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Americana Waterpark Resort and Spa

3-star property
8444 Lundy's Lane, Niagara Falls, ON 1-855-201-7819
3.5 out of 5
See all 11 travelocity Reviews

"The water park was perfect for my 5yr old. She has so much fun. The hotel room and lobby area was nicely renovated. " More

By a verified traveler on Tue 05 Oct 2021

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Hotel Description

Family-friendly 3-star resort near Waves Indoor Waterpark

In suburbs

Your stay at this resort will put you steps from Waves Indoor Waterpark and a 5-minute walk from Lundy's Lane. Also, Canada One Factory Outlets is within 2 miles (3 km) and Fallsview Casino is within 6 miles (10 km).

Free water park, fitness center

This smoke-free resort features free water park access, a full-service spa, and 3 restaurants. There's fun for all ages with a children's pool and a waterslide, and barbecue grills are available on site. Enjoy the 2 indoor pools and perks like free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 204 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include room service, free weekday newspapers, and free local calls.

Deluxe Room, 2 Queen Beds, Non Smoking, Americana Waterpark Resort and Spa

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$64* Per night/room Jan 29 - Jan 30

Suite, 1 King Bed, Jetted Tub, Americana Waterpark Resort and Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, Non Smoking, Americana Waterpark Resort and Spa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Americana Waterpark Resort and Spa ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Americana Waterpark Resort and Spa

Everyone (3) Family (8)
4 out of 5
We came for a wedding and not the waterpark,so staying at the hotel was convenient! I used the wonderful Spa and would come back again. Convenient location and when not eating at the hotel, several good restaurants were nearby

Posted by , from Virginia on Oct 16, 2019

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Comment from Hotel Management

Oct 17, 2019 by Guest Services

Thank you for staying with us! We're happy you enjoyed your stay, and hope to see you again in the future!

1 out of 5
This place is junk stay away, rude staff, dirty rooms, smells like mold. Won’t refund my deposit because they saw I left a negative review on google now I have to fight to get it back. I have several pictures of mold in the tub leaky toilet and dirty q tips next to my bed. Can’t make this up

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 28, 2019 by Guest Services

Thank you staying with us and for your rating. We appreciate your feedback and are very sorry to hear about your experience. We would like to reassure you that if someone leaves a bad review it has no affect on a guest's security deposit what so ever. Please let us know if you need assistance in getting your deposit back if you have not already. We truly do appreciate our guests taking their time to let us know about their stay so we can improve our services. .Hopefully this experience will not deter you from staying with us again.

3 out of 5
Friendly staff. Disappointed in toiletries. A pump dispenser for shampoo and body wash was unacceptable. Bathroom floor was not clean. Not happy having to pay to park. The water park was nice for the kids. Location was only 10 minutes from Clifton Hills. Close to many restaurants and stores.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by Guest Services

Thank you for staying with us and for your rating. We appreciate your feedback and for you taking the time to write your review. We hope to welcome you back again soon.

1 out of 5
I would not recommend this place to anyone! The pictures and description on site are very deceiving. The facilities are extremely outdated and filthy. The sheets and comforter were not clean and they make everyone in the room very itchy (leaving to your imagination)! Thankfully, we had pillows and blankets in our car. The couch was full of stains and the carpet was dirty. Needless to say, we did not spend much time in the facility; we did not even use the passes to the water park, as I was afraid to expose my kids to anything else. The parking lot was in a very rough shape and the balconies had very cheap plastic chairs. The hallways were not different. Even though we check in late evening, based on these conditions, we left the hotel very early on our check our day. Again, if you do not want your vacation ruined, do not waste your time on this place.

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 20, 2019 by Guest Services

Thank you for your feedback. We're sorry that the room did not meet your expectations. In the future, please bring any concerns to the Front Desk team, where we will be happy to address any concerns directly. We do hope you will give us the opportunity to serve you again in the future.

4 out of 5
THe waterpark was smaller than expected, but the wave pool is the best one any of us have ever been in and we have gone to many different waterparks accross Canada and the US.

Posted by on May 20, 2019

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Comment from Hotel Management

May 21, 2019 by Guest Services

Thank you for staying with us and for your rating. We are very happy to hear you enjoyed your time with us and we appreciate your feedback. Especially about how much you enjoyed our wave pool. We look forward to providing another great experience for you in the future!

4 out of 5
Enjoyed the restaurant and my room. the water park was good my kids wished it was a little bigger.

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 27, 2019 by Guest Services

Thank you for staying with us and for your review as well as your rating. We appreciate your feedback. We look forward to welcoming you back again.

5 out of 5
The water park was perfect for my 5yr old. She has so much fun. The hotel room and lobby area was nicely renovated.

Posted by on Oct 5, 2021

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Comment from Hotel Management

Oct 6, 2021 by Guest Services

Thank you for staying with us and for your great rating! We really appreciate your feedback and are happy to hear you had a great time with us. We look forward to welcoming you back again in the future for another great experience!

4 out of 5
Na

Posted by on Sep 7, 2021

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Comment from Hotel Management

Sep 7, 2021 by Guest Services

Thank you for staying with us and for your rating. We really appreciate your feedback and look forward to welcoming you back again soon.

4 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 12, 2019 by Guest Servies Manager

Thank you!

4 out of 5

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 8, 2019 by Guest Services

Thank you so much for your review!

About the Americana Waterpark Resort and Spa

Location 8444 Lundy's Lane, Niagara Falls, ON L2H 1H4

Renovations + Closures

The following facilities or services will be unavailable from October 3 2021 to January 1 2023 (dates subject to change):

  • Fitness facilities

Property Features

Americana Waterpark Resort and Spa offers its guests a full-service spa, a complimentary water park, and 2 indoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. You'll find a business center on site. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Americana Waterpark Resort and Spa. Parking is available for a fee. This 3-star Niagara Falls resort is smoke free.

  • 204 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Niagara Falls, ON (XLV-Niagara Falls Train Station) (7.8 km / 4.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Americana Waterpark Resort and Spa offers 204 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Americana Waterpark Resort and Spa has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a water park, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Golfing nearby

Spa Services

Senses Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Thai massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 14.5 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 9 and CAD 11 for adults, CAD 8 and CAD 11 for children (approximately)
  • Self parking fee: CAD 20.00 per night
  • Rollaway bed fee: CAD 14.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Americana Resort Waterpark
  • Americana Waterpark
  • Americana Waterpark Niagara Falls
  • Americana Waterpark Resort
  • Americana Waterpark Resort Niagara Falls
  • Americana Hotel Niagara Falls
  • Americana Resort Niagara Falls
  • Americana Waterpark Resort Spa
  • Americana Waterpark And Spa
  • Americana Waterpark Resort and Spa Resort
  • Americana Waterpark Resort and Spa Niagara Falls
  • Americana Waterpark Resort and Spa Resort Niagara Falls

You should know

  • Pool access available from 10 AM to 8 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.