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Extended Stay America Hampton - Coliseum

2.5-star property
1915 Commerce Dr, Hampton, VA 1-855-201-7819

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3.2 out of 5
See all 20 Travelocity Reviews

"Perfectly fine. It could use a little updating, but it's a 2-star hotel. You're not paying for it to be fancy. It was nice and clean. The location ... " More

By a verified traveler on Tue 12 Nov 2019

Points Of Interest

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Hotel Description

Hotel near Hampton Roads Convention Center in Hampton

Near the airport

Within a 10-minute walk of this Coliseum Central hotel, you'll find Hampton Roads Convention Center and Hampton Coliseum. Virginia Air and Space Center and Langley Air Force Base are also within 6 miles (10 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Free parking and a safe deposit box are also offered on site.

Free WiFi, kitchens

The 104 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, dining areas, and coffee/tea makers are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Hampton - Coliseum ratings based on 20 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Hampton - Coliseum

Everyone (10) Couples (1) Family (4)
5 out of 5

Posted by on Feb 11, 2021

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5 out of 5
Perfectly fine. It could use a little updating, but it's a 2-star hotel. You're not paying for it to be fancy. It was nice and clean. The location can't be beat. A very short walk to the Coliseum and a short walk to restaurants and shopping in the opposite direction. I didn't use my car all weekend. The staff was very nice. I'd readily stay there again.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by Hotel Management

Thank you for being our guest at Extended Stay America. It is delightful to know you appreciated our well-kept property as well as easy access to the Coliseum and many restaurants and shopping areas. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management

5 out of 5
Young lady at front desk was very nice and professional the entire check in process.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Hotel Management

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked the service provided by our front desk staff. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management

3 out of 5
I'm used to staying at the home 2 Suites at Hilton so i thought this hotel would be similar. It's only similar in the small kitchen included in the room but without any dishes or utensils or cups/glasses. Although, i booked the room for 4 ppl i still had to ask for extra washcloths. Just have some forethought with each room.

Posted by on May 4, 2019

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Comment from Hotel Management

May 5, 2019 by Hotel Management

We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management

4 out of 5
Location and price was great. Only complaint is I planned to pay in cash and not charge my credit card. They would not accept a cash payment (unless you had a 7 day stay!). Not happy about charging the card - I chose the pay later option so I could pay in cash at check-in.

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 8, 2019 by Hotel Management

It was a pleasure to have you as our guest at Extended Stay America. We are glad to read you had a comfortable stay and that our location was perfect for your needs. However, we are sorry you were inconvenienced by our payment policy. It is our hotel’s policy not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. We hope to see you the next time your travels bring you to our area. Sincerely, Hotel Management

4 out of 5

Posted by on Feb 24, 2019

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Comment from Hotel Management

Apr 20, 2019 by Hotel Management

Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management

3 out of 5
The ‘Queen’ bed was not. It was a double. Min breakfast was empty at 9 am..

Posted by on Feb 10, 2019

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Comment from Hotel Management

Feb 11, 2019 by Hotel Management

Thank you for being our guest. We apologize for not accommodating you in the room of your choice and for not meeting your expectations with our grab-and-go breakfast. Please be assured that we have shared your concerns with the concerned teams, and we’re reviewing the situation in order to make sure such an incident can be prevented from happening again. We will also share your feedback with our Brand Leaders so they can use it while planning the new breakfast offerings. We hope to have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management

1 out of 5
Gave away our reservations Not helpful No lobby. Wasn’t allowed to use restroom

Posted by on Oct 17, 2018

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Comment from Hotel Management

Oct 18, 2018 by Hotel Management

We appreciate you taking the time to provide feedback, and we are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management ​

4 out of 5
The room was clean. The amenities were pleasing. Liked the little kitchen area. The only kick back I have was the fact that you didn't have daily room service, of which you could have arranged I'm assure, with prior arrangements. Overall I enjoyed the stay and would go again.

Posted by , from Maryland on Jul 20, 2018

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Comment from Hotel Management

Jul 21, 2018 by Hotel Management

Alan, we appreciate you taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed the comfort of your well-appointed room and liked having a fully-equipped kitchen to cook your own meals. Kindly note, our housekeeping service is designed for a home-like stay offering guests minimal intrusion, but we are happy to offer it on a daily basis to you at a minimal fee. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management

2 out of 5

Accomodating

Pros: room was nice size - and was clean -
Cons: could put shampoo and the small trial size items in the rest room along with a hair dryer - make sure hangars were in the closet - trash bag to replac
Location: We came to view the eagle scout ceremony for our grandson - stayed 3 nights
We checked in - all good - we were told there was shampoo in the rooms - got to our rooms - mine had nothing as far as shampoo, cream rinse, lotion, hangars, hair dryer, - we did have a small round bar of soap and a box of kleenex The kitchen was nice - but we had nothing to use in it - We had to go out to get shampoo, cream rinse, - there were ice cube trays - you filled them and that was your ice. No ice bucket - no glass to get water to take your meds with - you had to ask for EVERYTHING and pray they had it - We asked for a hairdryer - we did get that - asked for shampoo - they were out - asked for clean towels - they had none.....guy even told us when we asked for shampoo that there was a drug store right down the street - how rude.....you got no housekeeping unless you stayed 7 days or more.....

Posted by , from Lafayette, IN on Jul 18, 2017

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Comment from Hotel Management

Jul 20, 2017 by General Manager

After reading your feedback about housekeeping not visiting your suite unless you stayed for a week, it appears they may be a misunderstanding about the policy. In order to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. And kitchenwares, fresh linens, and towels along with any toiletries are always available at the front desk. However, I regret in your case some of the toiletries were not available at the front desk, and I apologize for the same. I have noted your concerns and same has been shared with our front desk team to ensure stock for the toiletries are maintained on regular basis. We are grateful for the feedback you provided and hope you will consider staying with us again. Sincerely, General Manager

About the Extended Stay America Hampton - Coliseum

Location 1915 Commerce Dr, Hampton, VA 23666

Property Features

Extended Stay America Hampton - Coliseum offers its guests coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. WiFi is free in public spaces. Self parking is free. This Hampton hotel is smoke free.

  • 104 guestrooms or units
  • 3 levels
  • Built in 2004
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Norfolk Intl. Airport (ORF) (29.1 km / 18.1 mi)
  • Train station: Newport News Station (7.3 km / 4.6 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Extended Stay America Hampton - Coliseum offers 104 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. This Hampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Dining room
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 every 7 days

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hampton Coliseum
  • Extended Stay America Hotel Hampton Coliseum
  • Extended Stay America Hampton / Coliseum Hotel Hampton
  • Extended Stay Hampton
  • Hampton Extended Stay
  • Extended Stay America Hampton Coliseum Hotel
  • Extended Stay America Hampton - Coliseum Hotel
  • Extended Stay America Hampton - Coliseum Hampton
  • Extended Stay America Hampton - Coliseum Hotel Hampton

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.