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"A regular hotel I have gotten better service we was in a suite and if you need towels or wash rags we had to go down stairs and get them our selves. ... " More

By a verified traveler on Wed 08 Jul 2015

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Hotel Description

Hotel perfectly located for exploring Central Newport News

Central Newport News stay

Your stay at this Central Newport News hotel places you within 2 miles (3 km) of Patrick Henry Mall and Hampton Roads Iceplex. Also, Sentara Port Warwick is within 2 miles (3 km) and Virginia Living Museum is within 6 miles (10 km).

Property Amenities

This hotel features WiFi in public areas, laundry facilities, and free parking. Business travelers can take advantage of the express check-out.

Traditional Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

InTown Suites Extended Stay Newport News VA - I-64 ratings based on 50 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for InTown Suites Extended Stay Newport News VA - I-64

Everyone (4) Family (2)
1 out of 5

Posted by on May 15, 2019

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2 out of 5
It was in a bad need of repair and updates, was embarrassing to ask family to stay there

Posted by on May 14, 2019

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2 out of 5

The rooms!

The hotel was not very clean; my bed linens did not seem recently laundried.

Posted by , from tidewater virginia on Jul 4, 2016

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3 out of 5

The services

A regular hotel I have gotten better service we was in a suite and if you need towels or wash rags we had to go down stairs and get them our selves. The people at the front desk very friendly and nice. The TV services was terrible I will not recommend anyone to stay cause of this.

Posted by , from Queens, New York on Jul 8, 2015

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3 out of 5
Location: Very close to Christopher Newport University
Hotel had recently changed owners and the crib that we wanted for 1 room is not offered. Location in Newport News is okay.

Posted by on Jul 2, 2015

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1 out of 5

this hotel needs a makeover

Pros: Free Internet
the floor was slanted. the bathroom door wouldnt open all the way bc it hit the vanity. the bathroom door was vandalized and the hotel chose not to paint over it. the stove didnt work and that was the whole point of booking a suite vs a room. there werent enough pillows (1 pillow per person) and the room smelled like smoke eventhough it was supposedly a nonsmoking suite. the front desk staff could use a refresher in hospitality.

Posted by , from ny on Nov 12, 2012

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1 out of 5

Did not feel Welcome!

Pros: Close restaurants
Please dont waste your time here. I hated eveything about this place. The best thing about the Hotel is the location, near the highway and shopping area.

Posted by , from Tonawanda, NY, USA on Oct 30, 2012

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4 out of 5

good value

Pros: Close restaurants, Free Internet, Quiet
Cons: no free breakfast
Room was not separated the way I prefer a suite to be, i.e., bedroom is in a separate room with a door, not open to the kitchen and TV area. No dishwasher in kitchen and table with only 1 chair (although I could have pulled desk chair over). Otherwise quiet. No continental breakfast--at least 3 other guests asked for that while I was in the lobby.

Posted by , from College Park, MD, USA on Aug 2, 2012

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3 out of 5

Good for the money

Pros: Close restaurants, Free Internet, Quiet
The Crestwood suite's was adequate for the money. Actually is was more of a good deal, the location wasn't far from restrurant's but without being on the strip, so it had a quiter fell.

Posted by , from Richmond, VA, USA on Aug 1, 2012

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2 out of 5

The staff was rude. The bathroom was not cleaned for our second night stay.

Cons: Noisy, dirty, old bedding with holes
I will not be recommending this hotel to anyone. The desk clerk working around 4pm on the Saturday that I checked in was very rude. She gave me a room with one queen bed when I had booked for 2 doubles. The next night there was no towels left in the room after it was suppose to have been cleaned. The tub was still dirty. Will not be staying here ever again.

Posted by on Jun 1, 2012

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About the InTown Suites Extended Stay Newport News VA - I-64

Location 11 Old Oyster Point Rd, Newport News, VA 23602

Property Features

As a guest of InTown Suites Extended Stay Newport News VA - I-64, you'll find a vending machine, laundry facilities, and express check-out. Public spaces have WiFi for a fee. Free self parking is available. This Newport News hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 4 levels
  • Self-service laundry
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: WiFi (surcharge) , Internet access in public areas - high speed

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

InTown Suites Extended Stay Newport News VA - I-64 offers 109 accommodations with irons/ironing boards and blackout drapes/curtains. Accommodations offer separate sitting areas. Premium cable television is provided. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 11:00 AM - 7:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Saturday: 11:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accomodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 2.5 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 2.5 per night (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crestwood Suites Hotel Newport News
  • Crestwood Suites Newport News
  • Crestwood Hotel Newport News
  • Crestwood Suites Newport News Hotel Newport News
  • Crestwood Suites Newport News Hotel
  • InTown Suites Newport News/Williamsburg
  • InTown Suites Extended Stay Newport News VA I 64
  • InTown Suites Extended Stay Newport News VA - I-64 Hotel
  • InTown Suites Extended Stay Newport News VA - I-64 Newport News

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.