & Marina ratings based on 11 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Gurney's Newport Resort & Marina

Everyone (8) Couples (2) Family (1)
5 out of 5
I property was advertise as pet friendly, but when I went to the restaurant for dinner, first they asked me to seat outside, then they said customers are complaining because my puppy barked at another puppy. So is it really pet friendly? I stayed their 3.5 days and I did room services for all my meals. Because I didn't want to be inconvenience for the guest. The facility is definitely not pet friendly. Please don't advertise as such. We pay a big money to come to vacation, where we can relax and have my pet with me. No one want to be humiliated in front of other. If i know, i would not reserve the facility/would have choose to come without my pet.

Posted by on Apr 20, 2021

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5 out of 5
Was amazing I will go again to stay more day love the place nice people

Posted by on Mar 19, 2021

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5 out of 5

Posted by on Jan 30, 2020

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5 out of 5

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 5, 2019 by Sean - Dir of Rooms

Thanks for the review!

2 out of 5

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 11, 2019 by Sean - Director of Rooms

Thank you for the feedback. I apologize that we did not meetyour expectations this visit.

3 out of 5
Our original room was not so satisfying so the front desk was able to move us to a bright corner room. They were very accommodating.

Posted by on May 28, 2019

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Comment from Hotel Management

Jun 8, 2019 by Sean - Dir of Rooms

Thank you for taking the time to share your experience with us and your fellow travelers.

2 out of 5
Paid a lot for a room with a water view. I was given a room below grade with a view of part of the lawn and a wall. After speaking with front desk we were given another room that actually had the water view we paid for. The center of our bed had bodily fluid stains viaible in middle of covers. Bathrobes were both equally stained and replaced with new ones which were also stained. The tub shot out black chunks of mold over the course of two days amd the spa tub turned on by itself at 4 am and would not turn off. We tried to self park but all areas were makred valet so we were charged 35 which the front desk waived as a result of poor comdition of the room

Posted by , from Boston on Nov 13, 2018

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4 out of 5

Posted by on Oct 3, 2018

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4 out of 5
Deb the spa manager was amazing. She went above and beyond to make our stay special. She even came and found my son to help her walk the goats. The rooms were great, staff friendly and they more than made up For a reservation mishap

Posted by on Aug 18, 2018

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3 out of 5

Be aware - IT IS UNDER CONSTRUCTION!!

We were very unhappy with our stay at Gurneys in Newport, for the amount of money we paid it was no where near worth the money because no where on this site does it say that they are under construction . There was cranes and men working outside our room making loud noise from the very early hours of the morning . There's exposed wires hanging everywhere , the door was broken , windows leaking tons of water during the rain, and our power outlet next to the bed didn't work and we called down to have someone come up and fix it and no one ever came to fix it . On this site it said parking was $5 , the charged us $35 . The hotel looks nothing like it does in the pictures and very upset no where states that they're under construction with huge scaffolding everywhere and all the loud workers . This was a very expensive room and we were very upset with our experience here. When we complained all they said was " sorrry for the inconvenience " . Don't waste your money here !! I'm sure in a year or two when they're done with renovations it will be nice but at this point don't bother .

Posted by , from NY on Jun 26, 2017

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Comment from Hotel Management

Aug 6, 2017 by Patrick

I apologize for the inconveniences that you experienced during your stay. Our recent renovations ran over schedule and we were unable to complete everything by the initial target date. We have since completed our lounge, lobby deck and restarting areas and we will complete our room upgrades this coming fall/winter. We do appreciate your business and I hope you will come and stay with us again next year when we are finished.

About the Gurney's Newport Resort & Marina

Location 1 Goat Island, Newport, RI 02840

Property Features

Gurney's Newport Resort & Marina offers its guests a full-service spa, a marina, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. An outdoor pool, a sauna, and spa services are also featured at the family-friendly Gurney's Newport Resort & Marina. Self parking is free. This 4-star Newport hotel is smoke free.

  • 257 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 3 bars or lounges
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: T.F. Green Airport (PVD) (43.4 km / 26.9 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Gurney's Newport Resort & Marina offers 257 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Newport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2017.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Scarpetta - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Regent Cocktail Club - Overlooking the ocean and pool, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Pineapples on the Bay - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Corso - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Boat tours nearby
  • Parasailing nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

Seawater Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gurney's Newport Resort
  • Gurney's Newport
  • Gurney's Newport Resort Marina
  • Hyatt Newport
  • Newport Hyatt Regency
  • Hyatt Regency Newport Hotel Newport
  • Gurney's Newport Resort & Marina Hotel
  • Gurney's Newport Resort & Marina Newport
  • Gurney's Newport Resort & Marina Hotel Newport

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.