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"I had a few drinks at the bar inside and they were extremely courteous. Everyone wore masks, adhering to social distancing requirements. " More

By a verified traveler on Tue 06 Apr 2021

Hotel Description

3.5-star hotel near Christopher Newport University

City center stay

Your stay at this Central Newport News hotel places you within 2 miles (3 km) of Sentara Port Warwick and Virginia Living Museum. Christopher Newport University and Riverside Medical Center are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a 24-hour fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, plasma TVs

In addition to plasma TVs with cable channels, the 256 guestrooms offer free WiFi and room service. Wired Internet, premium bedding, and coffee/tea makers are also available.

Room, 1 King Bed, Non Smoking, View (1 King or 2 Double Beds)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$112* Per night/room Apr 25 - Apr 26

Concierge Room, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, View (Fountain View)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 2 Double Beds, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Newport News Marriott at City Center ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Newport News Marriott at City Center

Everyone (4) Couples (2) Family (1)
5 out of 5
I had a few drinks at the bar inside and they were extremely courteous. Everyone wore masks, adhering to social distancing requirements.

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 9, 2021 by Mark

Thank you for choosing the Newport News Marriott at City Center and taking the time to share your experience. We take great pride in delivering excellent service and accommodations. That along with our desired makes our Marriott one of the best places to stay while in Newport News at City Center. It was a pleasure to read your comments and I will be sharing them with my staff. We do hope to have the opportunity to welcome you back very soon.

4 out of 5
The hotel was very clean, secured, and the personnel at the front desk was very friendly.

Posted by , from Virginia Beach, VA on Oct 5, 2020

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Comment from Hotel Management

Oct 6, 2020 by Mark

Thank you for taking the time to share your wonderful comments regarding your recent stay at the Newport News Marriott at City Center. As a General Manager, your compliments were a pleasure to read and I was delighted to hear that you were thoroughly spoiled by our associates. I am glad you had a chance to take advantage of our great location! I will be sure to share your fantastic remarks with my team as a testimonial that what they do daily makes a difference. Thank you again and we look forward to the opportunity of welcoming you back very soon.

3 out of 5
The hotel is very nice. The advertising for the rooms on this website are misleading. I paid for what I thought was a suite and got a regular room.

Posted by on Sep 19, 2020

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Comment from Hotel Management

Sep 21, 2020 by Mark

Thank you very much for staying with us. I have looked at the site you booked your room through and there are both king and suite photos on the site. Looking at the booking options, there only king and double bed room options to choose from. Please accept our sincere apologies for not meeting your expectations. It is important to our entire team that each guest enjoys a comfortable stay and outstanding service, so we are deeply sorry you did not receive that from us. Our mission is “To Impress the Guest” and we hope you will give us another chance to prove that to you on a future visit. Take care and safe travels.

1 out of 5
I was not told a hold for the complete stay would be held on day one. I was not told about incidentals so I assumed they weren’t being charged due to covid . Called the 800 number and was hung up on when I requested them to reach out to the hotel after the hotel told me to call them !

Posted by on Sep 19, 2020

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Comment from Hotel Management

Sep 21, 2020 by Mark

Thank you for your recent stay with us at the Newport News Marriott at City Center. I am sorry that we let you down and did not provide you with excellent front desk service. We truly take pride in our guest service training and the feedback we receive, good or bad, helps us to improve our services. I have followed up with your concerns with my Front Office Manager and Staff, so these types of situations do not happen again.

3 out of 5

Posted by on Aug 31, 2020

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Comment from Hotel Management

Sep 3, 2020 by Mark

Thank you for choosing our hotel for your recent stay in Newport News Marriott at City Center. We put a lot of time and emphasis on training to ensure we provide service excellence to each and every guest. Your wonderful comments let us know we are on the right track. On behalf of our team, we appreciated the opportunity to be of service and thanks you for kind compliments.

5 out of 5
View of fountain was very nice. Close to shops and restaurants.

Posted by on Jun 21, 2020

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Comment from Hotel Management

Jun 23, 2020 by Mark

Thank you for taking the time to review the serene experience at the Newport News Marriott at City Center. Our beautifully designed hotel boasts everything you need to feel refreshed and invigorated during your stay and we are delighted to know that you were as happy with your stay. We enjoyed having you as our guest and look forward to seeing you again.

5 out of 5

Posted by on Nov 9, 2019

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5 out of 5

Posted by on Dec 30, 2018

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3 out of 5

Just okay

I thought this hotel was a bit overpriced for the quality of the facility.

Posted by , from Fairhope, AL on Nov 15, 2011

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4 out of 5

Good for a short stay

Pros: Close restaurants
We went to Hampton University's homecoming and needed somewhere to stay. It was close and had decent rooms.

Posted by , from New Jersey on Feb 7, 2011

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About the Newport News Marriott at City Center

Location 740 Town Center Dr, Newport News, VA 23606

Property Features

Newport News Marriott at City Center offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and limo/town car service are available. A terrace, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Newport News Marriott at City Center. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee. This 3.5-star Newport News hotel is smoke free.

  • 1 building
  • 256 guestrooms or units
  • 11 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Newport News - Williamsburg Intl. Airport (PHF) (7.5 km / 4.7 mi)
  • Train station: Newport News Station (8.5 km / 5.3 mi)
  • Property shuttles: Airport pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Newport News Marriott at City Center offers 256 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested. Renovation of all guestrooms was completed in December 2017.

  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Rockefellers - This restaurant specializes in American cuisine and serves dinner only.

City Center Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 for adults and USD 10.95 for children (approximately)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Airport shuttle fee: USD 20 per person
  • Self parking fee: USD 6 per day
  • Valet parking fee: USD 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel Newport News City Center
  • Marriott Newport News City Center
  • Newport News City Center Marriott
  • Newport News Marriott City Center
  • Newport News Marriott City Center Hotel
  • Marriott Newport News At City Hotel Newport News
  • Newport News Marriott
  • Newport News Marriott at City Center Hotel
  • Newport News Marriott at City Center Newport News
  • Newport News Marriott at City Center Hotel Newport News

You should know

  • Newport News Marriott at City Center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.