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4.3 out of 5

"Super friendly staff. Clean rooms with comfortable beds. Real China and utensils for breakfast which we ate on the outdoor patio. The hotel had beaut ... " More

By a verified traveler on Fri 06 Sep 2019

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Hotel Description

3-star hotel near Shaw Festival Theatre

Old Town Historic District stay

Within a 10-minute walk of this Old Town Historic District hotel, you'll find Solar Eclipse April 8th 2024 and Niagara River Gorge. Lake Ontario and Museum of the Paranormal are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, a gym, and a bar/lounge. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A 24-hour business center, a terrace, and express check-out are also on offer.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$118* Per night/room Mar 31 - Apr 1

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Colonel Butler Inn ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Best Western Colonel Butler Inn

Everyone (2)
5 out of 5

Posted by on Nov 24, 2022

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4 out of 5
Super friendly staff. Clean rooms with comfortable beds. Real China and utensils for breakfast which we ate on the outdoor patio. The hotel had beautiful flowers and is located nicely in a super cute town.

Posted by on Sep 6, 2019

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Comment from Hotel Management

Sep 17, 2019 by Kyle B.

Thank you so much for sharing a lovely review of your recent stay, I'm so pleased to read you had a great visit and enjoyed the little things we offer to make a stay memorable. I hope we'll get to see you again soon!

4 out of 5

Don't hesitate to book!

Pros: Free breakfast, Quiet
Room was comfortable, clean and roomy. We got the king rm with jacuzzi tub. Even it was clean enough for me to use. The management was very helpful and nice. Breakfast was generous and tasty. Very quiet, which we really appreciated. And it was a small BW with only abt 25 rooms. Centrally located within Niagara-on-the-Lake. We'll return again.

Posted by , from Kansas, USA on May 14, 2012

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About the Best Western Colonel Butler Inn

Location 278 Mary Street, Niagara-on-the-Lake, ON L0S1J0

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 969 square feet (90 square meters) and includes conference space. A fitness center, a terrace, and tour/ticket assistance are also featured at Best Western Colonel Butler Inn. Self parking is free. This 3-star Niagara-on-the-Lake hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Built in 1985
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Colonel Butler Inn offers 26 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Butler's Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Best Western Colonel Butler
  • Best Western Colonel Butler Inn
  • Best Western Colonel Butler Inn Niagara-on-the-Lake
  • Best Western Colonel Butler Niagara-on-the-Lake
  • Colonel Butler Inn
  • Best Western Colonel Butler Hotel Niagara-On-The-Lake
  • Best Western Niagara-On-The-Lake
  • Niagara-On-The-Lake Best Western
  • Colonel Butler Niagara On The
  • Best Western Colonel Butler Inn Hotel
  • Best Western Colonel Butler Inn Niagara-on-the-Lake
  • Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

You should know

  • Up to 3 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.